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DoubleTree by Hilton Hotel at the Entrance to Universal Orlando

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5780 Major Blvd., Orlando, FL 32819-7904
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (559)
360
Panoramas (15)
Room & Suite (264)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
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Updated 28/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from DoubleTree by Hilton Hotel at the Entrance to Universal Orlando
Updated 28/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#162 of 389 hotels in Orlando
Location
Cleanliness
Service
Value
Travellers' Choice
Renovated in 2017, our DoubleTree by Hilton, a Universal Orlando partner hotel, offers modern guest rooms and comforting amenities. Enjoy our signature chocolate chip cookie, and know that this welcoming gift is only a taste of the warm, personal service you will experience at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando.
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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Free shuttle or taxi services
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Paid wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Vending machine
Airport transportation
Car hire
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Refrigerator
Flatscreen TV
On-demand films
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
1830Reviews230Q+A100Room tips
Traveller rating
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Popular mentions
nmcnei759613 wrote a review Today
Hollywood, Florida1 contribution
Need cleaning in the bathroom and hallways needing cleaning due to a bad smell when you get off elevators. We stayed on the 9th floor. As soon as the doors open you smell mildew dirty wet carpet. Not ok.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: July 2021
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Nelson P wrote a review Jun 2021
Twinsburg, Ohio158 contributions37 helpful votes
Hotel's Favourite
I'm not sure why this hotel receives bad reviews. The staff couldn't have been friendlier or more helpful, the room was clean and comfortable, and the location was amazing if Universal is your primary destination. Take it for what it is - There's a fee for parking, and food is a little pricey, but the lack of resort fee is a nice bonus. To add to the discussion about walking to the parks - It's a very easy walk; about 15-20 minutes (Depending on how fast you walk) over a roadway bridge and on sidewalks to the rideshare pickup area. We walked there in the afternoon and back around midnight. Most of it was well-lit, and I didn't feel unsafe at any point. The way I looed at it, by the time I drove over, and walked from the cheap parking, I was looking at 20 -25 minutes, anyway... No real point in driving. The free hotel shuttle is probably nice, but you need to reserve a space the day before (So we missed our chance). The only miss at the hotel was the digital key - It never worked for us. Not one time (including the parking lot). I've used it dozens of times at plenty of other properties. It was uniquely inoperable here. I repeatedly received a "Try again" and then "Failed" notice in my ap. Not a deal-breaker, but I wouldn't plan on using it without a key backup. Don't skip the front desk when arriving for the first time!
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Date of stay: June 2021
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1 Helpful vote
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Response from Marketing Sales, Sales at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando
Responded 8 Jun 2021
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We truly appreciate your kind words about our staff and I'm glad that you found our location convenient. We look forward to welcoming you back in the near future!
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discgolfplayer wrote a review Today
Irmo, South Carolina1 contribution
4 days and 3 nights. They never once came by the room to pick up old towels or bring new ones or get trash or anything. Had to call and ask for new towels, but at the end we had days worth of wet towels piled up in the bathroom. Other guests were piling up their old wet towels in the hallway. Not cool. Carpet was very old and stained and I’m not sure was thoroughly vacuumed. Several other little things also. We always stay at Hilton’s but this was the worst experience, unfortunately.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: July 2021
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bellamber19 wrote a review Yesterday
1 contribution
Amenities and service were great. But that just about it. Bed spreads stained horribly, sink in bathroom didn’t and not stocked properly with rags towels etc. room phone didn’t work to even call the front desk.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: June 2021
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joeydante wrote a review 25 Jul
New York City, New York95 contributions69 helpful votes
Stayed at this location for one night after visiting universal studios, front desk employee was clean and professional,thanked us for being Loyal Diamond members, we were promptly given our complementary water and fresh baked cookies, and Diamond members resort comp . he explained the resort’s amenities fully . We decided to Eat on site since we we’re extremely tired from 8 miles of walking in universal. We decided to eat at the American Grill on the first floor , the waitress was very attentive and friendly, Typical Hotel Food. Next door was an ice cream shop, ice cream was fresh and normal pricing. The room was beautiful with a nice view of the pool and pond . The only thing I didn’t like to see inside the ground floor with my children around we’re the male and female Guests walking around half naked at the inside bar and restaurant, men had no shirts on and females had no shirts on exposing their bikini tops (chest) and bottoms ( some exposed with G’s) not a good look for the hotel . I’ll definitely return while in the area .
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Date of stay: July 2021Trip type: Travelled with family
1 Helpful vote
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PRICE RANGE
US$93 - US$228 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree by hilton at the entrance to universal orlando hotel orlando, doubletree orlando, orlando doubletree, doubletree universal
LOCATION
United StatesFloridaCentral FloridaOrlandoFlorida Center
NUMBER OF ROOMS
742
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Frequently Asked Questions about DoubleTree by Hilton Hotel at the Entrance to Universal Orlando
Which popular attractions are close to DoubleTree by Hilton Hotel at the Entrance to Universal Orlando?
Nearby attractions include Universal Studios Florida (1.1 km), Hollywood Drive-in Golf (0.9 km), and Hard Rock Live (1.1 km).
What are some of the property amenities at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel at the Entrance to Universal Orlando?
Conveniently located restaurants include Border Grill Fresh-Mex, Haagen Dazs Ice Cream, and Cinnabon.
Are there opportunities to exercise at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando?
Yes, guests have access to a pool and a fitness centre during their stay.
Does DoubleTree by Hilton Hotel at the Entrance to Universal Orlando have an airport shuttle?
Yes, DoubleTree by Hilton Hotel at the Entrance to Universal Orlando offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Hotel at the Entrance to Universal Orlando offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando?
The staff speaks multiple languages, including English and Spanish.