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Check in was easy but they need more staff to man the check in desk. Small line up but only one person dealing with check in and check out. Our suite on the 5th floor was fine but needed a little TLC in places, i.e....More
The room was clean. Clean sheets clean towels. Comfy beds. Good breakfast. I was on the 8th floor. Quiet environment. The air was really cold. 3 HBO channels on the TV. A lot of ports to charge your electronic devices.
1 Thank Tonia J
Response from jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios OrlandoResponded 3 November 2017
Thank you for choosing our Holiday Inn Express. We appreciate the nice comments and happy that you enjoyed the stay. Have a great day and we hope to see you again.
The only bad thing about my room was that I could not get the air to stay on; it kept kicking back to heat in the middle of the night. Other than that, this was a great place, nice folks, with a good hot breakfast....More
Some attention to details by the hotel management would make this an excellent hotel.
The room was spacious. The shower stall was double-size so quite comfortable to use. The modern european styling was an interesting change. Three things cost the hotel a much better rating....More
Thank TJ M
Response from jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios OrlandoResponded 1 week ago
Thank you for taking the time to share your comments from your recent stay at our Holiday Inn Express. Please be assured your comments will be shared with our team, and each issue you noted will be addressed.
We hope overall you did...More
My husband, daughter and 3 grandchildren stayed here a couple days over Easter and Spring Break 2018. My husband and I had the executive suite and the grandchildren with their mom were in a double bed room across the hall. I found the hotel to...More
1 Thank layneb613
Response from jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios OrlandoResponded 2 weeks ago
Thank you for staying at our Holiday Inn Express. We appreciate the nice review and happy that your family enjoyed the stay. We do have several restaurants within walking distance of the hotel that include the two you mentioned, plus Miller's Ale House, Border Grill...More
Response from jmmiller123456 | Property representative |
We normally have enough parking available in our hotel parking lot. If by chance the lot is full please check with the front desk and they can direct you to optional parking. Have a good day.