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Loews Portofino Bay Hotel at Universal Orlando

Booking.comUS$404*
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#74 of 336 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Loews Portofino Bay Hotel at Universal Orlando
Loews Portofino Bay Hotel at Universal Orlando
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3,572 Reviews from our TripAdvisor Community

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Showing 3,297: English reviews
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Palm Beach Gardens, Florida
Reviewed yesterday NEWvia mobile

This is our second time staying here and this time was even better than the first. From the valet at check in to check out was perfect. Rooms size is huge, super clean and the staff could not have been nicer. The layouts and views are so amazing. Universal has set the bar high on this one, our new favorite!...

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Helpful?
Thank John D
Lake Placid, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

My daughter and family and I had the privilege to stay two nights last week in adjoining rooms with a patio in your Villa Guest rooms. From the moment we arrived, we were in awe with the beauty and scenery at this beautiful hotel. We were greeted warmly with the valet attendant and the check in process was flawless. Erinn...

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Helpful?
3Thank Peggy S
About Hotel's Favourite Review
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

WOW, thank you so much for such amazing feedback. Our team members strive to provide excellent service and we are pleased to hear your family felt right at home here. We are thrilled to hear you enjoyed the many benefits from staying on-site with Universal and that your granddaughters had a memorable birthday! We look forward to welcoming you back...

Reviewed 2 days ago NEWvia mobile

We just stayed from May 23-27. Really enjoyed the hotel. Only slight problem was we were lost after we checked into the hotel. Eventually found our room. Large hotel with different wings that don't connect. Room was clean and comfortable. Daughter really enjoyed pool. Water shuttle to parks worked well! Best perk was Unlimited Express pass that was included with...

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Helpful?
1Thank Nathan W
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

WOW, thank you so much for such amazing feedback. We are thrilled to hear you enjoyed your stay. We look forward to welcoming you back soon. Until then, Ciao!

Mississauga, Ontario, Canada
Reviewed 2 days ago NEW

I have stayed at every Loews property at Universal Orlando this year. Portofino was spectacular. We stayed at Portofino for the Easter Weekend and our Anniversary,. The room rate was reasonable for this time of year and for the size and gorgeous view we had. Diana at check in was great, she was friendly and efficient. She found out it...

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Helpful?
Thank Caryn D
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your kind comments about our hotel and our team members. It is feedback such as yours that helps inspire the team to excellence. We will be sure to share your comments with them and we look forward to your return visit!

Reviewed 2 days ago NEWvia mobile

I have stayed at this hotel every year for the last 16 years. The grounds are beautiful. A taste of Italy in central Florida. My stay on May 25 was the worst without a doubt. I arrived at the hotel around 1:30 (check in is at 4 pm) I requested a certain view and was told my room wasn't ready...

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Helpful?
2Thank Rita M
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

We would like to talk with you about your recent stay. Please contact us at: portofinocustomerservice@loewshotels.com so that we may schedule a call at your convenience.

Akersberga, Sweden
Reviewed 2 days ago NEWvia mobile

We stayed for four nights during a conference, nice hotel with several restaurants and two pool areas. Perfectly situated for families visiting Orlando. We tried one of the restaurants and did some shopping in the local Universal store.

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Helpful?
Thank Ted N
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your comments. We are glad you enjoyed your visit and location. We hope we have the opportunity to welcome you back soon.

Milwaukee, Wisconsin
Reviewed 3 days ago NEW

We arrived at the Portofino Bay Hotel at Universal late Sunday night 5/21/17 and stayed until Thursday 5/25/17. The hotel has 3 wings East, West and Villa. We stayed in the Villa and we were told we were 'upgraded' to a larger room from our original reservation. Problem with arriving late is there is no activity and nobody around for...

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Helpful?
2Thank likestotravelbavaria
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you so much for your kind comments. We are thrilled to hear that you enjoyed our little piece of Italy. Musica Della Notte, our nightly music performance, is a delightful way to end an adventurous day at the Universal Orlando theme parks. We are glad that you enjoyed living ‘la dolce vita’ - the sweet life. We hope to...

Johnson City, Tennessee
Reviewed 3 days ago NEWvia mobile

Staying here with our grandson. Accommodations and staff are all nice! The rooms are spacious and everyone from the valet to the front desk staff, and housekeeping are great! Club level provides an extra layer of food several times a day! Well worth it!

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Helpful?
1Thank marsha d
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for taking the time to review us! The Portofino Club is a wonderful way to enjoy added benefits and refreshments during your stay. Our friendly team members are dedicated to making sure you have a relaxing and memorable experience. We are glad that you enjoyed the offerings across our resort and hope that you can come back to...

Miami Beach, Florida
Reviewed 3 days ago NEW

the hotel is well designed, the room are spacious and comfortable. My only regret is that the windows are blocked which is often a great frustration specially with the perfect floridian weather. the designers managed to recreate the atmosphere of the wonderful italian old port, It is really very well done and the great advantage is the access. In the...

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Helpful?
1Thank 90percentpure
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your amazing comments. We are happy to hear you enjoyed the beauty of our re-creation of the famed Mediterranean seaside resort village of Portofino, Italy. Like so many, you took full advantage of the many amenities the hotel offers like the complimentary water taxi to the Universal Orlando theme parks and City Walk. The Early Park Admission...

Westport, MA
Reviewed 4 days ago NEWvia mobile

Just left this hotel a couple of hours ago. Spent 5 nights. Staff was friendly. Room ( 1520 ) was clean and comfortable. Nice big bathroom. Only complaint is that there was a weird howling sound inside the room. I think it was from too much air being pushed into the room and no place for it to go. Did...

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Helpful?
2Thank Dafer55
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your amazing comments. We are happy to hear you enjoyed the beauty of our re-creation of the famed Mediterranean seaside resort village of Portofino, Italy. Like so many, you took full advantage of the many amenities the hotel offers like the complimentary water taxi to the Universal Orlando theme parks and the Express Passes to skip the...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Enjoy a luxurious escape inspired by the famed seaside village of Portofino, Italy. Perfectly appointed rooms and suites, gorgeous vistas and incredible cuisine welcome you to celebrate la dolce vita-the sweet life. Located on-site at Universal Orlando Resort, Loews Portofino Bay Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 

Additional Information about Loews Portofino Bay Hotel at Universal Orlando

Address: 5601 Universal Blvd., Orlando, FL 32819-7880
Region: United States > Florida > Central Florida > Orlando
Price Range: $389 - $747 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Loews Portofino Bay Hotel at Universal Orlando 4*
Number of rooms: 750
Reservation Options:
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Also Known As:
Loews Portofino Bay Resort
Portofino Orlando
Portofino Bay Hotel Orlando
Loews Portofino Bay Hotel At Universal Orlando Florida
Hotel Style:
#16 Spa Hotel in Orlando
#16 Top resorts Hotel in Orlando
#18 Green Hotel in Orlando
#28 Luxury Hotel in Orlando
#45 Business Hotel in Orlando
#54 Romantic Hotel in Orlando
#80 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Loews Portofino Bay Hotel at Universal Orlando staff and other travellers.
157 questions
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Questions? Get answers from Loews Portofino Bay Hotel at Universal Orlando staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Enjoy the lemon cellio they put out in the afternoon by the lobby. Very sweet but good.”
likestotravelbavaria, 26 May 2017 | Read review
“try to be on the water”
90percentpure, 26 May 2017 | Read review
“Go for a deluxe room with a bay view.”
MelKillen, 25 May 2017 | Read review
“While the water view rooms are more pricey, they are worth every penny.”
ADDKET, 20 May 2017 | Read review
“Pay extra for a Bay view room you wont be disappointed”
cagan20, 17 May 2017 | Read review
5 of 5
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US$404* /night
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Prices are for 1 room, 2 adults
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