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Fantastic property with excellent service! Very expensive but arguably the best hotel in the greater Naples area. The restaurants and other amenities are great. The bar outside offers stunning views of the sunset. The hotel also offers a shuttle service to the Ritz golf resort...More
We spent four nights at Ritz Carlton Naples Golf Resort. Wonderful facilities. The staff are extremely helpful and genuinely care that you have the best stay. We were always charmed at the end of the day by Michelle while she served our night cap at...More
The Ritz is the best!
No doubt about it.
My wife and daughter spending spring break there, while I had to work.
I called and asked if I could send flowers to their room.
The answer was:
Yes, done, no problem, we’ll take care of...More
Overall the Ritz Carlton Naples was really good, not great! It’s a big hotel so it lacks a little personal attention in addition to multiple functions (wedding/conferences) that create a very busy feel. It’s a Ritz Carlton so you can expect to pay for that....More
Have visited the Naples Ritz many times and the property is first rate. The restaurants can't be beat and service is first rate. If you are able to, you must experience Christmas Dinner here, it is the best.
Response from Claudine A | Reviewed this property |
Travelers should be aware and research their destination of interest depending on the time of year they travel. Amenities like beach cabanas or pool cabanas are very popular for families travelling with children or elderly... More
Travelers should be aware and research their destination of interest depending on the time of year they travel. Amenities like beach cabanas or pool cabanas are very popular for families travelling with children or elderly family members during peak season. So expect to pay the price for items that are in high demand and with very limited availability. It's the same at all other "resort" hotels. If you are coming to Naples during late February, March and April (Spring Break) expect everything to be crowded. As locals, we do our best to avoid everything in town!!
It was just "ok" def not what I expected. It appears the regulars do get better service and couples with children. It's basically a self serve area.. not even morning coffee is poured for you.. gotta get up and get it. No... More
It was just "ok" def not what I expected. It appears the regulars do get better service and couples with children. It's basically a self serve area.. not even morning coffee is poured for you.. gotta get up and get it. No beers in fridge.. a table set up with some liquor but no one to make drinks for you. The club room is very small and when it's crowded there's no where to sit or you'll be sitting very very close to someone. Not a place for private conversations. I did not find service anything special. Poolside has better service. The breakfast and lunch were good , evening appetizers were ok but not a substitute for dinner The best part about club level was the complimentary coffee service to room with wake up call! Loved that! And no one told us about that until our last two nights there. And no welcome drink offered like some guests get.