We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Florida Hotel & Conference Center, BW Premier Collection

Booking.comUS$132*
View Deal
#12 of 335 Hotels in Orlando
Certificate of Excellence
02/04/2017 03/04/2017
1 room 2 adults 0 children
US$251*
US$132*
US$187*
US$251*
US$132*
Compare best prices from top travel sites
and 3 more sites!
Professional photos
The Florida Hotel & Conference Center, BW Premier Collection
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

5,302 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 4,791: English reviews
Start your review of The Florida Hotel & Conference Center, BW Premier Collection
 Click to rate
Reviewed yesterday NEW

The hotel is amazing and conveniently located adjacent to the mall for shopping and dining. The staff was friendly and accommodating to us during our stay. We had a great experience and we look forward to staying again!

 Report
Helpful?
Thank Tamika T
Gainesville, Texas
Reviewed 2 days ago NEW

This hotel offers guests the ability to text hotel staff, which I found to be incredible. I would have rated the hotel a 5, but their key cards are highly sensitive. They kept deactivating,. Granted, I had a group of 5 total (including myself) and after the eighth time of having to exchange a key card we all shared one...

 Report
Helpful?
Thank Clowny_2003
John L, General Manager at The Florida Hotel & Conference Center, BW Premier Collection, responded to this review

Dear Clowny_2003, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and that our new texting service "Kipsu" was well received. I apologize about the issues you experienced with your key cards and we will look into...

Oakland, California
Reviewed 3 days ago NEW

I was on a business trip to Orlando and they put me up at this hotel. At first, I found it odd that a hotel would be connected to a giant shopping mall, but it ended up being quite charming and convenient. All of the staff that I met at the hotel were so kind and courteous, even helping me...

 Report
Helpful?
Thank bea_mcb
John L, General Manager at The Florida Hotel & Conference Center, BW Premier Collection, responded to this review

Dear bea_mcb, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

Los Angeles, California
Reviewed 4 days ago NEW

I stayed here with my daughter for a short weekend trip and I will most definitely be back! Everyone here makes you feel so welcome and comfortable! Such an ease making my reservation over the phone and the front desk girls (Angela and Casey) were so sweet and friendly upon checkin. Rooms are so beautiful and the food was great!...

 Report
Helpful?
Thank caliliving001
John L, General Manager at The Florida Hotel & Conference Center, BW Premier Collection, responded to this review

Dear caliliving001, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

Reviewed 4 days ago NEW

We stayed at this hotel for only 2 nights, but it was a very pleasant experience. The room was spacious and comfortable, and the service was excellent. We thoroughly enjoyed our stay, and appreciated the security measures taken by the hotel.

 Report
Helpful?
Thank Sandra C
John L, General Manager at The Florida Hotel & Conference Center, BW Premier Collection, responded to this review

Dear Sandra C, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

Cartersville, Georgia
Reviewed 1 week ago NEWvia mobile

We really enjoyed our stay here! The hotel is connected to the Florida Mall which is great if you want to grab a quick bite at the food court or if you forgot to pack something on your trip. The room was clean and the staff was very friendly. The only issue that we encountered was when our cards stopped...

 Report
Helpful?
Thank wpuckett
John L, General Manager at The Florida Hotel & Conference Center, BW Premier Collection, responded to this review

Dear wpuckett, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and although you ran into some trouble with your key card it was quilcky fixed by the front desk. We look forward to welcoming you again...

El Paso, Texas
Reviewed 1 week ago

My visit started before I even arrived with an email welcoming me and letting me know they were there for me if I needed anything! The gentleman at the arrival area were polite and the front desk ladies were quick and informative. I received text messages that helped me connect to the WIFI and assured me if I needed any...

 Report
Helpful?
Thank loradiem
John L, General Manager at The Florida Hotel & Conference Center, BW Premier Collection, responded to this review

Dear loradiem, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

YELLOWKNIFE
Reviewed 1 week ago

good amenities, really clean, comfortable bed, good shower,close to mall, attentive front desk staff and friendly. Great for quick overnight stay. Pool was lovely. Only drawback was the really weak hairdryer, and also we had booked a cab a few hours in advance with the bellman which wasn't there when we needed it. It was a time sensitive issue for...

 Report
Helpful?
Thank Janet W
John L, General Manager at The Florida Hotel & Conference Center, BW Premier Collection, responded to this review

Dear Janet w, Thank you for taking the time to post a review following your recent stay at our hotel. I am glad you found our staff friendly, the hotel amenities good, and our connection to the largest indoor shopping mall in Central Florida convenient for your stay. I am however sorry to hear about the service shortfall you experienced...

Reviewed 1 week ago via mobile

Everything about our stay was exceptional. I will stay here everytime I come to orlando. Angie at the front desk was fantastic. The room was very clean and the lobby was beautiful. The pool was lovely, the only down side was the hot tub was a little too hot, which just took a few more seconds to get acclimated too.

 Report
Helpful?
Thank balzer256
John L, General Manager at The Florida Hotel & Conference Center, BW Premier Collection, responded to this review

Dear balzer256, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

Cleveland, Ohio
Reviewed 1 week ago

room was clean, bed was comfortable, service was good and associates were pleasant and accommodating. Very convenient being attached to a great mall also and near plenty of places to eat. Hotel has bar and Starbucks on the main floor which is also very convenient. Food at the bar was good!

 Report
Helpful?
Thank rlp0927
John L, General Manager at The Florida Hotel & Conference Center, BW Premier Collection, responded to this review

Dear rip0927, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

664 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (445)
Viewed
Room/Suite (58)
Viewed
Hotel & Grounds (140)
Viewed
Bathroom (29)
Viewed
Pool/Beach Area (20)
Viewed
Business Centre/Function Rooms (12)
Viewed
View from Room (26)
Viewed
Family/Play Areas (2)
Viewed
Dining (9)
Viewed
0:48
Videos (2)
Viewed
Other (147)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (154)
Viewed
Amenities (29)
Viewed
Pool (12)
Viewed
Dining (28)
Viewed
Standard Room (44)
Viewed
The Hotel (41)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (65)
Viewed
Pool/Beach Area (7)
Viewed
Business Centre/Function Rooms (12)
Viewed
Hotel & Grounds (10)
Viewed
Room/Suite (4)
Viewed
Other (32)
02/04/2017 03/04/2017
Hotels you might also like...
Travellers also viewed these Orlando hotels
The Point Orlando Resort
#25 of 335 in Orlando
4,419 reviews
Floridays Resort Orlando
#18 of 335 in Orlando
7,625 reviews
Villas of Grand Cypress
#1 of 335 in Orlando
1,364 reviews
Show Prices
Show Prices
Show Prices
Florida Center
Universal's Cabana Bay Beach Resort
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Pool
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located at The Florida Mall, the Florida Hotel and Conference Center offers amenities not available at most hotels including a Starbucks in our lobby and direct mall access. Located just minutes from the Orlando International Airport, the Orange County Convention Center, and Walt Disney World Resort, we are at the center of everything there is to do in Orlando. ... more   less 

Additional Information about The Florida Hotel & Conference Center, BW Premier Collection

Address: 1500 Sand Lake Road, Orlando, FL 32809-7081 (Formerly The Florida Hotel and Conference Center)
Region: United States > Florida > Central Florida > Orlando
Price Range: $172 - $358 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Florida Hotel & Conference Center, BW Premier Collection 3.5*
Number of rooms: 510
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Priceline, Booking.com, Best Western and Hotels.com so you can book your The Florida Hotel & Conference Center, BW Premier Collection reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Florida Hotel Orlando
Florida Hotel Orlando
Florida Mall Hotel Orlando
The Florida Hotel & Conference Center, BW Premier Collection Orlando
Hotel Style:
#1 Business Hotel in Orlando
#3 Spa Hotel in Orlando
#8 Family Hotel in Orlando
#22 Romantic Hotel in Orlando
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Florida Hotel & Conference Center, BW Premier Collection staff and other travellers.
64 questions
Ask a question

See all questions (64)

Questions? Get answers from The Florida Hotel & Conference Center, BW Premier Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We booked online using hotel search websites and got a wonderful deal on the room rates.”
 of 5 bubbles E8255WJsandrac, 20 Mar 2017 | Read review
“get a room that faces the beautiful pool area!”
 of 5 bubbles loradiem, 15 Mar 2017 | Read review
“All seem to be great.”
 of 5 bubbles GenotheViking, 10 Mar 2017 | Read review
“No real view from any angle; this is attached to the Florida mall, but all the rooms have great window exposure, lots of light.”
 of 5 bubbles PowerTrader, 9 Mar 2017 | Read review
“attached to the mall very nice addition”
 of 5 bubbles tperna1491, 8 Mar 2017 | Read review
5 of 5
Booking.com
US$132* /night
View Deal
Expedia.comUS$187
TripAdvisorUS$132
HotelQuicklyUS$251
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates