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28/12/2017 29/12/2017
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    Sheraton Lake Buena Vista Resort

    12205 S Apopka Vineland Rd, Orlando, FL 32836-6804
    (407) 239-0444
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    28/12/2017 29/12/2017
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    Traveller (447)
    Room & Suite (176)
    Pool & Beach (104)
    Overview
    • Excellent26%
    • Very good37%
    • Average21%
    • Poor9%
    • Terrible7%
    Travellers talk about
    “pool area” (170 reviews)
    “spg points” (22 reviews)
    “spg member” (21 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Sheraton Lake Buena Vista Resort
    Special Offer: 4th Night Free & Credit
    Hotel deals
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    Rooms
    28 Dec29 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,705)
    There are newer reviews for Sheraton Lake Buena Vista Resort
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    21 - 25 of 1,485 reviews

    Reviewed 26 October 2017

    The room is disgustingly dirty with holes in carpets and roof (see attached photos). They overcharged us. When I called to speak to the manager (Betty) she said the charge would fall off. Well it hasn't! You will need to commit to staying up until...More

    Thank Holly R
    Response from Cindy S, Manager at Sheraton Lake Buena Vista ResortResponded 31 October 2017

    Dear Holly R, Please let me apologize for any inconvenience you experienced. We have failed to live up to the standard of excellent customer service we are known for and strive to provide for all our guests. Please know that this experience has been the...More

    Reviewed 23 October 2017

    Stayed here price was right but they need a new cleaning staff 1st night they didn’t clean our bathroom and sink called desk came to reclean at 1130 at night when I got back then the 2nd night back up in tub called desk maintenance...More

    Thank den12659
    Response from Cindy S, Manager at Sheraton Lake Buena Vista ResortResponded 25 October 2017

    Dear Traveler; Thank you for staying with us and taking the time to write a review. I want to apologize for the experience you encountered with housekeeping during your stay. I have reviewed your housekeeping issues with the management staff. They take these issues very...More

    Reviewed 21 October 2017 via mobile

    Overall, we really enjoyed the resort and would visit again. The lobby, restaurants, fitness center, marketplace, pool and common areas were great! We enjoyed the fire pits for roasting marshmallows only buy your own kits at a grocery store. Lived the waterslide, jacuzzi and sports...More

    Thank David N Paola S
    Reviewed 18 October 2017

    On Wednesday, September 6th, I made reservations at this hotel (SLBR) and made my reservation from the road as I was fleeing Hurricane Irma, a category 5 hurricane headed straight for Miami Beach at the time. I asked the reservations lady to please waive the...More

    Thank Miamibeach33139
    Response from Cindy S, Manager at Sheraton Lake Buena Vista ResortResponded 20 October 2017

    Dear Miami Beach; I want to thank you for staying with us and taking the time to write a review. I am so sorry that we did not meet your expectations during your time of need. I understand how stressful this time period was for...More

    Reviewed 18 October 2017

    I am confused, how do they classify this as a four star hotel? This hotel is a dump, do not stay here if you are in Orlando to visit Disney or just there for a nice vacation. Spend the extra money and stay at the...More

    Thank Nadeem K
    Response from Cindy S, Manager at Sheraton Lake Buena Vista ResortResponded 20 October 2017

    Dear Nadeem; Thank you for staying with us and taking the time to write a survey. I want to apologize that the hotel did not meet your expectations. Our established hotel has been in the area for a number of years, thus the great location...More

    Hilton Orlando Buena Vista Palace Disney Springs
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    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Pool
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Business Centre with Internet Access
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Pool
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$115 - US$255 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #29 Spa Hotel in Orlando
    • #54 Luxury Hotel in Orlando
    • Room types
    • Suites ,
    • Family Rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 490
    • Reservation Options
    • TripAdvisor is proud to partner with Starwood, Expedia, Booking.com, Priceline, Hotels.com, Prestigia, TripOnline SA, HotelsforEveryone, Agoda, Otel, Orbitz, TravelUp, Hotwire, Travelocity, getaroom.com, HotelQuickly, Cancelon, Evoline ltd and HotelsClick so you can book your Sheraton Lake Buena Vista Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Florida >
    • Central Florida >
    • Orlando
    • Also Known As
    • Sheraton Safari Orlando ,
    • Sheraton Orlando ,
    • Orlando Sheraton ,
    • Sheraton Safari Hotel ,
    • Sheraton Lake Buena Vista Resort Orlando, Florida
    Add Photo Photos
    Traveller (447)
    Room & Suite (176)
    Pool & Beach (104)
    Dining (19)
    Hotel & Grounds (271)
    Bathroom (15)
    Business Centre & Event Rooms (6)
    Family and Play Areas (4)
    Nearby
    Staybridge Suites Lake Buena Vista
    2,725 reviews
    .40 km away
     
    Holiday Inn Orlando – Disney Springs Area
    3,655 reviews
    1.36 km away
     
    Holiday Inn Resort Orlando-Lake Buena Vista
    1,883 reviews
    1.68 km away
     
    Hilton Orlando Buena Vista Palace Disney Springs
    5,198 reviews
    1.50 km away
     
    Nearby Restaurants
    Sofrito Latin Cafe
    280 reviews
    .16 km away
    Miller's Ale House Lake Buena Vista
    970 reviews
    .23 km away
    Giordano's
    1,193 reviews
    .20 km away
    Olive Garden
    1,065 reviews
    .18 km away
    Nearby Attractions
    Basilica of the National Shrine of Mary, Queen of the Universe
    1,379 reviews
    .96 km away
    Orlando Premium Outlets - Vineland Avenue
    4,911 reviews
    .91 km away
    The Fudgery
    16 reviews
    1.22 km away
    The Escape Company
    83 reviews
    .41 km away
    Ask a question
    Questions & Answers
    vickintx
    13 October 2017|
    Answer
    Response from Bradmess1 | Reviewed this property |
    Lounge is opened I think until 12. Usually not many people in it. They also have an outdoor bar which is nice. I am not a platinum member so I cannot answer that part of the question.
    0
    Votes
    Paloma d
    9 October 2017|
    Answer
    Response from wuyck | Reviewed this property |
    Yes
    0
    Votes
    ChiefRQ
    31 August 2017|
    Answer
    Response from Christiaan M | Reviewed this property |
    Yes they do, albeit pretty expensive
    1
    Vote
    Room Tips
    "Do not stay there."
    Read review
    "room with balcony facing apopka vineland street NOT the back god awful parking lot or pool"
    Read review
    "Stay somewhere else for the money"
    Read review
    "They only have a pool and city view"
    Read review
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