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Country Inn & Suites By Carlson, Orlando

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Country Inn & Suites By Carlson, Orlando
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880 Reviews from our TripAdvisor Community

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Showing 651: English reviews
London, United Kingdom
1 review
Reviewed 1 week ago NEW via mobile

Awful hotel. Rooms felt dirty and old... needed a major licks of paint. I felt unsafe and didn't like the fact random people walked round the hotel putting takeaway leaflets under the doors... never again would I stay here or recommend this hotel.. location is fantastic but the rooms etc awful!!

Helpful?
Thank Tracy C
Kelly C, General Manager at Country Inn & Suites By Carlson, Orlando, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We will be continuing our renovations to upgrade our rooms to be able to better serve our guests. Thank you for letting me know your... More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago via mobile

When visiting Orlando I rarely spend a lot of time in the room. Therefore being somewhere fancy isn't really important. However, I do need to be in a place where I can comfortably walk barefoot. The rooms are old and worn. The sheets were dingy and I slept wrapped in a blanket that i brought with me. The heating unit... More 

Helpful?
Thank lswatts
Kelly C, General Manager at Country Inn & Suites By Carlson, Orlando, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will be continuing our renovations to be able to better satisfy our guests. We will review the conditions of your room with our housekeeping and maintenance staff to ensure all guest rooms are up to Country Inns... More 

Tampa, Florida
1 review
Reviewed 2 weeks ago

We stayed here back in March 2016 for the value and close to attractions. We came back for the value and close to I-4. They have remodeled and they did a great job, adding more eating area. We would recommend this for people on a budget.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank jackmp2016
Kelly C, General Manager at Country Inn & Suites By Carlson, Orlando, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read our staff was able to exceed your expectations and make your time with us enjoyable. We look forward to your next stay. More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago via mobile

Great location, close enough to Universal that it's convenient but not overpriced. The room was comfortable and quiet. The lady at the front desk was very helpful and had answers for our questions. Hybrid parking right up front was nice as well.

Helpful?
Thank Kenneth T
Kelly C, General Manager at Country Inn & Suites By Carlson, Orlando, responded to this review

I am glad that you felt that we were great. I hope that you tried one of our signature waffles with your breakfast.The next time that you visit the Country Inn & Suites Orlando you should take the time to pay a visit to many of our local attractions including the I-Drive 360 attractions including the Orlando Eye. We look... More 

West Sweden, Sweden
Level Contributor
333 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 3 weeks ago

It is a perfect location, close to International Drive and it has a free bus to Universal, even if it was a bit vague information. The hotel is a bit worn and the staff seemed to be somewhere else, at least in the breakfast area. The breakfast was free but quite bad. Not much to chose from and when thing... More 

Helpful?
Thank Fisksk
Kelly C, General Manager at Country Inn & Suites By Carlson, Orlando, responded to this review

Thank you for your feedback. We are sorry to read that you were not satisfied with the hotel accommodations. We are pleased to say that we are currently going through renovations to get a fresh new look. We hope you give us another try if you are in the area. More 

Punta Gorda, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

Being in the customer service business, I know how important it is to train your employees to greet your customers in a warm manner. I did arrive at the hotel at an odd hour, 3am, but being located in Orlando, one would expect helpful service in a professional manner at any time. No one was at the reception so I... More 

Helpful?
1 Thank JPSRF
Kelly C, General Manager at Country Inn & Suites By Carlson, Orlando, responded to this review

Thank you for taking the time to write your review. The Country Inn and Suites Orlando and the Carlson Rezidor Hotel Group will work diligently to ensure any claim is fully investigated. We apologize, that is not how we accommodate our guest here. We will be speaking with the agent and will make sure they are fully trained on a... More 

na
1 review
Reviewed 4 weeks ago

The checkin process was annoying. The staff was frequently overloaded. The carpets are old & dingy. Room layout is pedestrian. The towels are scratchy. Overall, the only good thing about this place was it's location to Universal. I will NOT be staying here again.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Raj G
Kelly C, General Manager at Country Inn & Suites By Carlson, Orlando, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We are working towards continuing our renovations to better serve our guests More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Whether you're planning a family vacation to Florida or a professional business trip, the Country Inn & Suites Orlando hotel is a great place to stay. Our Orlando hotel near Walt Disney World(R) Resort, Universal Studios(R) and Sea World(R) theme parks offers a convenient, scheduled shuttle for guests, to ensure your trip is hassle free. We have Orlando hotel rooms and suites for every occasion, and offer a complimentary hot, continental breakfast, outdoor pool, boardroom, Fitness Center and more. With all the perks available at the Country Inn & Suites Orlando hotel, there's no better place to stay during your Florida vacation. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Orlando

Address: 7701 Universal Blvd, Orlando, FL 32819-8371
Region: United States > Florida > Central Florida > Orlando > Florida Center
Price Range: $110 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Orlando 2.5*
Number of rooms: 170
Reservation Options:
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Also Known As:
Country Inn & Suites Orlando Universal Hotel Orlando
Country Inn And Suites Orlando Universal
Country Inn International Drive
Country Inn Orlando
Orlando Country Inn
Country Inn & Suites By Carlson, Orlando Florida
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Orlando staff and other travellers.
40 questions
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Vancouver, BC

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Questions? Get answers from Country Inn & Suites By Carlson, Orlando staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors can see the Orlando Eye”
 of 5 bubbles Katem21045, 2 Oct 2016 | Read review
“Top floor was pretty quiet. Only heard a couple of noisy people.”
 of 5 bubbles debrah20, 27 Sep 2016 | Read review
“Request one not near the elevator.”
 of 5 bubbles leewD4626YR, 24 Jul 2016 | Read review
“good value”
 of 5 bubbles sandiev, 20 Jul 2016 | Read review
“I do not recommend this hotel at all”
 of 5 bubbles marisofy2015, 11 Jul 2016 | Read review
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