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Hilton Garden Inn Lake Buena Vista/Orlando

11400 Marbella Palms Ct, Orlando, FL 32836-6234
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  • Basilica of the National Shrine of Mary, Queen of the Universe
    0.9 km
  • 3 star hotel
  • Free Wifi
Reviewed 25 May 2016
Good Convenient Hotel-value for the money
If you come to Orlando to see the sights and not hang out in... more
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925 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Lake Buena Vista/Orlando
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Showing 821: English reviews
Noneya, United States
Reviewed 25 May 2016

If you come to Orlando to see the sights and not hang out in your hotel room, this is a great facility in a great location. Located south of Sand Lake Blvd, it is easily accessible to International Drive and Universal. You will need a rental car in Orlando anyway due to the number of attrations that require a drive....

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Helpful?
Thank Joe W
Valleyfield, Canada
Reviewed 25 May 2016

Very nice place. Excellent, not to say extraordinary breakfast and great pizzas at night. The veggie one and the meat lover are a delicacy you sure wanna try !!! :-) The pool is simply gorgeous and the gym is quite furnished for an hotel one. The fresh lemon water in the lobby is something really interesting and nice to have...

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Thank Claude L
Tampa, Florida
Reviewed 23 May 2016

Very warm welcome service from front desk. Very clean room And easy access to laundry room. Front lobby has drinks. The best Hilton ever. We will come back again . Rate is very reasonable. Houskerping is great .

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Thank jannah7861
Hong Kong, China
Reviewed 17 May 2016

Great location close to Disney. Great staff. Only complaint is bed was too soft for me. I would recommend the hotel because everything else was good. Staff was very helpful and facilities were in good shape

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Thank Brian P
Houston, United States
Reviewed 15 May 2016

I stay for 4 days and was very happy with the service. Room was cleaned daily which I highly appreciate. Hotel location is very good if you are planing to go Disney World. Grocery and Papa Johns are near which is very good if you want to get some thing for your stay

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Thank Tanuj S
Atlanta, Georgia
Reviewed 15 May 2016

The smell hit me when I walked in the door. They offered to move me but I'm thinking all the rooms smell like this. Smell = Moldy and sour. Housekeeping sent up febreeze (I'm allergic) but it masked the smell for about an hour. I'm not sure if the a/c filter needs changing, the plumbing needs some work , carpet...

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Thank Johndella F
ArWilkinson, Director of Sales at Hilton Garden Inn Lake Buena Vista/Orlando, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay....

Denver, Colorado
Reviewed 12 May 2016

Pillows were too soft , you sink on it once you lay your head . There's this lady who serves breakfast just looks at you like you did something wrong to her , I don't know what her problem was . Those were the issues .

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Thank 940tarab
Orlando, Florida
Reviewed 12 May 2016

Buisness or personal I would not recommend this hotel. The staff acted as if it was a bother to provide service when asked and you definitely had to ask. The elevators and rooms smelled moldy. I even had a hard time arranging payment due to the staff's lack of willingness to help/do their jobs.

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1Thank S4557ELsamanthaw
ArWilkinson, Director of Sales at Hilton Garden Inn Lake Buena Vista/Orlando, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay....

Sussex, New Jersey
Reviewed 12 May 2016

This inn is in the middle of nowhere. If u don't have a car you will be stranded.the restaurant is not open for all meals. And the pool area allows children with diapers in the oil and hot tub. Not the best place in my opinion.

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1Thank Barbara N
Orlando, United States
Reviewed 11 May 2016

Had to stay here overnight due to a long travel day ahead. Check in was quick and the staff was extremely courteous and helpful. The room was very clean and you can control the temperature in your room, which is very important to me. I was able to sleep well, due to not having issues with hearing what all was...

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Thank Sharhonda D

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Lake Buena Vista/Orlando hotel is a Green lodging hotel located off I-4 and CR 535, across the highway from Orlando's Premium Outlet Mall. You'll be one mile from the entrances to Walt Disney World(R) Resort and SeaWorld. We offer complimentary scheduled transportation daily to Universal Studios, Sea World and Magic Kingdom, where internal transfers are available to the other Disney theme parks. Enjoy amenities such as The Great American Grill(R) serves breakfast and dinner. Relax next to our tropical Caribbean-style pool with a snack from the Tiki Bar, or grill a burger at the outdoor barbeque grill. ... more   less 

Additional Information about Hilton Garden Inn Lake Buena Vista/Orlando

Address: 11400 Marbella Palms Ct, Orlando, FL 32836-6234
Region: United States > Florida > Central Florida > Orlando > Lake Buena Vista
Price Range: $140 - $313 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Lake Buena Vista/Orlando 3*
Number of rooms: 137
Reservation Options:
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Also Known As:
Hilton Garden Inn Lake Buena Vista/Orlando Hotel Orlando
Hilton Garden Inn Lake Buena Vista/Orlando Florida
Hotel Style:
#50 Business Hotel in Orlando
#89 Family Hotel in Orlando
#128 Romantic Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Lake Buena Vista/Orlando staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Lake Buena Vista/Orlando staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the 7th Floor which was very quiet and cooled properly.”
 of 5 bubbles S8763VMphilg, 22 Nov 2016 | Read review
“Fairly quiet throughout so I don't think it matters”
 of 5 bubbles 523pegr, 14 Oct 2016 | Read review
“hotel shares pool with another Hilton...the home woods suites..not too much of a problem..free parking and NO resort fees...wooooohooo”
 of 5 bubbles bdog988, 27 Sep 2016 | Read review
“Great alternative in orlando, free parking. Nice room.”
 of 5 bubbles 158danielr, 30 Aug 2016 | Read review
“I always prefer a high floor with a view slightly away from the elevators.”
 of 5 bubbles BrianF296, 22 Jul 2016 | Read review
5 of 5