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As background, this was a timeshare exchange I did as a Diamond owner (not at this resort). It was my 1st visit to Naples and I loved everything. The unit, the location, the staff - all great. The unit was updated and very comfortable. We...More
I made a two nights reservation at this rental and they made me two move from my condo to another one because they have claimed condo owner is going to arrive on my second night and they want to use it !!!
Staff , Front...More
Response from Diamond R, Manager at Charter Club Resort of Naples BayResponded 18 December 2015
We apologize for any inconvenience caused during your stay with us. We acknowledge this is a situation that may have been prevented in assuring an available room for the entire duration of your stay with us. Had the displeasure of your room’s quality been bought...More
Several improvements have been made in the 12 months since our last visit. New master locks were fitted to each unit door during our stay and new safes are being installed in the clothes closet of the master bedroom. Each unit now has it's own...More
The Charter club is in an amazing position for both 3rd Street and 5th Avenue. They are within walking distance but it was rather hot when we were there so we usually drove in.
The rooms are spacious, clean and well equipped. The WIFI was...More
Nice roomy condos overlooking the bay. The large screened-in porches are a plus. The kitchen, despite the steady march of small ants, was good with excellent pots and pans for cooking.
Good location close to many restaurants and shops. They have bikes for ready use....More