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The Point Orlando Resort

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#27 of 333 Hotels in Orlando
Certificate of Excellence
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1 room 2 adults 0 children
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The Point Orlando Resort
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4,302 Reviews from our TripAdvisor Community

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Showing 3,754: English reviews
Reviewed yesterday NEWvia mobile

I would have given this hotel a 4, but I'm pretty sure they gave away our suite and we ended up in a standard room. The room was nice but I reserved a suite so was a bit disappointed. The room did have a fridge so that was nice. Good location for all the touristy stuff in Orlando. The signage...

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Helpful?
Thank Allison S
Reviewed 4 days ago NEW

I never write reviews but I had to come out and share my experience about this hotel for its quality, location and customer service. Check in was a smooth process and the room was well maintained and clean. I always check the rooms, corner to corner (even the bed), for cleanliness because that is a predetermination of how my stay...

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Helpful?
Thank VALERIE A
Haping L, Guest Relations Manager at The Point Orlando Resort, responded to this review

Valerie, thank you for taking the time to share your experience with the TripAdvisor community! It’s excellent to know that you were satisfied with our convenient location and relaxing atmosphere. We’re very fortunate to have a team dedicated to providing superb service to our guests and it’s truly rewarding to hear that you were impressed with our staff. It was...

Pittsburgh, Pennsylvania
Reviewed 5 days ago NEW

My husband and I stayed at this resort for my 50th birthday. We didn't know what to expect but we're pleasantly surprised when we entered the lobby. It has a very fresh, modern look. Very bright and clean. The management team was onsite and working to improve the dining area. It was obvious that they have a high attention to...

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Helpful?
Thank dkbetz24
Haping L, Guest Relations Manager at The Point Orlando Resort, responded to this review

We’re thankful that you chose to stay with us for your 50th birthday celebration. We’re delighted to hear that you liked the chic and contemporary décor of the lobby. Many guests enjoy the full size kitchen in the Grand One-Bedroom Suites and it’s excellent to see that you did too. The balcony is the perfect spot for relaxing and we’re...

Pittsburgh
Reviewed 5 days ago NEW

We arrived at the hotel at 12:30 p.m. (plane arrived early) and asked if we could check in. Bianca, told me that we could, but my earlier request for a poolview room could not be met. I had no problem with that because we were able to check in early and was offered a poolview room if we waited for...

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Helpful?
Thank dontstayathome
Haping L, Guest Relations Manager at The Point Orlando Resort, responded to this review

We really appreciate your excellent review! Thank you for sharing your fabulous interactions with our front office team member. It’s great to know that she was very helpful at check-in. Our Housekeeping team works diligently to maintain our high standards of cleanliness and we appreciate you recognizing their efforts. Many guests tell us that our suites offer all the comforts...

Albertville, Alabama
Reviewed 5 days ago NEW

We recently stayed at The Point Orlando Resort and LOVED it. Due to our flight being canceled, we had to drive to Orland, making it a late arrival. We did not arrive until 3:00 A.M. the next morning. The person at the front desk was very accommodating and got us situated rapidly. We opted for the two bedroom family suite...

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Helpful?
1Thank aemsinc
Haping L, Guest Relations Manager at The Point Orlando Resort, responded to this review

There’s nothing more rewarding than reading that you loved your stay at The Point Orlando Resort! Thank you for complimenting our team member for the efficient service you received at check-in. Our Housekeeping team works very hard to uphold our high standards of cleanliness so your comments are certainly much appreciated. We’re also thrilled that our Two-Bedroom Family Suites were...

Reviewed 6 days ago NEWvia mobile

From the staff to the room to the food,drinks and manager who made his appearance and asked how things were! Excellent stay! Extremely safe! Look forward to staying again with my grandson Extremely clean/ Kind /Friendly

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Helpful?
Thank Mary Beth D
Haping L, Guest Relations Manager at The Point Orlando Resort, responded to this review

Mary, thank you for the fabulous comments pertaining to the superb service provided by our team! It's always wonderful to read about the excellent experiences of our guests. It would be our absolute pleasure to serve you again.

São Paulo, Brazil
Reviewed 1 week ago via mobile

There is space in the room. Kids can sleep at the sofa-bed, good kitchen with refrigerator, oven and cook. The breakfast is simple, american, all the same everyday. There ia a pool, good for kids and refresh, no luxury, but very comfortable to Universal. If you dont get a room with breakfast, better buy sonething at any market nearby.

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Helpful?
Thank Marcos040
Haping L, Guest Relations Manager at The Point Orlando Resort, responded to this review

Marcos, thank you for staying with us for your family vacation to Universal! We're pleased to learn that our accommodations were ideal for your family's needs. It's great to know that you had a comfortable stay with us. We hope that you will visit us again in the future.

Reviewed 1 week ago

Great service from the front desk / staff. I booked this hotel through Expedia. Will never do that again because they do not tell their customers ALL necessary information needed upon arrival. Room was clean and classy. Be careful of the whirloool tub however...the filters are not clean as they should be (other peoples hair in it eek!). Breakfast was...

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Thank Tranquility O
Haping L, Guest Relations Manager at The Point Orlando Resort, responded to this review

We appreciate you taking a moment to comment on your stay. We're so glad that you enjoyed the attentive service provided by our staff. It's also nice to know that you liked the room's decor and cleanliness. However, we're sorry to learn about your unusual experience with the whirlpool tub. Thank you for your valuable feedback and please know that...

A TripAdvisor Member
2 reviews
1 helpful vote
Reviewed 1 week ago via mobile

I don't know why this has such great reviews. We stayed 10 days. No open windows in room. No bedding for sofa bed, I had to ask. No where to wash clothes, unless you want to be charged €15 per hr ! We wanted to find a way to disney springs, I was told I shouldn't bother it's to much...

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1Thank A TripAdvisor Member
Haping L, Guest Relations Manager at The Point Orlando Resort, responded to this review

Thank you for sharing your feedback. We're sincerely sorry to learn that your expectations were not fulfilled during your stay with us. We recommend reserving our Grand One Bedroom suite or Two Bedroom Family suites for guests looking for a balcony along with a washer and dryer. We appreciate your remarks and please know that our management team has reviewed...

Naperville, Illinois
Reviewed 1 week ago

My wife and I were in Orlando to visit my son. We stayed at the Pointe Orlando Resort. We were very pleased with the accommodations. We had the one bedroom suite. It was large for the two of us and, since it had a pull-out couch, it could have easily handled four of us. The resort was clean; the staff...

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Helpful?
1Thank miffer2014
Haping L, Guest Relations Manager at The Point Orlando Resort, responded to this review

It was a pleasure to serve you and your wife during your visit in Orlando! It's terrific to know that you were satisfied with your stay. Thank you for sharing how clean you found the resort to be. We strive to provide superb service to our guests and we're happy that this was accomplished during your visit. We also appreciate...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
This full-service, all-suite, newly renovated luxury boutique hotel is quaintly tucked in the heart of Orlando on Universal Blvd, just minutes from International Drive and close to Universal Studios. The Point Orlando Resort provides a tranquil Florida experience that will have you feeling right at home. The Studio, 1 Bedroom Suites and 2 Bedroom Suites offer a variety of comfortable accommodations to suit your needs while enjoying resort-style amenities. ... more   less 

Additional Information about The Point Orlando Resort

Address: 7389 Universal Blvd, Orlando, FL 32819-8322
Region: United States > Florida > Central Florida > Orlando
Price Range: $156 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Point Orlando Resort 3.5*
Number of rooms: 227
Reservation Options:
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Also Known As:
The Point Orlando Hotel Orlando
The Point Hotel Orlando
The Point Orlando Resort Florida
Hotel Style:
#3 Romantic Hotel in Orlando
#14 Family Hotel in Orlando
#18 Business Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from The Point Orlando Resort staff and other travellers.
261 questions
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Questions? Get answers from The Point Orlando Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a poolview room and make sure you have chairs on your balcony!”
 of 5 bubbles dontstayathome, 11 Jan 2017 | Read review
“We stayed on the 5th floor overlooking the pool area and never noticed any noise from adjoining rooms.”
 of 5 bubbles Y1741ZBsteveb, 5 Jan 2017 | Read review
“high floor”
 of 5 bubbles m0untaineer55, 29 Dec 2016 | Read review
“The only suggestion I would make is pick a room on the outside rather than poolside.”
 of 5 bubbles monte1111, 29 Dec 2016 | Read review
“Have a pool view , open the balcony door and enjoy the music!”
 of 5 bubbles Rosa503, 15 Dec 2016 | Read review
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