So we wanted to go to Disney and sea world. We arrived the June 30th and stayed for a week. We should have left after two or three days. The room was a MESS!! Under the pull out sofa was wet and dirty. I called...More
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This is our second time visiting this hotel. We stayed previously when it was the Nick Jr Resort and said we would likely never stay again. At the that time we found the rooms dated and dirty. Holiday Inn has done a wonderful job updating...More
Welcome back! We are excited to have exceeded your expectations and provided you and your family with a memorable stay. It was great to read you were able to relax while your girls had fun in our pool area. We love that you would stay...More
Hands down... This was by far one of my best hotel stay experiences ever!!! I would like to give a few personal shout outs to Edwin Colon, Luis R., and the gorgeous Catherine Torres for their stupendous customer service!!! Thanks guys... I'm forever grateful
This was our 7th year in a row going to Nickelodeon/now Holiday Inn Suites Resort for our summer family trip and it was AWESOME!! The staff continues to exceed our expectations and provide a relaxing and fun trip for the whole family!! They even accommodated...More
This was our second time staying here. Stayed 10 years ago when it was Nickelodeon too. Much different now. First thing I'll say is that the staff was very friendly and for the most part it's not their fault the hotel is kind of run...More
Thank you for letting us know about your visit to our resort. We are pleased to hear that you enjoyed our breakfast buffet and the friendliness of our staff, but, we certainly wish we could have impressed you at every turn. We appreciate your feedback...More
"Quieter rooms are the ones facing the parking lot away from the pools."
"Ask for main floor rooms if you have small children- there is lots of walking"