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Sheraton Lake Buena Vista Resort

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1,569 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Lake Buena Vista Resort
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Showing 1,360: English reviews
Dearborn, Michigan, United States
Reviewed 2 weeks ago via mobile

When I was looking for a hotel I knew I wasn't gonna spend a lot of time there. I had places to visit and overrall wasn't focused on the pool or what the hotel had to offer. I was seeking a place that was clean and had a reputable reputation. A place to relax after a long 12 hour day...

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Helpful?
Thank Suzan M
Cindy S, Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear "Fit for a Day"; Suzan, Thank you for your comments and your rating. Our entire team appreciates that you enjoyed the service and the staff. We have an amazing staff from the team at the pool to the team cleaning your comfortable room. We have many people tell us that our location is great, just outside of Disney but...

Seattle, Washington
Reviewed 3 weeks ago

I've stayed at this property multiple times, for it has a real advantage that it is so close to the Disney parks but much less expensive. Our room was about what we would expect from a Sheraton, and I like the pool area (particularly if you had kids). A downside is that like many Starwood properties, they are now charging...

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Helpful?
Thank kyle34
Haley K, Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear Kyle34, Thank you for taking the time to share your review. We are happy to hear that you frequent our property. I am terribly sorry that your recent experience was not an enjoyable one. The situation you encountered regarding our housekeeping staff is not what we would like our guests to experience. We appreciate you bringing this to light,...

Manhattan, Kansas
Reviewed 3 weeks ago

I'm a Starwood member, so I used points to book 3 nights and you would have thought I used an online discounter to book my room since you're normally not treated nearly as well when you use a third-party booking. In this case, I expected to be treated a bit better as a gold member. Instead, I got put into...

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Helpful?
Thank dvogler3
Haley K, Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear dvogler3, Thank you for taking the time to post your review. it is unfortunate to hear that you did not enjoy your time with us. I apologize for our missteps regarding housekeeping, and that you were unhappy with your room type. Upgrades are based upon availability, and during busier times are not always available. I am sorry if this...

Atlanta, Georgia
Reviewed 3 weeks ago

We stayed for two nights from Friday, March 30th until Sunday, April 2nd. Disclosure, we stayed on SPG points so I'll try to write this review from the perspective of paying the going rate. Front desk staff check-in was quick and easy, which was pleasant arriving at 11:00 pm. I am an SPG gold member which allowed me to get...

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Helpful?
2Thank AtlHennessy
Haley K, Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear AtlHennessy, We appreciate you taking the time to share such a thorough review. I am happy to hear that for the most part your trip was enjoyable. Our location is definitely great, and the pool is often a highlight for many of our guests. Please allow me to apologize for any inconveniences that you encountered in terms of our...

Evansville, Indiana
Reviewed 4 weeks ago

Loved the planned activities daily poolside. Andre (poolside manager) and his staff were exceptional - lots of fun and very organized. Hotel and room were clean. Weather was great so we never had to leave the resort. Friendly staff. Managers Friday night get together was also very nice and fun. Our room had a balcony overlooking the pool.

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Thank mark624
Reviewed 4 weeks ago via mobile

Good Sheraton hotel. Nice pool. Rooms are spacious and clean. My room was upgraded to a suite, very nice. Food at the restaurants are just ok. Parking is expensive. Good location close to parks and restaurants.

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Thank Cszepak
Reviewed 4 weeks ago

We stayed here with another family and have a blast. We were in a newer rental which was absolutely gorgeous. It was nicer than more house. The resort grounds are well keep up and the pools are nice. I would definely come back and stay again.

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Thank michelledJ4188MO
Orlando, Florida
Reviewed 4 weeks ago

We came to spend a few days relaxing by the pool, weather was perfect the pool staff were great with the kids kept them entertained with different activities. We stayed in the family bunkroom great choice plenty of room for all. The staff was very hospitable we really enjoyed this trip and will return

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Thank PEACE553
Ballinafad, Ireland
Reviewed 4 weeks ago

We stayed here with our four kids and had a great time. The pool and the staff combined to make this a memorable experience. There are two heated pools and two hot tubs so plenty of space and a small slide (great for age 8 and under). The staff ran a lot of activities by the pool especially on the...

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Thank OneGumby
New York, New York, United States
Reviewed 15 March 2017

Still waiting. . . Half of the television channels including basics like ESPN/NBC do not work in our room. We call the guest services and we are informed that someone is "on the way" to our room to investigate. Half an hour later, we call back, and again are informed someone is "on their way". When we ask what that...

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1Thank Adam K
Haley K, Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear Adam K, Thank you for taking the time to share your review. I am sorry that you feel you have been lied to regarding the issues with your television. I can assure you we would never intentionally deceive our any of our guests, as we value their trust and loyalty. Please contact us directly with any concerns or issues...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
Official Description (provided by the hotel)
Located just a few blocks from the Downtown Disney entrance to Walt Disney World Resort, our Orlando Resort features a full service spa, family suites, two pools, kids activities, complimentary Wi-Fi, and free transportation to all Disney Theme Parks. ... more   less 

Additional Information about Sheraton Lake Buena Vista Resort

Address: 12205 S Apopka Vineland Rd, Orlando, FL 32836-6804
Region: United States > Florida > Central Florida > Orlando
Price Range: $145 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Lake Buena Vista Resort 4*
Number of rooms: 490
Reservation Options:
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Also Known As:
Sheraton Safari Orlando
Sheraton Orlando
Orlando Sheraton
Sheraton Safari Hotel
Sheraton Lake Buena Vista Resort Orlando, Florida
Hotel Style:
#29 Spa Hotel in Orlando
#51 Luxury Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Lake Buena Vista Resort staff and other travellers.
43 questions
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Questions? Get answers from Sheraton Lake Buena Vista Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't get one on the second floor in Building 3. No balcony.”
colleenk336, 19 Apr 2017 | Read review
“Ask for a special accommodation or location - first floor is easiest for us”
silver348, 12 Apr 2017 | Read review
“pool side rooms or in the back of the building would be better. Stree noise on the front could interfere with sleep”
97JoeD, 11 Apr 2017 | Read review
“Pool facing rooms are a must”
dvogler3, 3 Apr 2017 | Read review
“Pool view and lower levels due to slow speed of the elevators.”
  • Balcony, small but adequate
AtlHennessy, 1 Apr 2017 | Read review
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