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Loews Portofino Bay Hotel at Universal Orlando

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#76 of 334 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
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Loews Portofino Bay Hotel at Universal Orlando
Loews Portofino Bay Hotel at Universal Orlando
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3,311 Reviews from our TripAdvisor Community

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Showing 3,059: English reviews
Start your review of Loews Portofino Bay Hotel at Universal Orlando
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Reviewed yesterday NEW

Great Hotel, with the Universal Studios express pass and early admission, fast and frequent boat transport to/from the park, Portofino is great. Nice rooms for 2 adults/2 kids, nice beach pool, good restaurants. Not an inexpensive hotel but with the express pass and early admission benefit (no waiting in lines the entire weekend of jam packed rides and shows) it's...

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Thank ARNIEGK
Center Moriches NY
Reviewed yesterday NEW

we stayed for 4 nights, pool area very nice, service was exceptional . love the shuttle that takes you to the parks you can also walk along the beautiful path also. room service was excellent and we used it every day. I would recommended this highly

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Thank Maria M
Reviewed 2 days ago NEW

Aundrea at the Front desk was wonderful. We stayed at the Hard Rock a few weeks ago and it was terrible. We wanted to give Universal Resorts one more chance and Portofino delivered. We had Club Level and were upgraded to the Minions Suite. Our kids loved it! Club was great, had nice offerings and was a large area to...

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Thank Lexxy2000
Reviewed 2 days ago NEWvia mobile

Excellent property, beautifully maintained. Very friendly and accommodating staff. Clean rooms. Lots of small shops with high quality fare. Gelato shop - amazing!! Nice waterfront- peaceful place to have coffee in morning. Starbucks on property. ❤️ Town cars will take you anywhere for 25$ and to airport for 40$ 4 restaurants with very good food. Room service always on time....

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Thank BJWeave
Providence, Rhode Island
Reviewed 2 days ago NEW

This was only our second visit to Universal and our first time staying on the property. We choose Portofino Bay without ever having been there or being familiar with the the logistics of getting around, except for what we read on various reviews. We were worried about long lines and waits for transportation to and from the parks. No concerns...

Review collected in partnership with Loews Hotels and Resorts
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Thank gjr2007
Reviewed 2 days ago NEWvia mobile

My family and I spent 1 night at Portofino Bay as we wanted to go to the Universal Studio Parks and take advantage of the Fast Pass perk by staying at an onsite hotel . We have stayed at the Royal Pacific hotel in the past , and wanted to try another onsite hotel . We expected this to be...

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1Thank Edb32
Canton, Ohio
Reviewed 3 days ago NEW

This was our first time at Loews Portofino Bay Hotel and Universal Orlando. We arrived early in the day, self-parked at the hotel and checked in. Frontline staff were very welcoming and professional. After a brief conversation at check-in, we were given a complimentary upgrade to the amazing Presidential Suite. This experience was totally unexpected, and created a memorable stay...

Review collected in partnership with Loews Hotels and Resorts
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1Thank Barbara A
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

WOW! Thank you for sharing your wonderful comments. Our team members strive to provide great service to all of our guests, and its experiences like yours that confirm we are delivering on our promise. We hope you will choose to stay with us again soon. Until then, ciao!

Baltimore
Reviewed 4 days ago NEW

Awesome trip to Universal Orlando!!! We will come back here when you open the 3rd park ( water park). The text service at the hotel was great and the staff were very responsive. The CityWalk was clean with a lot of restaurant option. Don't miss Cowfish, the food was excellent.

Review collected in partnership with Loews Hotels and Resorts
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1Thank mehranm387
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your comments. We are glad you enjoyed your visit and location. We hope we have the opportunity to welcome you back soon.

London, United Kingdom
Reviewed 4 days ago NEWvia mobile

Huge rooms, friendly staff and great location are the three most prominent thoughts when thinking of this hotel. Was here for business, but I felt like joining everyone else on vacation - the weather helps too! The only thing I wish was that The Thirsty Fish closed a little later.

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Thank Greg T
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your review. We’re glad that you enjoyed your stay with us! Though you were here for business, we hope that you have the opportunity to visit us again soon and enjoy the many amenities we have to offer. Until then, Ciao!

Reviewed 5 days ago NEWvia mobile

Went here for my birthday weekend. It was beautiful and more laid back than the other on site resorts. There are a few restaurants to choose from, a great gelato shop, souvenir shop and a Starbucks. Everything we ate here was excellent, including my free birthday canoli! It is a nice place to stay with the family. I would have...

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Helpful?
Thank Bill N
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you so much for your feedback. We are so glad you enjoyed your stay with us! Our team is dedicated to providing exceptional service to every guest and we are thrilled that you felt right at home here. We would like to talk with you about your upcoming stay. Please contact us at: portofinocustomerservice@loewshotels.com so that we may schedule...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Enjoy a luxurious escape inspired by the famed seaside village of Portofino, Italy. Perfectly appointed rooms and suites, gorgeous vistas and incredible cuisine welcome you to celebrate la dolce vita-the sweet life. Located on-site at Universal Orlando Resort, Loews Portofino Bay Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 

Additional Information about Loews Portofino Bay Hotel at Universal Orlando

Address: 5601 Universal Blvd., Orlando, FL 32819-7880
Region: United States > Florida > Central Florida > Orlando
Price Range: $410 - $835 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Loews Portofino Bay Hotel at Universal Orlando 4*
Number of rooms: 750
Reservation Options:
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Also Known As:
Loews Portofino Bay Resort
Portofino Orlando
Portofino Bay Hotel Orlando
Loews Portofino Bay Hotel At Universal Orlando Florida
Hotel Style:
#15 Top resorts Hotel in Orlando
#16 Spa Hotel in Orlando
#17 Green Hotel in Orlando
#29 Luxury Hotel in Orlando
#45 Business Hotel in Orlando
#54 Romantic Hotel in Orlando
#80 Family Hotel in Orlando
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Here's what travellers have asked, with answers from Loews Portofino Bay Hotel at Universal Orlando staff and other travellers.
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Questions? Get answers from Loews Portofino Bay Hotel at Universal Orlando staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The garden view rooms of the beach pool are great to keep an eye on kids, the bay views are nice too.”
 of 5 bubbles ARNIEGK, 24 Feb 2017 | Read review
“Harbour View 3rd Floor”
 of 5 bubbles Lexxy2000, 23 Feb 2017 | Read review
“Great location”
 of 5 bubbles Rachiepp, 19 Feb 2017 | Read review
“If you don't get the room you want when you check in, ask and they may be able to accomodate you.”
 of 5 bubbles Zedgar, 17 Feb 2017 | Read review
“Go for a balcony room”
 of 5 bubbles Lifeboatwill, 12 Feb 2017 | Read review
5 of 5