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Sheraton Lake Buena Vista Resort

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1,554 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Lake Buena Vista Resort
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Showing 1,347: English reviews
Cape Coral, Florida
Reviewed 13 February 2017

Located near my business meetings I love to stay at this hotel. Easy in/out with close parking to the room. Beds are so comfortable and one gets a real good night sleep. Breakfast is excellent and reasonable as well.

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Helpful?
1Thank Don V
Reviewed 12 February 2017 via mobile

The rooms are nice enough. If you like a cold room they will do nicely. The first floor is the dog floor so I suggest a 3rd or 4th floor room on the inside. This saves you from the night time street noise, and the early morning dogs. Nothing will save you from early morning pool noises except maybe rain....

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Helpful?
Thank Adam S
Haley K, Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear Adam S, We appreciate the you taking your time to share your review with us. I am sorry to hear that you were unimpressed during your time spent with us. Our location is definitely in a prime spot in regards to the theme parks and much of what Orlando has to offer. This puts us in busier area which...

Barranquilla, Colombia
Reviewed 10 February 2017 via mobile

Stayed at this hotel for 4 days...had an option to pay less through Agoda but had to call the hotel to ask some details. I was then convinced to go direct. I agreed on the $185 per night... however on departure day I was presented with the invoice which had several additional taxes, other fictional costs and parking per day......

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Helpful?
1Thank EdwardCameron
Haley K, Manager at Sheraton Lake Buena Vista Resort, responded to this review

Mr. Cameron, We appreciate you taking the time to share your review. It is unfortunate to hear that you were unhappy with your recent stay, and that we did not live up to your expectations. I am terribly sorry that you were not given the proper information regarding our resort fees and for the miscommunication of that on our part.We...

Palm Bay, Florida
Reviewed 8 February 2017

I attended a convention at this hotel and do not recommend staying here. There were so many things that went wrong. Many of the employees were very pleasant and helpful, however, the management of this hotel is VERY poor. The rates dropped dramatically and I tried to contact management. I was told three times that somebody would be calling me....

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Helpful?
Thank Coral C
Brandy B, Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear Coral C, Thank you for your review and for staying with us. I understand your stay is not what you hoped it would be. Please contact us at stay@sheratonlbv.com so we can respond directly. Brandy

Arlington, Virginia
Reviewed 5 February 2017

So much good I COULD say about this property, except for the parking and resort fees. The worst of it is that the Customer Service people have to be dishonest about the fees and say they are commonplace in this area. They are not. Do you want to come to Disney only to worry about the tricks your hotel intends...

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Helpful?
1Thank RALPH V
Brandy B, Asst. GM at Sheraton Lake Buena Vista Resort, responded to this review

Dear Ralph V, Thank you for your review. We have spoken via email. We appreciate your post. Brandy Bennett- Asst. General Manager

Derry
Reviewed 4 February 2017

Another fantastic stay at this hotel. Excellent staff at breakfast and at reception. Assistant General Manager took the time to interact with us - this was our sixth trip to the hotel over the last 10 years (by the way, we have requested and stayed in the same room all 6 times). Looking forward to our next trip to the...

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Helpful?
Thank FlicChic
Florida
Reviewed 3 February 2017 via mobile

I stayed at the Sheraton two nights via "name your own price"Priceline. The Sheridan on the day I checked out charged an additional $54.36 for self parking, taxes, resort fee, occupancy tax, state and local tax AFTER Priceline had already charged me $19.90 for Hotel fees and $24.00 for taxes and fees. What a rip-off. I complained to both organizations...

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Helpful?
1Thank RS901
Haley K, Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear RS901, I am terribly sorry to hear that you were not happy with your recent stay with us. We would never intentionally try to deceive or take advantage any of our valued guests. Our resort and parking fees are listed on our website as well as the third party sites, but they are generally always paid at our hotel....

South Australia, Australia
Reviewed 2 February 2017

Had a lovely room over looking the pool. Kids loved the pool and the activities pool side with bingo, volleyball and basketball. Weather permitting there is a water slide and night time movies by the pool. Free shuttle to Disney Parks. Lots of places close by for meals and there was an on site laundry. Staff were lovely nothing was...

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Helpful?
Thank feret861
Fernandina Beach, Florida
Reviewed 31 January 2017

You can tell this was an older hotel but the rooms and lobby have been renovated. Very comfortable bed. The hallways reminded me of an institutional look. If I didn't know where I was I would have figured I was in a hospital or nursing home. Staff was friendly. Bar ran out of tonic although the bar tender was a...

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Helpful?
1Thank lgflickster1
Cindy S, Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear lgflickster1; Thank you for your rating. We appreciate your feedback about The Sheraton Lake Buena Vista Resort. I am happy to see that you enjoyed the comfortable beds and our staff was friendly. We will take a look at our hallways and see if there is anything we can do to enhance them. We do hope you come back...

Newtown, Pennsylvania
Reviewed 29 January 2017

Had a 2nd floor room with a pool view, we were right above the pool bar. The room was clean and nice. The problem with the pool view rooms is do not plan on sleeping before 11pm as the pool bar is a gathering place and very loud. Staff was all nice enough. Don't purchase alcohol onsite, the prices are...

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Helpful?
Thank Teddi H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
Official Description (provided by the hotel)
Located just a few blocks from the Downtown Disney entrance to Walt Disney World Resort, our Orlando Resort features a full service spa, family suites, two pools, kids activities, complimentary Wi-Fi, and free transportation to all Disney Theme Parks. ... more   less 

Additional Information about Sheraton Lake Buena Vista Resort

Address: 12205 S Apopka Vineland Rd, Orlando, FL 32836-6804
Region: United States > Florida > Central Florida > Orlando
Price Range: $162 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Lake Buena Vista Resort 4*
Number of rooms: 490
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Also Known As:
Sheraton Safari Orlando
Sheraton Orlando
Orlando Sheraton
Sheraton Safari Hotel
Sheraton Lake Buena Vista Resort Orlando, Florida
Hotel Style:
#29 Spa Hotel in Orlando
#52 Luxury Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Lake Buena Vista Resort staff and other travellers.
42 questions
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Questions? Get answers from Sheraton Lake Buena Vista Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would ask for a room with a view of the pool”
 of 5 bubbles mark624, 26 Mar 2017 | Read review
“every room has either a patio or balcony which in turns has great views”
 of 5 bubbles juliabrown1, 2 Mar 2017 | Read review
“Ask for Building #1.”
 of 5 bubbles trishbailey321, 15 Feb 2017 | Read review
“Top floor at front of hotel offers excellent view of EPCOT fireworks”
 of 5 bubbles FlicChic, 3 Feb 2017 | Read review
“Would advise a room with pool view”
 of 5 bubbles lgflickster1, 31 Jan 2017 | Read review
5 of 5