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Hard Rock Hotel at Universal Orlando

Travellers' Choice award winner
#45 of 334 Hotels in Orlando
GreenLeadersBronze level
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Hard Rock Hotel at Universal Orlando
Hard Rock Hotel at Universal Orlando
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8,076 Reviews from our TripAdvisor Community

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There are newer reviews for Hard Rock Hotel at Universal Orlando
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Showing 7,270: English reviews
FORKED RIVER
Reviewed 6 October 2015

The hotel is beautiful. Very clean. Staff are very friendly. Easy to get to theme parks and City Walk with the Water taxi right on the grounds. The pool is excellent. Would definitely go back! The Express Pass that you get for staying here really helped my family avoid long waits in lines.

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank SUSAN M
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Hi Susan, We were honored to welcome you to experience a vacation that truly rocked! Our close proximity to the Universal Orlando theme parks places you minutes from the hotel to front of the lines of your favorite Hollywood blockbuster inspired attractions. Following a busy day at the parks, Rockstars of all ages will enjoy visiting our zero-depth pool to...

Manchester, United Kingdom
Reviewed 6 October 2015 via mobile

I have just returned from Orlando. I stayed for 2 weeks at the Hard Rock Hotel at Universal studios with my mother sister and 2 year old nephew. The hotel was absolutely fantastic and we couldn't possibly stop anywhere else now. The rooms were very spacious and clean and the cleaners came in everyday like clockwork. The staff in general...

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Helpful?
Thank Katie G
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Katie, Thank you for your amazing review of your recent stay with us! Our newly renovated spacious rooms and our Rockin’ Housekeeping team will make sure you are more than comfortable while you are staying with us at your home away from home. Our out of this world staff goes above and beyond to provide you with excellent guest service!...

Middletown, Delaware
Reviewed 5 October 2015

We travel to Florida often and Universal and Disney are usually on our agenda. We used to stay outside of Universal to save money, but decided to give the Hard Rock a shot a couple of years ago and have already stayed with them again late last year. This is a truly excellent hotel which can be good for family...

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Helpful?
Thank Carbs88
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

We were honored to welcome you back! Our close proximity to the parks leaves you just a short walk or water taxi ride from all of the excitement of the theme parks. This makes it very convenient when you want to come back and enjoy some relaxation time after playing in the parks all day. From the awesome extra amenities...

Arbroath
Reviewed 5 October 2015

HRH unique as always. Though we never seem to get any of our due upgrades even though we are HardRock VIP, Annual pass and AAA members, as Well as LowesFirst Platinum. HRH is convenient for Universal and Islands access with front of line access thrown in.

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank dfsh
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

We were honored to welcome you back! I will be reviewing all of your comments with our management team as we are always looking for new and innovative ways to create a wonderful experience for our guests. Thank you for taking the time to submit a review of your recent stay. We look forward to welcoming you back again soon....

Greater London, United Kingdom
Reviewed 5 October 2015

Would of been 5 stars if it weren't for the distinctly non rock music for the first few days of our stay. A minor gripe though when you have a hotel with great facilities, comfortable beds, huge in room TV, excellent bar and restaurants and not forgetting the amazing pool, great setting and even a slide. All the staff we...

Review collected in partnership with Hard Rock Hotels & Casinos
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1Thank StephenMilward
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Hi Steve, Thank you for taking the time to share a stellar review of your recent stay at the Hard Rock Hotel at Universal Orlando with the Trip Advisor community. Our Rock Royalty level provides you with everything that you need to truly vacation like a Rock Star. From the service to the four food service hours, you can have...

Orlando
Reviewed 5 October 2015

We are Florida residents and loved our stay at Hard a Rock. Great poolside service from Beach Club pool restaurant & bar. We loved the fact the Beach Club was open late. Staff very friendly and very accommodating. Food from all outlets we tried was very good. Rooms were clean we stayed in regular room, we may try a suite...

Review collected in partnership with Hard Rock Hotels & Casinos
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Thank 431darlenef
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

We were so glad you came to rock out with us! Our rockin’ team strives to create a vacation to remember by spreading the spirit of rock ‘n’ roll, and I’m delighted this was the case during your stay. Following a warm day spent at the Universal Orlando theme parks, our zero-depth pool is the perfect location to cool down...

Chelmsford, United Kingdom
Reviewed 5 October 2015

Excellent customer service, they go beyond the 100%. Rooms good, could do with tea bags as well as coffee as lots of Brits in the rooms, plus bigger towels please. Think paying for the car park is a bit much as an expensive hotel!! But loved it overall.

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Helpful?
Thank Wendy H
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Hi Wendy, Thank you for sharing a stellar five-star review of your recent vacation at the Hard Rock Hotel at Universal Orlando. We were delighted you could experience the rockin’ treatment our team takes pride in providing. We hope to welcome you back the next time your travels bring you to Orlando. Rock On!

Glasgow
Reviewed 5 October 2015 via mobile

Upgraded to Rock royalty and fast passes for universal and early admission to Harry Potter world. Made an amazing stay 100% better highly recommend this for all. Able to get water bus to and from the parks

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Helpful?
Thank Elizabeth R
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Dear Elizabeth, We are delighted you were able to experience Rock Royalty during your recent stay with us! The four service hours are perfect for rock stars of all ages, especially when fueling up prior to a busy day at the Universal Orlando theme parks. Thank you for the rockin’ review, we look forward to welcoming you back again soon....

Sheffield, United Kingdom
Reviewed 4 October 2015

Great room, spacious and well-appointed. Lots of comfortable places to relax around the hotel and typical Hard Rock memorabilia makes for interest. Check-in, check-out highly efficient and parking no problem - although you do pay just over $20 per night for self-parking. The pool has lots of entertainment going on and cocktails by the pool (mostly frozen) have service included...

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Helpful?
Thank Paul H
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Hi Paul, Thank you for taking the time to submit a rockin’ review with Trip Advisor. I'm delighted our rockin' team ensured a seamless stay from your arrival through departure. Memorabilia can be spotted throughout the hotel, and our recently renovated rooms, showcase an all new lineup of rock ‘n’ roll inspired amenities, sure to get you ready to rock!...

Fortaleza, CE
Reviewed 4 October 2015

My husband just loves the Orlando theme parks, especially the ones at Universal. On the other hand, i don’t get much excited for parks and this kind of stuff... Now that i’ve stayed at the Hard Rock Hotel i think things are going to be different! Really liked it. Won’t stay anywhere else from now on. Very convenient for visiting...

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Helpful?
1Thank Rachel R
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Hi Rachel, We were delighted you could experience the rockin’ treatment our team takes pride in providing at the Hard Rock Hotel at Universal Orlando. Our close proximity to Universal’s City Walk puts you in the heart of the action so you can take advantage of the great dining options, nightlife and entertainment. Thank you for the awesome five-star review,...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Live like a rock star and savor the perks of rock 'n' roll royalty with impeccable accommodations, laid-back luxurious style and show-stopping service. Located on-site at Universal Orlando Resort, Hard Rock Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 

Additional Information about Hard Rock Hotel at Universal Orlando

Address: 5800 Universal Blvd, Orlando, FL 32819-7834
Region: United States > Florida > Central Florida > Orlando
Price Range: $385 - $834 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel at Universal Orlando 4*
Number of rooms: 650
Reservation Options:
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Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel
Hard Rock Hotel At Universal Orlando Florida
Hotel Style:
#15 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#33 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel at Universal Orlando staff and other travellers.
295 questions
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Questions? Get answers from Hard Rock Hotel at Universal Orlando staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Garden view rooms are fine. No need to pay extra for the pool view.”
 of 5 bubbles coastermeister, 20 Feb 2017 | Read review
“Ask for a room near the elevators. The hallways are long and branch off in different directions.”
 of 5 bubbles FanInStLou, 19 Feb 2017 | Read review
“ask about not being next to the ice machines on the floor”
 of 5 bubbles MWGROVES99, 18 Feb 2017 | Read review
“If you want to have a room that walks out to a patio ask for the hospitality rooms. All the other room do not have balconys”
 of 5 bubbles Cindi5971, 17 Feb 2017 | Read review
“Most of the rooms have a beautiful view, either to the parks or marina”
 of 5 bubbles secretlover648w, 13 Feb 2017 | Read review
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