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We stayed here 3 nights and were extremely pleased. The rooms were neat and clean. The beds were so comfortable. They have a very nice hot breakfast- not just waffles. The staff and manager were so friendly and helped with information about the area. They...More
1 Thank Sandy D
Response from Nerissa M, Guest Relations Manager at Holiday Inn Express Naples South - I-75Responded 28 May 2018
I can't begin to tell you how much we enjoyed reading this review Sandy D . It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable...More
The staff here is very friendly and helpful they are the best part. The breakfast is your typical HIE breakfast. The location is right off the highway and there is a Cracker Barrel on the other side of the parking lot and a couple of...More
Response from Nerissa M, Guest Relations Manager at Holiday Inn Express Naples South - I-75Responded 22 May 2018
Thank you for taking the time to share your feedback and to acknowledge the efforts of our
hardworking staff to be as accommodating, helpful and welcoming as possible. We are so glad to hear from you and to learn that we were able to...More
At 5 am I was jarred out of my sleep from loud music and someone running on the tread mill. These rooms are next to the gym, restrooms and the elevator. Don’t know what kind of lottery I lost to get two of these rooms....More
Response from Nerissa M, Guest Relations Manager at Holiday Inn Express Naples South - I-75Responded 11 May 2018
Thank you for letting us know about the inconveniences that you encountered during your
recent stay at our hotel. I want to apologize for the noises that disturbed your rest, All Front Desk Clerks are instructed and trained on how to handle these types...More
This hotel has a great location - just off Interstate 75. The beds were exceptionally comfortable. Breakfast area spacious and well-maintained. Friendly staff. Our rooms and common areas were all very clean.
1 Thank Gram-in-STL
Response from Tina M, Guest Relations Manager at Holiday Inn Express Naples South - I-75Responded 26 March 2018
To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our staff and location. I hope that we will impress you with exemplary service during future visits.
Staff in the front desk make you fell special and welcome. Very friend and willing to help you in any way they can. Free breakfast, and the price for the very comfortable rooms is very affordable.
There is no question where I be in my...More
Thank Andrea C
Response from Tina M, Guest Relations Manager at Holiday Inn Express Naples South - I-75Responded 25 January 2018
Thank you for taking the time to share your comments regarding our staff and breakfast. I hope you will return to enjoy a memorable and exceptional experience.
It IS Naples Florida which is higher priced than anywhere here in Ohio! That being said, you get a breakfast in the morning which isn't bad, coffee in the room, no safe in the room however. It is close to the Interstate... More
It IS Naples Florida which is higher priced than anywhere here in Ohio! That being said, you get a breakfast in the morning which isn't bad, coffee in the room, no safe in the room however. It is close to the Interstate which is why we chose it and they do give an AARP discount. My bill was as quoted on-line during the booking process. I will say however that our first night (we stayed two nights) one hour before breakfast was to stop, they were totally out of food in the breakfast room, it took about 10 minutes to get it going again, no not happy there, but the next day it was fine.
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"Quieter rooms away from the elevator. Corner rooms have a little more space."