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Holiday Inn Hotel & Suites Orange Park

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Holiday Inn Hotel & Suites Orange Park
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176 Reviews from our TripAdvisor Community

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Showing 175: English reviews
Johannesburg, South Africa
Reviewed 1 week ago

Great hotel, very friendly staff. China, the lady in charge of breakfast was excellent. Very friendly and helpful, she made our stay pleasant. Breakfast selection not so great. Rooms are comfortable and clean.

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Helpful?
Thank AnitaMunetsi
California, Maryland
Reviewed 1 week ago via mobile

Love this hotel! I stay there anytime I'm in town on business. The staff is friendly and very willing to help. Food in the restaurant is good and the bartender is very friendly and quick with service. My room is always cleaned top to bottom each day, not just a pick up cleaning.

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Helpful?
Thank berger2580
Reviewed 5 weeks ago via mobile

We came in from out of state for a special occasion, our brother's wedding, and everything was going fine until the morning after our first night here we discovered our rental car had been massively and aggressively keyed on the back driver's side door. Obviously we went to the front desk and told them what happened, asked about security cameras...

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Helpful?
Thank Amanda W
Susan766, Manager at Holiday Inn Hotel & Suites Orange Park, responded to this review

We understand the guest's frustration and tried to handle the situation professionally and compassionately. As indicated by signage throughout the parking lot, the hotel is not liable for damages that may have occurred on property. The damage was reported to us at 2:15 on Friday afternoon even though discovered early that morning. We observed damage that included several small scratches...

Charlotte, North Carolina
Reviewed 28 November 2016

My husband and I stayed at Holiday Inn in Orange Park over Thanksgiving weekend. The check-in was quick and friendly. The room was spacious and very clean with a large TV and good wifi. The hotel has a nice pool and Jacuzzi. Overall, it was a great stay with no complaints.

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Helpful?
Thank Jaina H
Susan766, Front Office Manager at Holiday Inn Hotel & Suites Orange Park, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Orlando, Florida
Reviewed 27 November 2016

nice property, but the heat a/c does not seem to work properly. It has to get really warm before a/c kicks on and then it gets really cold. It does have a wall thermostat but does not work well. This could have been just our room(212). They give a free beer at check in.Well located close to 295.

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Helpful?
Thank CHF1980
Susan766, Front Office Manager at Holiday Inn Hotel & Suites Orange Park, responded to this review

I am very sorry for the issues you experienced and for the shortcomings we demonstrated with our a/c and heat. I hope we have another opportunity to demonstrate the results of our efforts the next time you come our way! Thank you for staying with us and, again, my deepest apologies.

Key Largo, Florida
Reviewed 3 November 2016

Beautiful property. Very clean and appears to be well kept. Check-in was a breeze. My suite was very nice. The hotel has a very nice on location bar and restaurant. The staff was awesome. I was able to enjoy sitting by the poolside with a nice cup of coffee. The hotel is in a great location. Easy access to I-295,...

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Helpful?
Thank Al C
Susan766, Front Office Manager at Holiday Inn Hotel & Suites Orange Park, responded to this review

I love your feedback! Thanks so much for taking the time to let us know that you enjoyed your stay. It truly does make our day to hear you had a great time here from warm welcome to fond farewell.

Orange Park, Florida
Reviewed 3 October 2016

We were impressed by the amenities offered at this local hotel. We enjoyed a delicious dinner and cocktail from the lounge as we watched a football game on the big screen television. The front desk, restaurant staff and room attendants were polite and friendly. We were informed that special events and catering are also offered on site. The pool and...

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Helpful?
3Thank Funtimes42
Susan766, Front Office Manager at Holiday Inn Hotel & Suites Orange Park, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Reviewed 29 August 2016 via mobile

Good location right off the highway, close to restaurants and shops in the area, very friendly and helpful staff at the restaurant and lobby, rooms are clean and huge, bed is confortable, pillows seemed like new, quiet hotel therefore very good sleep quality...had a bathroom with a walk in shower which i love....BUT: Offered breakfast buffet is well sorted but...

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1Thank Juan Carlos M
Susan766, Front Office Manager at Holiday Inn Hotel & Suites Orange Park, responded to this review

I am very sorry for the series of issues you experienced at our hotel, and I share in your disappointment of our performance. I will make sure each problem you noticed is addressed promptly, and I do hope you give us another opportunity to earn back your trust. Thank you for staying with us and, again, my deepest apologies.

Reviewed 23 August 2016 via mobile

We booked a room so that we could have a pool party for my daughter's birthday, and I called in advance to make sure that inviting friends and family over for a pool party would be ok in the first place. I can't remember the name of the lady I spoke to on the phone but she was super sweet...

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Helpful?
1Thank Melissa W
Susan766, Front Office Manager at Holiday Inn Hotel & Suites Orange Park, responded to this review

Thank you for your loyalty and taking the time to let us know about your stay. It is very nice to know that you had a great guest experience! Thank you for recognizing our friendly staff. We look forward to you staying with us again.

Orange Park, Florida
Reviewed 9 August 2016

I recently had the pleasure of working with the banquet department of this hotel to plan a luncheon for approximately 20 ladies. From the very first meeting to the luncheon itself, the experience was first rate. The banquet manager was very helpful in her suggestions and answered all my questions promptly. The room was ready at the promised time, and...

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Helpful?
1Thank travelone2016
Susan766, Front Office Manager at Holiday Inn Hotel & Suites Orange Park, responded to this review

Thank you for your loyalty and taking the time to let us know about your stay. It is very nice to know that you had a great guest experience! Thank you for recognizing our friendly staff. We look forward to you staying with us whenever you are in the Orange Park area.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
A shining star in the heart of Orange Park, with its 100% non smoking facility, gracefully blends local history with contemporary amenities and service. The Holiday Inn Hotel & Suites Wells Road features 114 guest rooms plus 20 specialty suites including Spa Suites, Boardroom Suites and Fitness Suites. ... more   less 

Additional Information about Holiday Inn Hotel & Suites Orange Park

Address: 620 Wells Rd, Orange Park, FL 32073-2926
Region: United States > Florida > Orange Park
Price Range: $145 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Orange Park 3*
Number of rooms: 134
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Orange Park
Holiday Inn Orange Park
Orange Park Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel & Suites Orange Park staff and other travellers.
3 questions
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Miami, Florida
6 months ago
Franklin, North Carolina

See all questions (3)

Questions? Get answers from Holiday Inn Hotel & Suites Orange Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on poolside.”
 of 5 bubbles Funtimes42, 2 Oct 2016 | Read review
“Very comfortable, very spacious, and very clean hotel in great location in Orange Park, FL”
 of 5 bubbles barbm365, 1 Aug 2016 | Read review
“Quieter Rooms are Higher Floors, and away from Elevators.”
  • View from Room 602.
  • View from Room 602.
  • View from Room 602.
  • 2nd Closet in the Living Room area of Suite, with Iron. Room 602.
  • Closet in the Bedroom of the Suite. Room 602.
  • Fitness Treadmill in our Suite, in the Living Room. Room 602.
  • Bathroom Vanity. In Room 602.
  • Bathroom Shower in Suite, no Tub. Room 602
 of 5 bubbles DeoniaNeveu, 7 Jul 2016 | Read review
“The king room with the sofa area is a great space should you be there for a few days!”
 of 5 bubbles pitapam56460647, 17 May 2016 | Read review
“Rooms on the west side face away from the roadway.”
 of 5 bubbles SoLaurie, 14 May 2016 | Read review
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