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Dionte Clarke greeted us with a smile and warmly helped us with our arrangements and explained the local amenities and restaurants.
Renee Rowe then went on to deal with a complicated request and succeeded in meeting our request an official exemplary example of customer care....More
I have stayed at Hilton Garden Inns around the country for years and I like them. This one is no exception. That is not to say that my stay was not without its problems. I tried to check in at the earliest time and found...More
This hotel is on the edge of development in Lake Buena Vista. The nearest restaurants are a one mile walk through areas under construction, so you really need a car to get around. It was the little things that bugged me about this hotel. No...More
1 Thank tropicalfan
Response from John-HiltonHelp, on behalf of management at Hilton Garden Inn Lake Buena Vista/OrlandoResponded 2 weeks ago
Thank you for your review. We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We regret that our location was inconvenient for your needs and apologize for the issues encountered in your...More
I stayed at this hotel a few weeks ago with my daughter. We needed a place to stay for a few nights before she started the Disney College Program.
We have travelled to Disney World several times and always stayed on Disney property. It was...More
If you will go to the Hilton website the price should be posted. Because of our Hilton Honors rewards our breakfast was complimentary. I just pulled up their hotel on Hilton's site and the breakfast deal only raised the... More
If you will go to the Hilton website the price should be posted. Because of our Hilton Honors rewards our breakfast was complimentary. I just pulled up their hotel on Hilton's site and the breakfast deal only raised the room rate by $5.00, much lower than a Hilton Garden Inn similar package I've seen previously, usually in the $20.00 range. But, their breakfasts are cooked to order