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Holiday Inn & Suites Across from Universal Orlando

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1,917 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn & Suites Across from Universal Orlando
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Showing 1,241: English reviews
Foristell, Missouri
Reviewed 27 April 2015

Had a 2 bdrm 2bth suite and was very happy. Price was good. Location to Universal was excellent. Convenient times for shuttle. Could not have asked for more. Breakfast was offered at 10.00 which we did not participate in so I am note sure how it was. Hotel was attached to a TGIFridays.

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Helpful?
1Thank Ann F
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Thank you for posting such great review of the Fresh, Fun, and Affordable Holiday Inn & Suites Across from Universal Orlando®. We are thrilled to learn your time with us was splendid. We hope to welcome you back again very soon.

Nashville, Indiana
Reviewed 27 April 2015

Very nice hotel and a very nice staff but the bathroom in the room we stayed in had no towel racks. Had to throw everything on the floor for five nights. Television channel selections are horrible. Parking is usually a long way away since a restaurant is attached to it.

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1Thank tom g
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

We appreciate your comments and will use them to help our team continually provide an excellent experience for our guests

Nashville, Tennessee
Reviewed 27 April 2015 via mobile

This hotel was awesome. Let us check in early so we could start our vacation early. Everyone was so helpful and friendly. Clean rooms and nice pool area. Shuttles to universal was easy. TGI Fridays was accessible without leaving the hotel and available as room service.

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Helpful?
1Thank Blonditn1
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Thanks for writing the great feedback from your recent stay. We are delighted to hear that you had an amazing time. Please visit us again next time your travels take you to the Orlando area.

Corrales, New Mexico
Reviewed 27 April 2015

I stayed here as a business trip and training. Staff was very helpful and I did not experience rudeness recently cited. My room was well worth the charge and very clean. The hotel offers all kinds of discounts for Orlando attractions. If you're not a couch potato, walk across the boulevard into Universal Studios. It's a beautiful walk and so...

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Helpful?
2Thank carylanddon
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

We are delighted that you had a great stay with us at the Fresh, Fun, and Affordable Holiday Inn & Suites Across from Universal Orlando®. We look forward to having you stay with us again next time you are in the Orlando area.

Rotherham, United Kingdom
Reviewed 25 April 2015

I was sceptical about this hotel when reading the reviews on trip adviser from recent peoples stays. I can confirm that the hotel staff are exceptional and could not help us enough due to the tour operator messing up our booking. They took over and made sure what started off to be a mess, ended up being a holiday of...

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Helpful?
4Thank Jason W
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

We appreciate the opportunity to serve you during your family holiday to Florida. We are happy to hear you had a great time. We look forward to seeing you again next time you travel into the Orlando area.

Orlando, Florida
Reviewed 23 April 2015

So where to begin...... Let's start with the rude and unhelpful front desk. Despite the placards in the room that states if you need anything, just ask, that so simply not the case at all. Especially if that lone request is simply for a bottle of water! I had to basically threaten to call a manager just to get a...

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Helpful?
1Thank Mr R
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Thank you for your feedback. We are so sorry to read that you didn't enjoy your stay with us. We are disappointed with ourselves to read about such an experience. We are as committed as ever to bringing the high service standards that Holiday Inn is known for across the globe. Please accept our apology, and please consider an invite...

South Carolina
Reviewed 21 April 2015

We made reservations for March back in January. My husband, myself, 2 children and 2 grandparents booked the 2 bedroom suite. The main reason we booked there was right across the street from Universal and my in-laws could come and go as they wanted to. We booked the wuite because we stay in their timeshare often and have had no...

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Helpful?
6Thank Mary S
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

... Please accept our apology for the disappointment you experienced. We are nearing completion of property refresh effort. During our refresh efforts, we did send some reservations to our partner hotels. I would like to speak with you further regarding this matter. Please contact me directly at the Hotel at your convenience. David A Hall

London, England, United Kingdom
Reviewed 21 April 2015 via mobile

We stayed here for 4 nights in July 2014, the room was booked through Expedia. Reception staff were very helpful and able to answer all of our enquiries. The room was very big, we had booked for a couple and had two double beds and a sofa area and small kitchen. The breakfast in the morning was out of this...

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Helpful?
2Thank John D
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Thank you for sharing such a wonderful review. We look forward to seeing you again soon next time your travels take you to the Orlando area.

Nuevo Laredo, Mexico
Reviewed 17 April 2015

I had been to Disney parks and Universal studios before , and I remember the only downside of that trip was the manners of the employees at the hotel I stayed in that time. It didnt feel like one was at a Disney neighbor hotel, and so I didnt expect much better from the Holiday Inn suites staff. I was...

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Helpful?
1Thank Laura Cecilia G
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Thank you for your kind words! We’re pleased to hear you enjoyed your stay with us at the Fresh, Fun, and Affordable Holiday Inn & Suites Across from Universal Orlando®, and we look forward to welcoming you back on your next visit to our area.

Nashville, Tennessee
Reviewed 16 April 2015

I don't think I have ever run across a front desk more accommodating! No matter which employee, what time or what I needed at that moment, they were always courteous and more than willing to help. Kanika (my favorite) was very open and friendly, Karen also was willing to do whatever was needed, over and above. I don't remember the...

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Helpful?
2Thank clbl999
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

We are truly pleased you have enjoyed your stay with us. Thank you for such a wonderful review. We are very proud of our Front Desk Guest Specialists, each have a true passion to deliver that positive memorable stay experience that we are known for. We look forward to welcoming you back on your next visit to our area.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
The Holiday Inn & Suites across from Universal Orlando is located in the heart of Central Florida's exciting attractions, convention and shopping area. Visit our recently renovated hotel just across the street from the Universal Orlando Resort. Our property features a variety of room types to fit any traveler's needs from Deluxe Guest Rooms with two double beds or a king size bed, and spacious One or Two-Bedroom Suites with nicely equipped kitchenette including microwave and refrigerator. Must be at least 21 to stay. Fabulous amenities to enhance your visit to Orlando such as Game Room, Gift Shop, Guest Laundry Facilities and Valet Service, Fitness Center, Business Center, Outdoor Heated Pool and Kids Splash Zone and the Destination Universal Guest Services Desk with discount attraction tickets to Universal Studios, Islands of Adventure, Sea World and Wet n' Wild. Complimentary Limited Scheduled transportation to Universal Orlando, Sea World and Wet n' Wild. Shuttle transportation schedule subject to change seasonally, service provided through the Destination Universal Guest Services Desk, advance reservations required. TGI Friday's Restaurant on-property serving Breakfast Buffet, Lunch and Dinner, Bar offers Happy Hour daily. TGI Friday's also serving room service. Banquet/Meeting facilities feature 12,000 sq. ft. of flexible function space including 6,500 square foot ballroom and 8 break out rooms. Our experienced team will make your stay or event with us special. ... more   less 

Additional Information about Holiday Inn & Suites Across from Universal Orlando

Address: 5905 Kirkman Road, Orlando, FL 32819-7925
Region: United States > Florida > Central Florida > Orlando
Price Range: $152 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn & Suites Across from Universal Orlando 3*
Number of rooms: 256
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com and Evoline ltd so you can book your Holiday Inn & Suites Across from Universal Orlando reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn & Suites Main Gate To Universal Orlando Hotel Orlando
Holiday Inn And Suites Main Gate To Universal Orlando
Holiday Inn Orlando
Holiday Inn & Suites Across From Universal Orlando Florida
Hotel Style:
#147 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn & Suites Across from Universal Orlando staff and other travellers.
161 questions
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Pickering, United Kingdom
9 months ago
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9 days ago
Derbyshire, United Kingdom

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Questions? Get answers from Holiday Inn & Suites Across from Universal Orlando staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are staying here book your shuttle to the park well in advance.”
 of 5 bubbles jlyna14, 21 Feb 2017 | Read review
“High floor”
 of 5 bubbles prashantsh1928, 20 Feb 2017 | Read review
“Some rooms face towards Universal which may offer a view of fireworks on appropriate nights.”
 of 5 bubbles freff_atl, 15 Feb 2017 | Read review
“ok for universal ,no microwave , on green trolley line ,”
 of 5 bubbles isabelgW6790JJ, 7 Feb 2017 | Read review
“take advantage of their laundry facility, Business center and game room. Friday's is also connected to the hotel.”
 of 5 bubbles Nickina2, 23 Jan 2017 | Read review
5 of 5