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    Holiday Inn Express Hotel & Suites Universal Studios Orlando

    5605 Major Boulevard, Orlando, FL 32819-7960
    Hotel website
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    May 8
    May 9
    1 room, 2 adults, 0 children
    US$90
    Traveller (188)
    Room & Suite (53)
    Dining (8)
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    Overview

    • Excellent32%
    • Very good44%
    • Average15%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “front desk” (108 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Fitness centre
    2.5 Star Hotel
    All hotel details
    Offers from Holiday Inn Express Hotel & Suites Universal Studios Orlando
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    Hotel deals
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    Rooms
    8 May9 May
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    1 room, 2 adults, 0 children
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    Reviewed 11 June 2013

    This place is a great place to stay with easy access to both universal and within east access to the freeway to disney world.You do however need to have a car as there is not the range of eating places as there is on international...More

    Helpful?
    Response from jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando

    Thank you for the review and nice comments. There are several restaurants just short driving distances from the hotel on International Drive and the surrounding areas. The restaurants within walking distance of the hotel are Wendy's, Burger King, Miller's Ale House, Carrabba's Itailian, Starbucks, Golden...More

    Reviewed 8 June 2013

    Stayed at this hotel from May 26 through May 30th. I have to say that I never saw any of the staff, except Gene, at the front desk, ever smile. It was a long weekend and we couldn't believe that they only had one person,...More

    Helpful?2  
    Response from jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando

    We appreciate your comments and we will certainly address the poor service you received from the Universal Guest Service desk agent. We did have a busy weekend and the desk was staffed with two team members. Unfortunately the other staff member may have taken a...More

    Reviewed 29 May 2013

    Large Hotel, Friendly staff, found most of the desk clerks to be friendly and helpful... with all the people checking in ( during spring break) that has to be a tough job. There is an activities desk and they were also very helpful.. even if...More

    Helpful?2  
    Response from jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando

    We appreciate your comments and are sorry to hear you may not give us another try after the nice review you gave us. Our complimentary breakfast is quite extensive including hot pancakes, eggs, bacon or sausage, hot cinnamon rolls and much more. We do hope...More

    Reviewed 28 May 2013

    This is a very nice hotel, clean and all of the staff (except for one lady at the front desk) was as friendly nice as can be. We had a king size bed, the room was large and comfortable. There was a standing shower, no...More

    Helpful?3  
    Response from jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando

    Thank you for your comments regarding our Holiday Inn Express. We apologize for the noise issue and how our front desk agent reacted to your comments. This is not the service we strive to deliver and we will address your comments for immediate improvement. We...More

    Reviewed 28 May 2013

    The staff was very welcoming and helpful. The rooms were not designed very well knowing the hotel would house mainly families visiting Universal. The are very small without a lot of storage or areas to place your belongings. If there is a family of four...More

    Helpful?1  
    Response from jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando

    Thank you for choosing our Holiday Inn Express to spend the Holiday weekend in Orlando. We do have suites that are larger than our standard rooms that will sleep 4 and 6 and equipped with refrigerator and microwave. We appreciate your comments, and the breakfast...More

    Holiday Inn & Suites Across from Universal Orlando
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    799 reviews
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    BEST WESTERN PLUS Universal Inn
    1,124 reviews
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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Laundry Service
    • Multilingual Staff
    • Shuttle Bus Service
    • Free Parking
    • Breakfast included
    • Concierge
    • Business Centre with Internet Access
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$103 - US$189 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #98 Business Hotel in Orlando
    • #155 Family Hotel in Orlando
    Photos
    Traveller (188)
    Room & Suite (53)
    Dining (8)
    Pool & Beach (2)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
    Universal Studios Florida
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    Questions & AnswersAsk a question
    Amanda R
    would this be a good hotel for a family holiday from the UK, we want to see all the Disney parks aswell as universal.
    11 April 2017|
    Answer Show all 3 answers
    Response from jmmiller123456 | Property representative |
    We have guests stay at our location for both parks. Universal is just a few minutes and the Disney area is approx. 20 minutes away. We do offer free shuttle service to the Universal parks. We are also just 5 minutes to... More
    1
    Vote
    Megan M
    Do you have early check in available?
    1 April 2017|
    Answer
    Response from jmmiller123456 | Property representative |
    If the room is ready we will be happy to check you in, otherwise we can store your luggage. Have a good day.
    0
    Votes
    ceilidhdancer2015
    If I book directly with you do I get early entry to Universal Studios and Islands of adventure? If not how do I get this?
    3 March 2017|
    Answer Show all 2 answers
    Response from Pauline A | Reviewed this property |
    There are people from Universal with a kiosk in the lobby of the hotel and they will make all of your arrangements for the park. They have good deals for park passes and meal plans. Not sure about early entrance.
    0
    Votes
    Room Tips
    "The elevators are plenty fast enough and there are stairs - we haven't had a room that didn't work..."
    Read review
    "Vending machines are near elevator so if you need silence, ask for a room away from the elevator."
    Read review
    "Ask for a room on the opposite side of Wendy's, the drive thru traffic can get noisy."
    Read review
    "in the middle"
    Read review