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Loews Portofino Bay Hotel at Universal Orlando

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Traveller (2205)
Room & Suite (582)
Pool & Beach (189)
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Overview
  • Excellent61%
  • Very good22%
  • Average9%
  • Poor4%
  • Terrible4%
Travellers talk about
“water taxi”(496 reviews)
“beach pool”(222 reviews)
“express pass”(420 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,879)
There are newer reviews for Loews Portofino Bay Hotel at Universal Orlando
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Traveller rating
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2,701
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1,661 - 1,665 of 4,538 reviews
Reviewed 30 November 2016

We really did enjoy the experience at this hotel ,it bettered the Disney luxury!!!! hotel hands down, the only letdown was the clubroom which we had paid extra for. We did inform the management and hopefully they will fix the over subscribed situation. This years...More

3  Thank touchwoodjudith
Response from LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal OrlandoResponded 2 December 2016

Thank you so much for your feedback. We are thrilled to hear you enjoyed your stay. We look forward to welcoming you back soon. Until then, Ciao!

Reviewed 28 November 2016

So comfortable, the rooms were very nice and all the staff were kind and helpful. I did not get to experience everything that they offered and the next time I will do more on site. This is definitely the place to get spoiledMore

Review collected in partnership with Loews Hotels and Resorts
Thank S6286ZAsharons
Response from LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal OrlandoResponded 30 November 2016

Thank you for your comments. We are so glad you enjoyed your stay with us! Our team is dedicated to providing exceptional service to every guest and we are thrilled that you felt right at home here. We look forward to welcoming you back the...More

Reviewed 28 November 2016 via mobile

The hotel itself is nice. Everything is clean and goes with the theme of the hotel. I think we just really felt trapped on the Universal property. We go to Disney 2-3 times a year. We thought we would try Universal. We always rent a...More

2  Thank Jeff C
Response from LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal OrlandoResponded 30 November 2016

Thank you for your feedback. We are so glad you enjoyed our friendly team members and comfortable accommodations. We hope you have an opportunity to visit the on-site hotels again, as it would be a pleasure to welcome you back.

Reviewed 28 November 2016

We arrived at the hotel after spending a whole day at Universal Studios. It is a short water taxi trip from the parks and what a nice way to wind down after a day! The hotel is a full scale replica of an Italian fishing...More

Thank Ashley_Sydney
Response from LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal OrlandoResponded 30 November 2016

WOW, thank you so much for such amazing feedback. We are happy to hear you enjoyed the beauty of our re-creation of the famed Mediterranean seaside resort village of Portofino, Italy. Like so many, you took full advantage of the many amenities the hotel offers...More

Reviewed 27 November 2016

Meant to write this up a while ago. Stayed here in June for a week long conference. First time meeting and staying at a Loew's property . Did not disappoint. Room was quite nice altho quite a hike each day to get breakfast and attend...More

Thank CharTrav
Response from LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal OrlandoResponded 30 November 2016

Thank you for your review. When you still want to comment months after a trip, we know you truly had a wonderful time! We are so delighted you enjoyed our lovely rooms. It would be our pleasure to welcome you back again soon to enjoy...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$303 - US$566 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Spa Hotel in Orlando
#14 Top resorts Hotel in Orlando
#15 Green Hotel in Orlando
#23 Luxury Hotel in Orlando
#45 Business Hotel in Orlando
#54 Romantic Hotel in Orlando
#80 Family Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$303 - US$566 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Spa Hotel in Orlando
#14 Top resorts Hotel in Orlando
#15 Green Hotel in Orlando
#23 Luxury Hotel in Orlando
#45 Business Hotel in Orlando
#54 Romantic Hotel in Orlando
#80 Family Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (2205)
Room & Suite (582)
Pool & Beach (189)
Dining (119)
Amenities (62)
Family and Play Areas (15)
Business Centre & Event Rooms (1)
Questions & Answers
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Naomi98
23 May 2018|
Answer
Response from 123dubdutch | Reviewed this property |
Yes!
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Linda L
23 May 2018|
AnswerShow all 5 answers
Response from 4cheerysmile | Reviewed this property |
I don't believe I saw distilled water sold at the hotel. However, I would call the front desk prior to your arrival and I'm sure they can figure out the best solution for you. They might even have it waiting at the front... More
0
Votes
Michelle K
20 May 2018|
AnswerShow all 2 answers
Response from bgiggles88 | Reviewed this property |
The mini refrigerator I had could fit more than 8 16.9 water bottles, a couple mini Gatorades.. refrigerator. One day I got a salad and pizza from Sal's pizza; put the left over salad in the refrigerator along with the... More
0
Votes
Room Tips
"Villa Wing was perfect, pretty much middle of everything!"
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"Ask to be close to the first bank of elevators. It took over 5 minutes to get to my first room."
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"You may have to walk far from check in to your room, just be prepared."
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"West Wing, ground floor, patio room Harbor view. Just walk out and the water boat was there as well as all..."
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