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BEST WESTERN New Smyrna Beach Hotel & Suites

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BEST WESTERN New Smyrna Beach Hotel & Suites
BEST WESTERN New Smyrna Beach Hotel & Suites
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830 Reviews from our TripAdvisor Community

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Showing 820: English reviews
Orlando, Florida
Reviewed 29 December 2016 via mobile

Stayed for two nights after Christmas while visiting my son. Very clean, large room complete with refrigerator, microwave and dishes! Great view! Staff friendly! No issues. Priced right although I still don't understand $8.78 bed charge (?) but we Will come back. For us great location.

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Helpful?
1Thank NonnaCookie
Management response:

NonnaCookie, Thank you for reviewing our property; we value your feedback. We hope that you do come back to see us again. In response to the bed charge, it is actually The Tourist Development Tax. Rest assured, pun intended :-}, it is not an extra charge for your bed. It is widely known as a county or tourism tax. If...

Old Town, Florida
Reviewed 29 December 2016

Nice hotel, friendly staff, balcony had a great view, room was large. Kitchenette included an actual refrigerator and real utensils, dish soap, plates. The rooms are an odd shape to support more balconies, but it felt plenty large enough.

Review collected in partnership with Best Western
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Helpful?
2Thank janetW4488KW
Management response:

janetW4488KW, Thank you so much for reviewing our property. Your feedback is vital to providing our guests with a relaxing and comfortable experience. If you're ever in town again, please don't hesitate to come see us. Thank you so much. Regards, Kyle Fleming, Revenue Manager 386-426-0020

Coral Springs, FL, United States
Reviewed 28 December 2016

We stayed 6 nights at this Best Western. We had a room on the 6th floor with a balcony overlooking the beach. The view was spectacular. The room was quiet except for the A/C. This hotel does not have central air, which I would certainly consider a must for a Florida hotel. At night the A/C was very noisy, clunking...

Review collected in partnership with Best Western
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Helpful?
1Thank glennsE9160EL
Management response:

glennseE9160EL, Thank you for reviewing our property. I'm sorry to hear that the A/C unit was loud; that is not something we hear often. Nonetheless, we would love to opportunity to provide you with a better experience. If you're in town again soon, please don't hesitate to come see us. Thank you very much. Regards, Kyle Fleming, Revenue Manager 386-426-0020

Reviewed 27 December 2016

We wanted to spend Christmas relaxing and that is exactly what we found here. We stayed in the two bedroom suite facing the ocean. Such a wonderful experience and the room was perfect, clean with comfortable beds!

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Helpful?
1Thank Norman G
Management response:

Norman G, Thank you for reviewing our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again...

Clinton, Illinois
Reviewed 24 December 2016

Our flight was delayed after a Disney trip so we were told about this area. We found the Best Western and the beach was one of the best we have been in. The staff was very friendly and food was great. We recommend this to anyone wanting a good quiet beach vacation.

Review collected in partnership with Best Western
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Helpful?
1Thank X7593IOjeffreyh
Management response:

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Rochester, United States
Reviewed 9 December 2016

I am so happy we selected to stay at the Best Western hotel. Great hotel, great location, outstanding staff! You are close to everything, property is safe, clean, well maintained and up to date. My son would have moved in forever if I would have agreed! We truly look forward to making this an annual trip because of the beautiful...

Review collected in partnership with Best Western
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Helpful?
1Thank 59eileenc
Management response:

Thank you for the feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back...

Reviewed 7 December 2016 via mobile

Have stayed at this hotel many times and going back in January. Rooms are great, staff is wonderful and location is the best. Stay there and you won't be disappointed. The restaurant on premises is very good also room service.

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Helpful?
1Thank Romosboy
Management response:

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Brussels, Belgium
Reviewed 4 December 2016

We arrived late in the evening and were happy to still get a room. Very nice and big room with separate kitchen, living room and bedroom. There was also a balcony, but as it was dark when we arrived we couldn't really see anything outside. To our great surprise we woke up to a fantastic ocean view and could really...

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Helpful?
1Thank Maria C
BWNSBDOS, Director of Sales at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review

Dear Maria C We are so pleased you enjoyed your stay with us!! the view is really beautiful from the balconies!. We hope to see you again very soon. Sincerely Lilli Director of Sales

Atlanta, Georgia
Reviewed 30 November 2016

This hotel is right on beach and our suite was three separate rooms: 1) living, dining, & kitchen with refrigerator, microwave, sink, coffee maker which is stocked with dishes and flatware. 2) bedroom with large closet. 3) bathroom with an ironing board and hairdryer. Even has small balcony with 2 chairs overlooking beach and the Atlantic. Enjoyed a reasonably priced...

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Helpful?
1Thank rablrouser
BWNSBDOS, Director of Sales at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review

Dear rablrouser I would like to thank you for your very kind review of our hotel.. We are so thankful you took a moment from your busy schedule to review us. I will pass on your kind words about our staff to them. We are very pleased you enjoyed your stay. We hope you will return soon Sincerely Lilli Director...

Reviewed 26 November 2016 via mobile

Had a comfortable and enjoyable stay at the Best Western on New Smyrna Beach. Room was very large and included a separate bedroom, living room, kitchenette, and balcony with stunning views of the beach. Friendly, helpful staff. Convenient location. Definitely plan on returning when we can stay longer.

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Helpful?
1Thank Becky D
BWNSBDOS, Director of Sales at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review

Dear Becky D we are so pleased you enjoyed your holiday weekend here in New Smyrna Beach. Thank you for taking the time to review our property. I will pass on your kind words to the staff. We look forward to your return stay with us. Sincerely Lilli Director of Sales

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Best Western-Oceanfront Hotel & Suites is located directly on the Atlantic Ocean. Our balconies offer a breath-taking view of the ocean where you can enjoy a cup of coffee while watching the sun rise or enjoy the activities on the beach. Our Seascape Restaurant has the coast's best view of the ocean with spectacular sunrises. In addition to our beautiful beach, you can view shuttle launches or rockets from the Cape or visit Orlando's attractions, both of which are a short drive away. The Best Western-Oceanfront Hotel and Suites is host to a myriad of events during the Daytona 500 and Bike Week. Our Best Western-Oceanfront is a 100% non-smoking hotel and look forward to serving you soon! We love our guests and we will treat you right! Please note: guests must be 21 years of age or older to check in. We no longer accept pets. ... more   less 

Additional Information about BEST WESTERN New Smyrna Beach Hotel & Suites

Address: 1401 S Atlantic Ave, New Smyrna Beach, FL 32169-3113
Region: United States > Florida > New Smyrna Beach
Price Range: $207 - $389 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN New Smyrna Beach Hotel & Suites 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Holiday Inn New Smyrna Beach (Daytona Beach) Hotel New Smyrna Beach
Holiday Inn Daytona Beach
New Smyrna Beach Holiday Inn
Hotel Style:
#1 Family Hotel in New Smyrna Beach
#1 On the Beach Hotel in New Smyrna Beach
#1 Best Value Hotel in New Smyrna Beach
#3 Romantic Hotel in New Smyrna Beach
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN New Smyrna Beach Hotel & Suites staff and other travellers.
15 questions
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Lake Wales, Florida
over a year ago
Tavares, Florida
6 months ago
9 months ago

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Questions? Get answers from BEST WESTERN New Smyrna Beach Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms on the south side offer Balcony view of sunrise. Nice!”
 of 5 bubbles Jetonezz, 22 Jan 2017 | Read review
“Have to spend the extra $20.00 for ocean view!”
 of 5 bubbles normg379, 27 Dec 2016 | Read review
“Ocean view!!”
 of 5 bubbles 951MariaC, 4 Dec 2016 | Read review
“Oceanfront is best - why stay at beach and not be able to see it without having to go outside?”
 of 5 bubbles rablrouser, 30 Nov 2016 | Read review
“Higher floors and rooms ending in 11,12,13,14,15 offer best views.”
 of 5 bubbles anthonycB2366VZ, 7 Oct 2016 | Read review
5 of 5