We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Loews Portofino Bay Hotel at Universal Orlando

Show Prices
#80 of 333 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Loews Portofino Bay Hotel at Universal Orlando
Loews Portofino Bay Hotel at Universal Orlando
Panoramas (19)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,122 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,896: English reviews
Wilmington, North Carolina
Reviewed yesterday NEWvia mobile

My mom and I stayed for 6 nights We upgraded to the plaza view and it was well worth it!! We listened to the evening opera singers, had a great view of the Christmas tree, Waterview and evening fireworks at Universal ! Diana at front desk was so helpful and extremely nice! Wilson from Room service was great as well!!...

 Report
Helpful?
Thank PamB951
Rockledge, Florida
Reviewed yesterday NEWvia mobile

Hotel rooms are luxurious. Shower is super small. Stayed 3 days with business convention and all staff were amazing, food was very good for large buffets at event. Parking at this location is $24/day. In addition to the room rate. Be prepared to walk long distances to pools, restaurants, banquet hall, and rooms. All restaurants on this property serve pricy...

 Report
Helpful?
Thank Heather M
Spring Hill, Tennessee, United States
Reviewed 2 days ago NEW

This was one of the best hotels I've ever stayed at. From the service to the room service, to the room itself, we couldn't have asked for more. The beds were incredibly comfortable, and I'm VERY picky about mattresses. Everything exceeded our expectations, and we will certainly return.

 Report
Helpful?
Thank brownkat4669
West Palm Beach, Florida
Reviewed 2 days ago NEW

My family is a frequent visitor to Universal Studios as we are season pass holders. The vast majority of the time we stay at the Portofino Bay and on occasion stay at either The Hard Rock or Loews Royal Pacific. Of the three we do prefer the Portofino because of the overall ambience and superior service. There was a time...

 Report
Helpful?
1Thank H3097TRronr
Grassy Key, Florida
Reviewed 3 days ago NEW

Our mission was to go to Orlando to experience Universal's Harry Potter exhibits. Instead we were pleasantly surprised with the hotel property and it's ambience. The lagoon and all the surroundings put us on the streets of a Italian seaport. Opera being sung from a distant balcony and excellent restaurants from which to choose. Our evenings, after returning from the...

 Report
Helpful?
Thank Marchhare7791
Olrando
Reviewed 3 days ago NEW

A wonderful romantic stay awaits you at Loews Portofino Bay. The rooms are spacious and plush. Loews lives up to its brand with world class customer service throughout your stay. The early park entry and fast passes included with your stay make this resort a true value! Staying on property really enhances your Universal Orlando experience!

 Report
Helpful?
Thank R6363VRmichellel
Reviewed 4 days ago NEWvia mobile

Came here over a break, ended up having a event the one night at the hotel. Food and wine was great. Transportation between hotels and the park was easy. The only downfall was getting to the airport. The rooms were great and we had a great view.

 Report
Helpful?
Thank Courtney W
Miami
Reviewed 5 days ago NEW

Last time we visited Portofino Bay Hotel was about 4 years ago and it was a horrible experience. So, I was naturally concerned when the only choice to stay this time was the Portofino as the 2 other hotels were sold out. However, all my concerns promptly vanished when we experienced first class service throughout the hotel during our stay....

 Report
Helpful?
2Thank yusi50
Reviewed 1 week ago via mobile

The view and convenience to the park is nice but the rooms are very outdated (blown light bulbs,carpet and paint) The doors shut like prison doors and you can hear everybody within 30 rooms of you come and go. The hallways are in much needed repair and the security door had no latch on it next to our room. Parking...

 Report
Helpful?
1Thank Robert G
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

We would like to talk with you about your recent stay. Please contact us at: portofinocustomerservice@loewshotels.com so that we may schedule a call at your convenience.

Kent, Ohio
Reviewed 1 week ago

We stayed for four nights at the portofino while visiting Universal. Staying on site worked out great..we enjoyed the grounds, pools, and the lake with the boat to ferry you to the parks. This hotel is a bit farther than the others but that does make it feel more secluded (even though it is not) and universal is a small...

 Report
Helpful?
Thank LSQRD1
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your feedback about our hotel and team members. We are happy you were able to fully immerse yourself in our Italian ambiance, and enjoyed the many benefits of staying at an on-site Universal Orlando Resort. We look forward to welcoming you back for another memorable stay!

2,014 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1476)
Viewed
Hotel & Grounds (401)
Viewed
Room/Suite (185)
Viewed
Pool/Beach Area (76)
Viewed
Bathroom (32)
Viewed
View from Room (56)
Viewed
Dining (27)
Viewed
Family/Play Areas (10)
Viewed
0:34
Videos (6)
Viewed
Other (683)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (405)
Viewed
Amenities (62)
Viewed
Beach Pool (31)
Viewed
Hillside Pool (7)
Viewed
Minions Kids Suite (56)
Viewed
Portofino Parlor Suite (52)
Viewed
Dining (63)
Viewed
Standard Double Queen Room (28)
Viewed
The Hotel (87)
Viewed
Villa Pool (19)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (133)
Viewed
Room/Suite (31)
Viewed
Hotel & Grounds (35)
Viewed
Pool/Beach Area (21)
Viewed
Dining (13)
Viewed
Bathroom (1)
Viewed
Business Centre/Function Rooms (5)
Viewed
Other (27)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Orlando hotels
Florida Center
Universal's Cabana Bay Beach Resort
Florida Center
Hyatt Place Orlando Universal
Show Prices
Show Prices
Show Prices
Florida Center
Doubletree By Hilton at the Entrance to Universal Orlando
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Enjoy a luxurious escape inspired by the famed seaside village of Portofino, Italy. Perfectly appointed rooms and suites, gorgeous vistas and incredible cuisine welcome you to celebrate la dolce vita-the sweet life. Located on-site at Universal Orlando Resort, Loews Portofino Bay Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 

Additional Information about Loews Portofino Bay Hotel at Universal Orlando

Address: 5601 Universal Blvd., Orlando, FL 32819-7880
Region: United States > Florida > Central Florida > Orlando
Price Range: $379 - $817 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Loews Portofino Bay Hotel at Universal Orlando 4*
Number of rooms: 750
Reservation Options:
TripAdvisor is proud to partner with Amex, Booking.com, Orbitz, Expedia, Cheap Tickets, Hotels.com, Travelocity, Odigeo, Priceline and Jetsetter so you can book your Loews Portofino Bay Hotel at Universal Orlando reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Loews Portofino Bay Resort
Portofino Orlando
Portofino Bay Hotel Orlando
Loews Portofino Bay Hotel At Universal Orlando Florida
Hotel Style:
#15 Top resorts Hotel in Orlando
#17 Spa Hotel in Orlando
#18 Green Hotel in Orlando
#30 Luxury Hotel in Orlando
#45 Business Hotel in Orlando
#54 Romantic Hotel in Orlando
#80 Family Hotel in Orlando
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Loews Portofino Bay Hotel at Universal Orlando staff and other travellers.
128 questions
Ask a question
Collegeville, Pennsylvania
over a year ago
bishop auckland
Buffalo, New York
5 months ago
Bear, Delaware

See all questions (128)

Questions? Get answers from Loews Portofino Bay Hotel at Universal Orlando staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A Bay view room is an excellent choice”
 of 5 bubbles H3097TRronr, 8 Dec 2016 | Read review
“Overlooking the lagoon”
 of 5 bubbles Marchhare7791, 7 Dec 2016 | Read review
“West wing room”
 of 5 bubbles yusi50, 5 Dec 2016 | Read review
“Rooms overlooking the bay are best.”
 of 5 bubbles touchwoodjudith, 30 Nov 2016 | Read review
“The club room is the way to go here.”
 of 5 bubbles jkmahony, 23 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay