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Doubletree By Hilton at the Entrance to Universal Orlando

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Doubletree By Hilton at the Entrance to Universal Orlando
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4,231 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree By Hilton at the Entrance to Universal Orlando
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Showing 3,565: English reviews
Florida
Reviewed 15 November 2015

Average hotel with great location. Bathrooms in conference area clean; seemed dated in some areas of hotel; parking was expensive and difficult (automated machine not working when exiting and trying to pay -- didn't give change).

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Thank OurFamilyof3inFL
Louis E, Guest Relations Manager at Doubletree By Hilton at the Entrance to Universal Orlando, responded to this review

Dear OurFamilyof3inFL, Thank you for attending a conference with us. I am so sorry that you had challenges with our parking system., I have alerted our valet company to ensure the gates are working and have the correct change. I truly appreciate you letting us know so we could correct it. best regards, Louis

Belmar, New Jersey, Usa
Reviewed 15 November 2015

We totally enjoyed our stay at the hotel especially the spa and pool. Spa was great after a full day at Universal - very relaxing Conveinent to good local resturants. Room was cleaned and made up every day. Shuttle bus to Universal Studio was good but lacked afternoon service but cab was available at reasonable cost. Off season rates very...

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Thank John F
Louis E, Guest Relations Manager at Doubletree By Hilton at the Entrance to Universal Orlando, responded to this review

Dear John F, I am so happy that you had a great vacation with us. I'm glad you were able to enjoy our spa and pool area. It is always relaxing after a long day in the parks. We truly appreciate your comments and hope to see you again soon. best regards, Louis

West Bromwich, United Kingdom
Reviewed 15 November 2015

We stayed here for Halloween horror nights for 4 days. The rooms are spacious and the pool area is always kept clean . The hot tub is to die for. We didn't eat here as the breakfast of $18.99 is very pricy considering International Drive is a short bus ride away, we walked to the iHop which took 5 minutes...

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1Thank Marita A
Louis E, Guest Relations Manager at Doubletree By Hilton at the Entrance to Universal Orlando, responded to this review

Dear Marita A, Thank you so much for sharing these comments with us. The hotel does offer packages that include parking with the rate. I hope that you will look at these packages the next time you visit Orlando. I am glad you enjoyed our pool and spa area. Thank you so much for choosing our hotel, We hope to...

St Helens, United Kingdom
Reviewed 15 November 2015

This hotel is perfectly situated for a visit to Universal Studios, Universal Islands of Adventure and City Walk. It's an easy 10 minute walk. There is also an alternative of a regular free shuttle bus and you can convert to other destinations from City Walk (e.g. Sea World and Aquatica). There is an I-Trolley stop next to the hotel as...

Review collected in partnership with DoubleTree by Hilton
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Thank Tracy B
Louis E, Guest Relations Manager at Doubletree By Hilton at the Entrance to Universal Orlando, responded to this review

Dear Tracy B, Thank you so much for staying with us and for sharing this review. I am so glad that you enjoyed your stay with us. We all hope to see you again the next time you are in Orlando. best regards, Louis

Tallahassee, Florida
Reviewed 15 November 2015

Review collected in partnership with Amoma.com
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Thank richardlE9258IS
Louis E, Guest Relations Manager at Doubletree By Hilton at the Entrance to Universal Orlando, responded to this review

Covington, Kentucky
Reviewed 13 November 2015 via mobile

Our stay was relatively low key. The staff was attentive and friendly though we had to flag down the bartender at the onsite restaurant to receive service. The resort itself is showing signs of age. Nothing terrible, just looking tired. The pool was nice, but nothing special. It did fall below the standards I have for Doubletree properties. Just wasn't...

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2Thank Nicholas C
Louis E, Guest Relations Manager at Doubletree By Hilton at the Entrance to Universal Orlando, responded to this review

Dear Nicholas C, Thank you so much for sharing this review with us. We truly appreciate you staying at our Doubletree. We are in the planning stages of a large renovation that will take place in 2016. We are so glad you enjoyed our location and hope to see you back with us to share our new hotel. best regards,...

Ocala, United States
Reviewed 13 November 2015

This hotel is in definite need of a face lift. The carpets are threadbare and worn, the baths had mold issues and the rooms had a musty smell. Wireless connection was extremely slow. And while they advertise free shuttle to Universal & other resorts, it is very limited - going out in the am but not returning until 4:40 pm....

Review collected in partnership with DoubleTree by Hilton
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Thank Jacqueline D
Louis E, Guest Relations Manager at Doubletree By Hilton at the Entrance to Universal Orlando, responded to this review

Dear Jacqueline D, I am so sorry for your disappointing stay. there is no reason to have received a room with bad carpet and issues with the bathroom. I am very excited to tell you we are planning a renovation in 2016 that will completely update our hotel. We hope that you will come back to experience this with us....

Flagler Beach, United States
Reviewed 13 November 2015

I enjoyed my stay at the DoubleTree across from Universal Studios. The warm cookies were a nice touch and I loved Starbucks on premises. The room was clean, staff was helpful and the amenities were above average. I would stay here again.

Review collected in partnership with DoubleTree by Hilton
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Thank Brenda L
Louis E, Guest Relations Manager at Doubletree By Hilton at the Entrance to Universal Orlando, responded to this review

Dear Brenda L, Thank you so much for staying with us and for sharing this review. I am so glad you enjoyed your stay. please come back and see us again soon, we will have the cookies waiting for you. best regards, Louis

Reviewed 13 November 2015 via mobile

Right across from Universal Studios. The room was big, clean and beds were very comfy. They gave us cookies upon our arrival and everyone was super friendly. I loved the fact that there are several places to eat at the hotel. We stayed by the pool for hours enjoying the weather. I will definitely come back here when I can.

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2Thank Vanessa C
Louis E, Guest Relations Manager at Doubletree By Hilton at the Entrance to Universal Orlando, responded to this review

Dear Vanessa C, I'm so glad that you enjoyed your stay with us. We truly appreciate your wonderful review. Please come back and see us again very soon, we will have the warm cookies waiting. best regards, Louis

Reviewed 12 November 2015

Couple of things to note before reading this. I am a Hilton Honors(Diamond) member and a Hilton Select member. So I am a Hilton fan. But call them like i see them. We checked into this hotel on 11/11/15. I had two free nights through Hilton Select and this was the only Hotel in Orlando that I could use them...

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1Thank Jrosenberg111
Louis E, Guest Relations Manager at Doubletree By Hilton at the Entrance to Universal Orlando, responded to this review

Dear Jrosenberg111, Thank you so much for taking the time to share these comments with us. I would like to sincerely apologize that your stay did not exceed your expectations. I can certainly understand by the experiences that you described why it wasn't. We are planning a total renovation of the property for the summer of 2016 and are very...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Doubletree By Hilton at the Entrance to Universal Orlando

Address: 5780 Major Boulevard, Orlando, FL 32819-7904
Region: United States > Florida > Central Florida > Orlando > Florida Center
Price Range: $125 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree By Hilton at the Entrance to Universal Orlando 3.5*
Number of rooms: 742
Reservation Options:
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Also Known As:
Doubletree By Hilton At The Entrance To Universal Orlando Hotel Orlando
Doubletree Orlando
Orlando Doubletree
Doubletree Universal
Doubletree By Hilton At The Entrance To Universal Orlando Florida
Hotel Style:
#136 Romantic Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree By Hilton at the Entrance to Universal Orlando staff and other travellers.
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Questions? Get answers from Doubletree By Hilton at the Entrance to Universal Orlando staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on a higher floor in the north tower”
 of 5 bubbles NoleGal513, 22 Mar 2017 | Read review
“Don't get sticker shocked and know the self/valet parking policies and pricing up front!”
 of 5 bubbles daviddL7645CS, 20 Mar 2017 | Read review
“Hilton Honour rooms are quite spacious but request a room that is away from the noise of the elevator and the ice machines”
 of 5 bubbles VisualiseTheWorld, 13 Mar 2017 | Read review
“You can request a room with a view of Universal Orlando.”
 of 5 bubbles Cheryl44641, 8 Mar 2017 | Read review
“Perfect Location”
 of 5 bubbles julie1774, 26 Feb 2017 | Read review
5 of 5