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I travel quite a bit and this hotel has the best front desk staff of anyplace I’ve ever stayed. They’ve been so kind and generous. I think this location is a great value. My only suggestion is that if you’re going to Disney, don’t bother...More
First, I had booked 2 rooms and requested adjoining rooms. Although we checked in around 1:30 pm, they said none were available. Ok. Our keys didn't work. Had to walk back to the front desk to get them re-done (.33 miles round trip!). We got...More
Thank Kathy C
Response from Sara T, Guest Relations Manager at Fairfield Inn & Suites Orlando Lake Buena Vista in the Marriott VillageResponded 3 days ago
Kathy - Thank you for taking the time to share your experience with us. We are sorry to hear that your stay did not meet your expectations. The problems you had with check-in, your room, and breakfast have been passed onto the management and front...More
Like most hotels in Orlando there are lots of kids and the rooms show some wear and tear from it. It’s centrally located, the staff is great, and they do a good job of maintaining the hotel despite the wear and tear.
Sorry this is long... was a running commentary over a few days. Checkin/checkout was easy. No complaints. King room not up to Marriott standards. We've had larger, better appointed king rooms in lesser priced chains. Hotel caters to large groups and tours so expect crowds....More
Response from Sara T, Guest Relations Manager at Fairfield Inn & Suites Orlando Lake Buena Vista in the Marriott VillageResponded 1 week ago
Hi Norjean - thank you for taking the time to review your experience with us. We appreciate each and every comment as it helps us learn to best serve our guests. We are glad that you enjoyed the location, shuttle and hotel amenities. Thank you...More
Stayed for 5 days enjoying the weather and activities in the area. The room was adequate with a king bed and comfortable. Housekeeping cleaned every day with refreshing towels and amenities. The breakfast was great with many selections of eggs, cereals, breads, and beverages. The...More