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Hard Rock Hotel at Universal Orlando

Travellers' Choice award winner
#47 of 337 Hotels in Orlando
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$468*
US$387*
Great Deal
US$404*
US$404*
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Hard Rock Hotel at Universal Orlando
Hard Rock Hotel at Universal Orlando
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8,403 Reviews from our TripAdvisor Community

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There are newer reviews for Hard Rock Hotel at Universal Orlando
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Showing 7,562: English reviews
Washington DC, District of Columbia
Reviewed 28 December 2015

This is a nice full service hotel. Your hotel stay includes express passes (you get them at a self service kiosk in the hotel lobby) for Universal so that could be attractive on busy days. It's an easy walk or free water taxi ride from the back of the hotel to Universal Studios entrance and makes life so easy being...

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Helpful?
Thank Danny S
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thanks for the rockin’ review! We’re delighted you enjoyed our close proximity to the Universal Orlando theme parks. A brief walk or water taxi ride places you right in the heart of the action. Our zero-depth pool is the perfect option for a day of rest and relaxation. The Kitchen Restaurant is a great breakfast option before heading out for...

Orlando
Reviewed 28 December 2015

Slow service everywhere. Nice and close to the parks, so convenient, but the attitude of the employees is an overall bummer. Very slow, no smiles, seems like they don't like their job. Just overall poor management I believe.

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank H6011NUmichaelc
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to submit feedback from your recent vacation at the Hard Rock Hotel at Universal Orlando. I will be reviewing all of your comments with our management team as we are always looking for new and innovative ways to create a wonderful experience for our guests. We hope to see you again the next time...

Westchester County, New York
Reviewed 28 December 2015

We were booked at HRH Universal as part of a large conference block. This is a really nice resort with lots of amenities and conveniently located too! The ASH conference took place at multiple sites, so HRH made it easy to get to & from each location within 15 minutes. The service was really stellar & each staff member we...

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Helpful?
Thank Beans1284
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

We’re thrilled you chose to stay with us during your recent business trip. Our close proximity keeps you close to all of the action at the Universal Orlando theme parks, and our 24/7 room service helps you party like a rock star all around the clock. We look forward to welcoming you back during your next vacation. Rock on!

Orlando
Reviewed 28 December 2015

As we were departing the bellman carrying someone else's luggage almost ran over my child. The cart pushed my child to the side. Then he argued wit me about who got to the elevator first. This to me feel less secure in this hotel and I will be making a complaint regarding this . Not something I expected in a...

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank karsan306
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for your feedback about your recent stay at the Hard Rock Hotel at Universal Orlando. We are disheartened to hear about your experience as it falls short of the world-class service we pride ourselves in providing. At your earliest convenience we would like to invite you to contact us directly so we may discuss your stay in more...

Orlando
Reviewed 28 December 2015

Our room was so wonderful that it did not feel like a hotel room. We loved all the music decor! Everything was pristine!! We love that we could walk or take the water taxi to Universal and City Walk. Videos were fun and family friendly!! Staff was awesome! Ask for pool view rooms because they also look over Universal.

Review collected in partnership with Hard Rock Hotels & Casinos
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Thank Davis D
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thanks for sharing these kind words about your stay with us! Our brand new memorabilia helps contribute to our rock n’ roll atmosphere and fun-filled vibes. Be sure to stop by The Kitchen restaurant before heading out for a busy day at the Universal Orlando theme parks. We look forward to seeing you again soon!

Orlando
Reviewed 28 December 2015

Great place for the whole family. Room includes fast pass to the universal parks and very convenient location to parks and city walk area, you do not need a car. the pool area is a lot of fun for all ages. Very fun atmosphere!

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank cj264
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thanks for the awesome, five-star review! We’re thrilled to hear you enjoyed our rock n’ roll atmosphere, created by new memorabilia and team members who strive to create authentic experiences that truly rock. Our close proximity to the Universal Orlando theme parks places you right in the heart of the action at Universal CityWalk. We hope to welcome you back...

Orlando
Reviewed 27 December 2015

The Hotel was perfect. Our family loved being able to walk to Universal and CityWalk from the Hotel. The express fast passes they provide made our days at Universal and Adventure Land that much more enjoyable. We were able to enjoy the parks without the stress of the crowds or lines. The staff was always there to give a friendly...

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank 896athenar
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thanks for the rockin’ review! The Universal Unlimited Express Passes, and early park admission to The Wizarding World of Harry Potter help make for a hassle-free vacation. These perks also help you save time for other fun activities, such as our nightly dive-in movie. We look forward to helping you celebrate next Christmas. Take it easy!

Davenport, Iowa
Reviewed 27 December 2015 via mobile

We love Hard Rock in general! This hotel is the family favorite! My kids (7 and 9) are always asking to come here. We stay on the club level as you get access to larger rooms and the concierge services....well worth the extra money! This hotel has a great pool with a waterslide and music underwater. We feel like we...

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Helpful?
Thank Amos6022
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

We’re thrilled to hear we are your choice hotel when visiting the Universal Orlando theme parks. Our Rock Royalty level is the perfect booking options for families. The four service hours offered in the Rock Royalty Lounge are sure to thrill and delight rockers of all ages. We look forward to welcoming you back again soon. Rock on!

Orlando
Reviewed 27 December 2015

Location is perfect for Universal Studio and Island of Adventures. Also, with our stay at the hotel we got the Universal Espress Pass Unlimited that let us do every hot rides many times each in both parks.

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank Jacques D
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thanks for the great review! Our location is truly perfect when visiting the Universal Orlando theme parks. A brief walk or water taxi ride places you right in the heart of your favorite, Hollywood-themed rides. Check out our nightly dive-in movie for a great way to relax after a busy day. We hope to see you again very soon. Rock...

Houston, Texas
Reviewed 27 December 2015 via mobile

We stayed at HRH for a couple of nights the week prior to Christmas. Our room was far from the elevators,but we didn't mind because it was quiet. Beds were super comfortable and room was clean. We took full advantage of early park admission and Express Pass at both Universal parks - a huge bonus offered to guests staying at...

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Helpful?
Thank American068
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

We’re delighted to hear you had a rockin’ vacation with us! Our recently renovated rooms complete with an all new lineup of rock 'n' roll inspired in room amenities, including our signature Sleep Like a Rock bedding, provide ultimate comfort. Be sure to check out The Kitchen Restaurant to fuel up before an action-packed day at the Universal Orlando theme...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Live like a rock star and savor the perks of rock 'n' roll royalty with impeccable accommodations, laid-back luxurious style and show-stopping service. Located on-site at Universal Orlando Resort, Hard Rock Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 

Additional Information about Hard Rock Hotel at Universal Orlando

Address: 5800 Universal Blvd, Orlando, FL 32819-7834
Region: United States > Florida > Central Florida > Orlando
Price Range: $370 - $757 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel at Universal Orlando 4*
Number of rooms: 650
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Hotwire, Travelocity, Cancelon, Evoline ltd, HotelsClick, TripOnline SA and HotelQuickly so you can book your Hard Rock Hotel at Universal Orlando reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel
Hard Rock Hotel At Universal Orlando Florida
Hotel Style:
#16 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#34 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel at Universal Orlando staff and other travellers.
332 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Close to elevators, you get to pool, restaurants, and back gate to parks faster”
Cai53, 17 May 2017 | Read review
“Request it earlier”
praf2016, 16 May 2017 | Read review
“Rooms by the pool are apparently quite loud we had a garden room and it was fine.”
daisy_sau, 9 May 2017 | Read review
“All the rooms on the 7th floor”
150MarkB, 8 May 2017 | Read review
“Garden rooms are quiet”
jamesdY3883YO, 4 May 2017 | Read review
5 of 5
Cancelon
US$387* /night
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Booking.comUS$404
PricelineUS$404
ElvolineUS$468
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Prices are for 1 room, 2 adults
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