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BEST WESTERN New Smyrna Beach Hotel & Suites

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793 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN New Smyrna Beach Hotel & Suites
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Showing 785: English reviews
Rochester, United States
Reviewed 9 December 2016

I am so happy we selected to stay at the Best Western hotel. Great hotel, great location, outstanding staff! You are close to everything, property is safe, clean, well maintained and up to date. My son would have moved in forever if I would have agreed! We truly look forward to making this an annual trip because of the beautiful...

Review collected in partnership with Best Western
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Helpful?
1Thank 59eileenc
Management response:

Thank you for the feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back...

Reviewed 7 December 2016 via mobile

Have stayed at this hotel many times and going back in January. Rooms are great, staff is wonderful and location is the best. Stay there and you won't be disappointed. The restaurant on premises is very good also room service.

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Helpful?
1Thank Romosboy
Management response:

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Brussels, Belgium
Reviewed 4 December 2016

We arrived late in the evening and were happy to still get a room. Very nice and big room with separate kitchen, living room and bedroom. There was also a balcony, but as it was dark when we arrived we couldn't really see anything outside. To our great surprise we woke up to a fantastic ocean view and could really...

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Helpful?
1Thank Maria C
BWNSBDOS, Director of Sales at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review

Dear Maria C We are so pleased you enjoyed your stay with us!! the view is really beautiful from the balconies!. We hope to see you again very soon. Sincerely Lilli Director of Sales

Atlanta, Georgia
Reviewed 30 November 2016

This hotel is right on beach and our suite was three separate rooms: 1) living, dining, & kitchen with refrigerator, microwave, sink, coffee maker which is stocked with dishes and flatware. 2) bedroom with large closet. 3) bathroom with an ironing board and hairdryer. Even has small balcony with 2 chairs overlooking beach and the Atlantic. Enjoyed a reasonably priced...

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Helpful?
1Thank rablrouser
BWNSBDOS, Director of Sales at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review

Dear rablrouser I would like to thank you for your very kind review of our hotel.. We are so thankful you took a moment from your busy schedule to review us. I will pass on your kind words about our staff to them. We are very pleased you enjoyed your stay. We hope you will return soon Sincerely Lilli Director...

Reviewed 26 November 2016 via mobile

Had a comfortable and enjoyable stay at the Best Western on New Smyrna Beach. Room was very large and included a separate bedroom, living room, kitchenette, and balcony with stunning views of the beach. Friendly, helpful staff. Convenient location. Definitely plan on returning when we can stay longer.

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Helpful?
1Thank Becky D
BWNSBDOS, Director of Sales at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review

Dear Becky D we are so pleased you enjoyed your holiday weekend here in New Smyrna Beach. Thank you for taking the time to review our property. I will pass on your kind words to the staff. We look forward to your return stay with us. Sincerely Lilli Director of Sales

Reviewed 21 November 2016

Just what we needed as a break from work, with favorite local places revisited! View was fantastic, room was spacious and slept soundly in the King bed. Enjoyed the balcony for reading and sunning (chilly November), as well as a KSC satellite launch! Felt much longer than the 24-30 hours we were there!

Review collected in partnership with Best Western
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Helpful?
1Thank 545betsym
BWNSBDOS, Director of Sales at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review

Dear 545betsym Thank you for taking the time to review our hotel. We are thrilled you enjoyed your short stay with us. We hope to see you again very soon. Sincerely Lilli Director of Sales

Central Florida, Florida
Reviewed 18 November 2016

Our stay at Best Western New Smyrna Beach was for both Business and pleasure. Our family of four stayed in a beach view suite which was comfortable and conveniently located. However, the in room dining accommodations were less than satisfactory. Room service and restaurant staff was unfriendly and rude, and the food was horrible. For the price of items offered,...

Review collected in partnership with Best Western
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Helpful?
Thank 138shawnj
BWNSBDOS, Director of Sales at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review

Dear 138shawnj We are very sorry your expectations were not met with your most recent stay with us. We strive to make each and every guest experience memorable and enjoyable. Please feel free to call me here at the hotel if you would like to discuss your stay at 386-426-0251. We will address the specific issues you mentioned with our...

Wesley Chapel, United States
Reviewed 17 November 2016

Staff is very friendly, extremely helpful and professional. Housekeeping is excellent. View from the room is terrific! Really enjoyed seeing a large pod of dolphins swimming north. Hotel is convenient to restaurants and shopping. Highly recommend New Smyrna Beach as a vacation place

Review collected in partnership with Best Western
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Helpful?
1Thank Linda P
BWNSBDOS, Director of Sales at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review

Dear Linda P Thank you for your very kind words. We love hearing when our guest are pleased with their stays. We look forward to your return very soon. Sincerely Lilli Director of Sales

Ludington, Michigan
Reviewed 13 November 2016 via mobile

Our room was on the fifth floor. Nice layout, good view of beach for a very reasonable price. Almost full size fridge, microwave, kitchen, large bathroom! Had fun in the ocean! Clean. We definitely could have stayed longer! Loved housekeeping staff!

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Helpful?
1Thank PizzaDAction
BWNSBDOS, Director of Sales at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review

Dear PizzaDAction Thank you for your wonderful review. We are so pleased you enjoyed your stay with us here in New Smyrna Beach. I will pass on your comments to our housekeeping staff, they are a very friendly group and will love to hear the positive feedback! Hope you stay again very soon Sincerely Lilli Director of Sales

Howey in the Hills, Florida
Reviewed 10 November 2016

I went with a friend for a couple of days at the beach for some rest and relaxation. The staff from the moment we arrived were friendly and courteous. They called us when our room was ready. The room smelled like maybe someone had smoked in it at some point and that was really the only unpleasant thing I have...

Review collected in partnership with Best Western
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Helpful?
1Thank Mary M
BWNSBDOS, Director of Sales at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review

Dear Mary M Thank you for your very kind comments about our staff and management. I will pass on the comments to the staff. We hope you will stay with us again very soon. Sincerely Lilli Director of Sales

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Best Western-Oceanfront Hotel & Suites is located directly on the Atlantic Ocean. Our balconies offer a breath-taking view of the ocean where you can enjoy a cup of coffee while watching the sun rise or enjoy the activities on the beach. Our Seascape Restaurant has the coast's best view of the ocean with spectacular sunrises. In addition to our beautiful beach, you can view shuttle launches or rockets from the Cape or visit Orlando's attractions, both of which are a short drive away. The Best Western-Oceanfront Hotel and Suites is host to a myriad of events during the Daytona 500 and Bike Week. Our Best Western-Oceanfront is a 100% non-smoking hotel and look forward to serving you soon! We love our guests and we will treat you right! Please note: guests must be 21 years of age or older to check in. We no longer accept pets. ... more   less 

Additional Information about BEST WESTERN New Smyrna Beach Hotel & Suites

Address: 1401 South Atlantic Avenue, New Smyrna Beach, FL 32169
Region: United States > Florida > New Smyrna Beach
Price Range: $193 - $395 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN New Smyrna Beach Hotel & Suites 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Holiday Inn New Smyrna Beach (Daytona Beach) Hotel New Smyrna Beach
Holiday Inn Daytona Beach
New Smyrna Beach Holiday Inn
Hotel Style:
#1 On the Beach Hotel in New Smyrna Beach
#1 Family Hotel in New Smyrna Beach
#1 Best Value Hotel in New Smyrna Beach
#3 Romantic Hotel in New Smyrna Beach
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN New Smyrna Beach Hotel & Suites staff and other travellers.
14 questions
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Lake Wales, Florida
over a year ago
Tavares, Florida
4 months ago
7 months ago

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Questions? Get answers from BEST WESTERN New Smyrna Beach Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Have to spend the extra $20.00 for ocean view!”
 of 5 bubbles normg379, 27 Dec 2016 | Read review
“Ocean view!!”
 of 5 bubbles 951MariaC, 4 Dec 2016 | Read review
“Oceanfront is best - why stay at beach and not be able to see it without having to go outside?”
 of 5 bubbles rablrouser, 30 Nov 2016 | Read review
“Higher floors and rooms ending in 11,12,13,14,15 offer best views.”
 of 5 bubbles anthonycB2366VZ, 7 Oct 2016 | Read review
“Ask for a beach view!”
 of 5 bubbles Maggie1619, 7 Oct 2016 | Read review
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