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Hard Rock Hotel at Universal Orlando

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Traveller (3261)
Room & Suite (734)
Pool & Beach (383)
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Overview
  • Excellent63%
  • Very good24%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“express pass”(937 reviews)
“city walk”(940 reviews)
“water taxi”(705 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (9,517)
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8,524 results
Traveller rating
5,106
2,072
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5,106
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All reviewsexpress passcity walkwater taxirock royaltyrock starclub levelvelvet barrock musicpalm restaurantislands of adventurefast passharry potterboth parkskids suiteroom keypool areaearly access
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2,071 - 2,075 of 8,524 reviews
Reviewed 11 August 2016 via mobile

After arriving early evening after a delay from the U.K. Check in was very quick and easy! Credit card details were given and room keys issued. As we were celebrating a honeymoon we got given some chocolates and 2 complimentary cocktails. Room: we had a...More

2  Thank xwelshhunix
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 13 August 2016

Thank you for choosing the Hard Rock Hotel at Universal Orlando during your recent visit to Orlando. We are thrilled to hear you were able to enjoy your honeymoon with us. The Kitchen restaurant is the perfect option for all ages to fuel up before...More

Reviewed 11 August 2016

This was our second trip to Universal and this time it was see the new Harry Potter Daigon Alley and associated attractions. This time we booked the Kids Suite as our daughters are now teens and deserved a bit more privacy. The suite was amazing...More

Thank jgreene2992
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 13 August 2016

Thanks for the rockin’ review. A quick stroll or water taxi ride places you right in the heart of the thrills at Universal CityWalk and make for a unique experience. We hope to welcome you back for third stay. Rock On!

Reviewed 11 August 2016 via mobile

I cannot rave enough about the quality and comfort of this hotel, from the moment we were checked in by Ariel, we were given Rock Star treatment! We chose this hotel because it has access to the Universal parks and City walk, having both boat...More

1  Thank Darren T
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 13 August 2016

Thank you for taking the time to write such a rockin' review. We are thrilled you experienced the Rock Star experience from the moment you arrived. Our Rockstar team goes above and beyond to bring the spirit of rock ‘n’ roll alive in each and...More

Reviewed 11 August 2016

We stayed for 10 nights, as we wanted to focus on Universal Studios parks, and the easy access and fast-track tickets were an incentive. We stayed in a garden (ie carpark) view 2 queen-bed room, and with two adults and two teenage girls, there wasn't...More

Review collected in partnership with Hard Rock Hotels & Casinos
1  Thank Gavin K
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 12 August 2016

Thank you for taking the time to submit a review of your recent stay at the Hard Rock Hotel at Universal Orlando. We appreciate your feedback as we are always looking for new and innovative ways to create a wonderful experience for our guests. We...More

Reviewed 11 August 2016 via mobile

Travelled from the UK to Orlando for 3 weeks, spent 3 nights in the hard rock hotel staying on the top floor which was amazing, felt like royalty. Unlimited snacks, drinks, water etc. were available at certain times of the day, breakfast, lunch and dinner...More

Thank Chloe F
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 12 August 2016

Thanks for the rockin’ 5 star review! We are thrilled your family was able to take advantage of the Rock Royalty level. We look forward to welcoming you back again soon for another vacation fit for a Rock Star. Rock On!

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$312 - US$561 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#32 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$312 - US$561 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#32 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3261)
Room & Suite (734)
Pool & Beach (383)
Dining (185)
Amenities (39)
Family and Play Areas (22)
Business Centre & Event Rooms (10)
Questions & Answers
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KrisMarie9
15 May 2018|
Answer
Response from Hugo B | Reviewed this property |
Unfortunately yes.
0
Votes
SCRFC71
14 May 2018|
Answer
Response from Olivia V |
Yes! Your express pass works for both days - the check in day & the day you check out. You can also use the hotel facilities and stay parked on site for the price of 1 night. I can’t confirm but I think you just have to pick... More
1
Vote
ThompsonFamily190725
13 May 2018|
AnswerShow all 3 answers
Response from jonclark2016 | Reviewed this property |
I agree with the previous answer. The kitchen for us was a great value breakfast. It’s all you can eat and we ate enough to keep us going until evening dinner with a very small snack in the afternoon. I’m certain we saved... More
1
Vote
Room Tips
"Ask for a room with park views. Maybe request a non-connecting room too if you want it quieter."
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"All are good, Pool View in summer would be entertaining"
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"Book the Club Level ,amazing service Garden view if you prefer quiet, Pool view is also awesome."
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"Pool view is great, but be prepared to heard loud music all day. Not great if you want to get the kids down..."
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