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Hyatt Regency Grand Cypress

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#23 of 334 Hotels in Orlando
Certificate of Excellence
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Hyatt Regency Grand Cypress
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4,835 Reviews from our TripAdvisor Community

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Showing 4,469: English reviews
London, United Kingdom
Reviewed 17 November 2015

We stayed at the Hyatt Regency at the end of October and really enjoyed our stay. The staff were helpful with booking transport to the theme parks as well as answering our questions and making us feel very welcome. The pool area is large and well maintained and a great place to relax. Rooms are of a high standard and...

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Helpful?
Thank Becky C
Christopher R, Manager at Hyatt Regency Grand Cypress, responded to this review

We are very happy to hear that you enjoyed your stay with us. October is a great time to visit Orlando. Please let us know if future travel plans include a return trip to our resort. It would be an honor to welcome you back! My email is chris.regan@hyatt.com

Forked River, United States
Reviewed 16 November 2015 via mobile

I was down in Ocala on business. When it was done I took a couple of days to unwind with friends. We stayed at the Hyatt Regency Grand Cypress. From the moment you arrive they treat you as a valued guest. They greet you with a flute of champagne as everything at this hotel is 5 star treatment. The grounds...

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Helpful?
2Thank Robert H
JoAnnAlbert, Manager at Hyatt Regency Grand Cypress, responded to this review

Thank you for your amazing review. We appreciate how kindly you spoke of the resort. That is exactly how we want our valued guests to feel during their visit. We look forward to welcoming you back so that you can experience more of the 1,500 acre resort.whether is it playing our 45 holes of golf or just sitting by our...

Reviewed 15 November 2015

Everyone should visit this hotel at least once in their lifetime, and you will soon realise that not many hotels live up to this standard. It is truly a magical experience The location, setting and customer care is beyond compare. We can't wait to return for our fifth visit.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank carolynec694
Halifax, Canada
Reviewed 15 November 2015 via mobile

Just back from 5 nights in November and had a great stay. Only complaint was trying to arrange a car for pick up from the airport as the concierge e mail is unresponsive and needs to be monitored and replied to more quickly. We ended up paying $50 for a taxi rather than $140 for their town car so scored...

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Helpful?
Thank CraigwsEr
JoAnnAlbert, Manager at Hyatt Regency Grand Cypress, responded to this review

Thank you for taking the time to write a review of our resort. We appreciate you rating the resort a five! It sounds like you and your family had an amazing time while you were here which is always our goal. Please let us welcome you back soon so that you can experience all that the 1,500 acres of fun...

Rydal, Georgia
Reviewed 15 November 2015

As a team of business travelers, service is so very important when your life is often spent far from home. Few companies in the travel and hospitality industry embrace what it means to be of service to their guests. This has become more and more true in the changing airline environment and the growing mega hospitality industry. It is rare...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Nate D
JoAnnAlbert, Manager at Hyatt Regency Grand Cypress, responded to this review

Thank you for taking the time to write such an amazing review of our resort. You are completely correct when you stated service and caring is number one at Hyatt Regency Grand Cypress. We do have a lot of long term employees who embrace all that hospitality stands for. It would be our pleasure to welcome you back soon and...

Akron, Ohio
Reviewed 14 November 2015

I have stayed at the Grand Cypress three times in 2015. Every time with family. Once over Easter, once in early summer and again in late summer. My kids love this place. I have twin-9year olds. The pools are awesome and huge. It has caves, waterfalls, slide. Could not get the kids out of the pool. Other activities that they...

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Helpful?
Thank jeninohio
JoAnnAlbert, Manager at Hyatt Regency Grand Cypress, responded to this review

Thank you for taking the time to write such an extensive informative review of our resort and the amenities. We are glad that you have been able to experience the resort several times with your family. I hope you have had the chance to sign up for our Hyatt Gold Passport rewards program because Gold Passport members are now receiving...

Lindsay Ont, Canada
Reviewed 13 November 2015

clean, great staff, you wouldn't think you were in Florida. Great drinks, unbelievable food and presentation, lots of staff to help out at any given moment. The grounds and large pool area were perfect and well kept. Front counter staff excellent

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Rick F
HeeBee4, Guest Relations Manager at Hyatt Regency Grand Cypress, responded to this review

Thank you for staying with us and letting the readers of Trip Advisor know that each aspect of your stay was worthy of the five point review that your wrote. It was impressive enough that you joined Trip Advisor and chose our property for your very first review. From our great staff to incredible libations and comfortable rooms, we have...

Albuquerque, NM
Reviewed 13 November 2015

My organization hosted a conference with approximately 500 people plus spouses here in early October. I have to say that it was not only great for a conference from a facilities and food perspective, it was also great from a free time perspective. I thoroughly enjoyed staying and playing both in the pools and with the water toys available. We...

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Thank NMDesertSailor
HeeBee4, Guest Relations Manager at Hyatt Regency Grand Cypress, responded to this review

Thank you for taking the time to review our property and offer a five point rating. It is nice to read that you enjoyed your conference and the amenities available to you. We hope that when you travel on a leisure trip, you will choose to stay with us or other Hyatt properties to enjoy great amenities and locations around...

Panama City, Panama
Reviewed 12 November 2015

Use to be agreat hotel. Now some work needs to be done in order to get back to number #1. Just to mention a few things (Poor internet, grounds are starting to look bad weeds and lack of mowing, dirty carpet on room considering the price that you pay for a night) . I ll be back and hope thta...

Review collected in partnership with Hyatt Hotels
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Helpful?
2Thank Henryrowley
HeeBee4, Guest Relations Manager at Hyatt Regency Grand Cypress, responded to this review

We appreciate your feedback and we are glad to tell you that our internet is currently being upgraded. We only have a few more weeks to go before the entire upgrade is complete. Our grounds are taken care of seven days a week by a dedicated team of professionals. Surely it was an anomaly because I see their work every...

Salinas, United States
Reviewed 12 November 2015

This was one of the best hotel stays during my 10 years of traveling. Not only are the rooms nice and the beds comfortable to sleep in, but all the staff that I ran into during my stay was very polite and helpful. All the activities in this hotel are worth the stay and highly recommended.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Jaime V
HeeBee4, Guest Relations Manager at Hyatt Regency Grand Cypress, responded to this review

Thank you for choosing our resort for your first Trip Advisor review. We appreciate your positive comments and noting our staff was polite and helpful. We hope you will continue to enjoy this property and the Hyatt brand in general. With great locations around the globe, there is a Hyatt property waiting for you. We hope you are a member...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Discover one of Orlando's most inviting escapes, Hyatt Regency Grand Cypress. The outstanding array of resort amenities filling our resort creates an amazing retreat for families and business travelers, alike. Play golf and tennis, swim, sail, or treat yourself to a massage. Savor a meal prepared by our renowned chefs – cuisine ranges from authentic southwestern fare to fresh sushi and a sumptuous American buffet breakfast daily. Our family-friendly resort offers an ideal location adjacent to Disney World – kids of all ages will love exploring area attractions. When it comes time to relax, return to our resort, where you always find legendary Hyatt service and smiling staff waiting to welcome you. ... more   less 

Additional Information about Hyatt Regency Grand Cypress

Address: One Grand Cypress Boulevard, Orlando, FL 32836-6799
Region: United States > Florida > Central Florida > Orlando
Price Range: $298 - $742 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Grand Cypress 4*
Number of rooms: 815
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hyatt Hotels Corporation, Hotels.com and Jetsetter so you can book your Hyatt Regency Grand Cypress reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Grand Cypress Hotel Orlando
Hyatt Orlando
Hyatt Grand Cypress
Grand Hyatt Orlando
Hyatt Regency Orlando
Hyatt Regency Hotel Orlando
Hyatt Hotel Orlando
Hyatt Regency Grand Cypress Orlando, Florida
Hotel Style:
#3 Top resorts Hotel in Orlando
#6 Business Hotel in Orlando
#6 Luxury Hotel in Orlando
#7 Spa Hotel in Orlando
#19 Romantic Hotel in Orlando
#19 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Grand Cypress staff and other travellers.
181 questions
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Questions? Get answers from Hyatt Regency Grand Cypress staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a pool view which also includes views of the Disney Fireworks!”
 of 5 bubbles 377CherylS377, 24 Feb 2017 | Read review
“All rooms seemed to be equally good... I did hear that the upper rooms with a view of EPCOT Center, were very nice.”
 of 5 bubbles km24800, 18 Feb 2017 | Read review
“Ask for a room as high as possible, with views towards the theme parks.....you'll then be able to watch the nightly fireworks.”
  • Sunset from our balcony
  • Disney Fireworks from our balcony
 of 5 bubbles RKH245, 16 Feb 2017 | Read review
“The lakeview is a much better view and worth paying the extra $30-$40 per night if you can afford it.”
 of 5 bubbles jfree2017, 16 Feb 2017 | Read review
“Something up high and Pool view so you can see the Disney fireworks at night!”
 of 5 bubbles Swiftyman, 14 Feb 2017 | Read review
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