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Holiday Inn & Suites Across from Universal Orlando

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Holiday Inn & Suites Across from Universal Orlando
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1,917 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn & Suites Across from Universal Orlando
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Showing 1,241: English reviews
Staten island ny
Reviewed 4 weeks ago via mobile

Clean and comfortable hotel great location for universal studio just across the street. Shuttle bus is excelle5from this hotel your last on bus to park and first off from the park..this saves you a least an half hour each way...shuttle bus has contract with ten hotels. We had a two room suite..living room with small kitchen and separate bedroom very...

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Helpful?
Thank carlf822
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear Carlf822, We are thrilled to hear that you enjoyed our hotel. Thank you for such a great review. We are looking forward to many future visits with you. General Manager

Reviewed 24 January 2017

I just love this hotel i traveled with other family members so we had a little mix up in our reservations which was taken care of right away. Everything about this hotel is excellent.Staff, Rooms, dining, housekeeping ect.

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Helpful?
1Thank Nickina2
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear Nickina2, Thank you so much for sharing your great stay experience. I'm glad to hear you enjoyed the accommodations and hospitality of our staff. They truly care about providing the best guest experience. We look forward to you returning again very soon. General Manager

Reviewed 23 January 2017

Clean rooms, but cheap superloud ac that attaches to window. Location is great which is probably why this hotel survives. Worst aspect was rude and aggressive staff. Knocking on my door at 9 am, waking me up, to ask when i was leaving. Super rude about check out time... a little past 11 and they were obnoxious. Key did not...

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Helpful?
3Thank Maurice A
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear Maurice A, We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. If you would like to discuss further, please call...

Chicago, Illinois
Reviewed 22 January 2017

I stayed at this hotel for the 1st time last year and really enjoyed my stay! The staff is friendly and you can't beat the location - right across the street from Universal! It took me about 20 minutes to walk from the hotel to the theme park. The room itself was spacious & clean, and I didn't have any...

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Helpful?
1Thank depechegirl02
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear Depechegirl02, Thank you for a wonderful review. We are so pleased to hear you enjoyed the many amenities offered at our location. We look forward to creating that memorable positive stay experiences for you the next time you visit our hotel. General Manager

Myrtle Beach, South Carolina
Reviewed 20 January 2017 via mobile

Booked this hotel through Costco Travel and was a bit worried about booking through a third party but when we got here the room was nice and clean. The one bedrooms are large and awesome for a family of 4. Housekeeping came everyday and took away our trash and dirty towels also making our beds. Every 4th day they change...

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Helpful?
1Thank Lauren N
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Greetings Lauren N, and thank you for taking the time to write a review about your recent stay with us. We are happy to hear you had a great time. It is great that you noticed our first class service, exceeding expectations, rather than simply satisfying them, is the corner stone of our approach to guest service. We sincerely apologize...

Newnan, Georgia
Reviewed 18 January 2017

Nice rooms, easy entry/exit, the staff was friendly and easy to work with for my meeting. I had a two room suite with plenty of room and the wireless was pretty fast. The hotel does not have a restaurant but a TGI Fridays is attached. The catered meals were good, changes were made with no fuss and everything went smooth....

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Helpful?
1Thank moparallen
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear Moparallen, We appreciate you taking the time to write and leave a rating on your recent stay. We are happy that you enjoyed the staff and accommodation while staying with us. I am honored to work with an entire team that cares about our valued guest and work tirelessly to make sure that each and every one has a...

Jonesboro, Arkansas
Reviewed 14 January 2017 via mobile

I was very pleased with the front desk upon arrival and departure. The bed was very comfortable, water pressure good and the AC worked very well - not always the case. We had a two bedroom / two bathroom suite with living room sofa bed and full kitchen. We will stay again if the opportunity arises.

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1Thank Lifesgoodinjboro
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Hello Lifesgoodinjboro. We are thrilled to hear that you enjoyed our hotel. Thank you for such a great review. We are looking forward to many future visits with you.

Reviewed 9 January 2017 via mobile

Found the hotel to be ideally placed near universal studios Excellent bars and restaurants close by including Walgreen for basic requirements Staff were friendly and helpful including making bookings for transport and trips to attractions Room was clean tidy and spacious Would not hesitate in staying there again

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Helpful?
1Thank Terry J
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Greetings Terry J, thank you for a wonderful review. We are so pleased to hear you enjoyed the many amenities offered at our location. We are pleased to hear that our hotel team members were able to make such a difference in your stay. Our Team strives to deliver the best possible service and go beyond meeting guest’s expectations. Our...

Reviewed 5 January 2017

I am a platinum member with holiday Inn, and upon checking in at the hotel on Jan 2, had my reservation canceled and the manager that called me back was very unprofessional and rude, I would not recommend the hotel for anyone due to bad customer service at the hotel

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Helpful?
3Thank imam1978
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear Iman1978, We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. If you would like to discuss further, please call the...

Reviewed 4 January 2017

Stayed in this hotel for 2 week in May 2016. Rooms were clean, we stayed in a suite which had cooker, fridge and microwave. 2 double beds. What a great location for Universal Studios, only 20 minutes walk. Nice pool, just not large enough for the amount of guests. Laundry facilities. Good ample car parking and gives great access to...

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Helpful?
1Thank Scott H
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear Scott H, We appreciate your kind words towards our location, accommodations and amenities. We invite you back the next time you are in the Orlando area. Regards, General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
The Holiday Inn & Suites across from Universal Orlando is located in the heart of Central Florida's exciting attractions, convention and shopping area. Visit our recently renovated hotel just across the street from the Universal Orlando Resort. Our property features a variety of room types to fit any traveler's needs from Deluxe Guest Rooms with two double beds or a king size bed, and spacious One or Two-Bedroom Suites with nicely equipped kitchenette including microwave and refrigerator. Must be at least 21 to stay. Fabulous amenities to enhance your visit to Orlando such as Game Room, Gift Shop, Guest Laundry Facilities and Valet Service, Fitness Center, Business Center, Outdoor Heated Pool and Kids Splash Zone and the Destination Universal Guest Services Desk with discount attraction tickets to Universal Studios, Islands of Adventure, Sea World and Wet n' Wild. Complimentary Limited Scheduled transportation to Universal Orlando, Sea World and Wet n' Wild. Shuttle transportation schedule subject to change seasonally, service provided through the Destination Universal Guest Services Desk, advance reservations required. TGI Friday's Restaurant on-property serving Breakfast Buffet, Lunch and Dinner, Bar offers Happy Hour daily. TGI Friday's also serving room service. Banquet/Meeting facilities feature 12,000 sq. ft. of flexible function space including 6,500 square foot ballroom and 8 break out rooms. Our experienced team will make your stay or event with us special. ... more   less 

Additional Information about Holiday Inn & Suites Across from Universal Orlando

Address: 5905 Kirkman Road, Orlando, FL 32819-7925
Region: United States > Florida > Central Florida > Orlando
Price Range: $152 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn & Suites Across from Universal Orlando 3*
Number of rooms: 256
Reservation Options:
TripAdvisor is proud to partner with IHG, Evoline ltd and Booking.com so you can book your Holiday Inn & Suites Across from Universal Orlando reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn & Suites Main Gate To Universal Orlando Hotel Orlando
Holiday Inn And Suites Main Gate To Universal Orlando
Holiday Inn Orlando
Holiday Inn & Suites Across From Universal Orlando Florida
Hotel Style:
#147 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn & Suites Across from Universal Orlando staff and other travellers.
161 questions
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Pickering, United Kingdom
9 months ago
Leeds, United Kingdom
9 days ago
Derbyshire, United Kingdom

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Questions? Get answers from Holiday Inn & Suites Across from Universal Orlando staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are staying here book your shuttle to the park well in advance.”
 of 5 bubbles jlyna14, 21 Feb 2017 | Read review
“High floor”
 of 5 bubbles prashantsh1928, 20 Feb 2017 | Read review
“Some rooms face towards Universal which may offer a view of fireworks on appropriate nights.”
 of 5 bubbles freff_atl, 15 Feb 2017 | Read review
“ok for universal ,no microwave , on green trolley line ,”
 of 5 bubbles isabelgW6790JJ, 7 Feb 2017 | Read review
“take advantage of their laundry facility, Business center and game room. Friday's is also connected to the hotel.”
 of 5 bubbles Nickina2, 23 Jan 2017 | Read review
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