Embassy Suites by Hilton Orlando Downtown
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About
#54 of 381 hotels in Orlando
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
The Embassy Suites Orlando Downtown is perfectly located in the Lake Eola central business district of Downtown Orlando and less than 25 minutes from Orlando International Airport (MCO). Enjoy more space to relax or work. Whether you're traveling for business or on a family vacation to area theme parks, our hotel features comfortable and spacious two-room suites s for your stay. Guests will enjoy easy access to all the nearby local area attractions and the Orlando Orange County Convention Center. Guests of the Embassy Suites Orlando Downtown hotel stay in spacious two-room suites and receive a full made-to-order breakfast and a complimentary evening reception seven days a week and all included in the rate! Complimentary Internet access is also available throughout the hotel at no charge!. For a convenient downtown location, comfortable suites and excellent service, join us at the Embassy Suites Orlando Downtown!
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Property amenities
Paid private parking on-site
Wifi
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Highchairs available
Car hire
Street parking
Free wifi in the business centre
Paid wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Kid-friendly buffet
Kids' meals
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English, Spanish, Portuguese
Location
97Great for walkers
Grade: 97 out of 100
82Restaurantswithin 0.5 km
61Attractionswithin 0.5 km
Contact
191 East Pine Street, Orlando, FL 32801
Getting there
Church St StationOrlando Sunrail8 min
Lynx Central StationOrlando Sunrail12 min
Car HireSee all Orlando car hire
1709Reviews18Q+A100Room tips
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Best free breakfast of any chain! Free Happy hour bar staff were excellant on the two nights we stayed. Nice room and great location will stay again! The front desk staff were nice to deal with! Has a shared parking lot across from hotel for a fee, esay to park.
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Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Embassy Suites by Hilton Orlando Downtown
Responded 5 days ago
Dear Dave, With so many options to choose from in Orlando, we are honored to read your awesome headline. Thank you for all of the lovely compliments about our delicious breakfast, great happy hour, and wonderful staff. We are excited to know we will be welcoming you back to Embassy Suites By Hilton Orlando Downtown on future visits to our city.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
From the moment I walked into the hotel until I left my experience was a very positive one. The professional staff was customer-oriented in the performance of their respective duties from the front desk to housekeeping to food & drink service... They are the major reason for the quality of my stay. Look forward to coming back in the future. This week my wife and daughter will be checking in for a week's stay.
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Date of stay: June 2021
Value
Rooms
Service
Room Tip: If many elevator daily trips, consider a lower floor. Hotel is located in a quiet area with easy...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Embassy Suites by Hilton Orlando Downtown
Responded 18 Jun 2021
It was a pleasure to host your visit to Orlando, and we're grateful for your fantastic review! We're delighted that you appreciated our phenomenal staff, and we thank you for your kind words. Our team looks forward to welcoming your wife and daughter to Embassy Suites by Hilton Orlando Downtown for a relaxing stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Embassy Suites by Hilton Orlando Downtown has some wonderful people working for them! Specifically, Stacy, the front desk supervisor and Magaly, the house-keeping supervisor need to be recognized for their outstanding customer service and just all-around friendliness! I needed to check in as early as possible so that I could get ready for a wedding that afternoon. (Unfortunately, I was at another close by hotel and had to check out early due to it just being gross!) They were so accommodating and had me in my room by 10:30a.m. Magaly saw me at the coffee area shortly after I had gone to my room and asked me if everything was satisfactory with my room and it was more than satisfactory! It was clean, spacious and comfortable! Every time we entered the building, Stacy would ask how we were doing, and just made us feel very welcomed! The breakfast was very good and really every staff member was friendly and accommodating. The beds were comfortable and the location was perfect! If I find myself back in this area, I will only stay at the Embassy Suites!…
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Embassy Suites by Hilton Orlando Downtown
Responded 2 weeks ago
Dear Lauren, Our amazing staff works hard to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. It's also great to know that our tasty breakfast was to your liking and that you appreciated our clean, comfortable rooms. The next time you're in town, we invite you back to Embassy Suites By Hilton Orlando Downtown!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Check-in was easy and the staff were all friendly during our stay. Parking is across the street. Self-parking was $22. You bring your ticket with you when you check in and they exchange it for a scan code you use when you exit the lot. There is a valet in the check-in loop if that interests you. The room was clean. The bed was soft. My wife loved the pillows while I did not (all about preference there). There's plenty of room in an Embassy room and we honestly didn't really need all of it this visit. If you're not familiar with one, you have a suite with 2 rooms - 1 with a couch and the other with a bed. Good for a small family or people who are staying for a few days. On to the food. We didn't eat at the restaurant onsite. The complimentary drinks and appetizers was decent. Just aim your expectations at "free" and you'll be fine enough. We had a plastic cup of Cabernet along with some pot stickers and empanadas. It was enough to tide us over until we found a dinner spot. Breakfast was buzzy busy with a lot more people. The buffet line is manned and suitable enough. I opted to pass on the eggs-to-order line based on the line I saw. Overall, Embassy is a good Hilton hotel and this one is a solid stay. Enjoy!…
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Date of stay: February 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Embassy Suites by Hilton Orlando Downtown
Responded 3 weeks ago
It was a pleasure to host you and your wife at Embassy Suites By Hilton Orlando Downtown during your recent visit. We're pleased to hear that you appreciated our efficient check in and parking process, as well as our clean, spacious and comfortable accommodations. We're also glad that you were able to join us for the complimentary drinks and appetizers. Thank you for taking the time to share your review, and we hope to have the opportunity to host your next visit to the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very nice and clean suite. I like the beds very much. Super comfortable. Staff are always very friendly and helpful. For me the location is perfect. This was my second stay and I will return again.
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Date of stay: February 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Embassy Suites by Hilton Orlando Downtown
Responded 15 Feb 2023
Dear Joseph, Thank you for choosing to join us again at Embassy Suites By Hilton Orlando Downtown and we are thrilled we were able to impress you just as much on this visit. Thank you also for your kind words about our wonderful staff, great location, and comfortable accommodations. We look forward to welcoming you back for a third visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
So the hotel does feel a little bit dated at times, but other than that this is actually a really great place to stay. The "free" breakfast that is included with your stay is actually quite good and includes pancakes, waffles, muffins, scrambled eggs, sausage, bacon, grits, biscuits, fruit, yogurt, cereal and omelets made to order with all sorts of ingredients. There was also fresh juice and a decent cup of coffee. The place also has a "free" happy hour in the evening from about 5:30-7:30 with free drinks and snacks such as meatballs, dumplings etc. The rooms are quite spacious, the bed comfortable and the place was generally pretty clean. Our tub was plugged which was a little bit disgusting, but the room itself was quite tidy. We also used the pool, which although not as clean as the room (it had a lot of leaves in it) was still pretty decent for this time of year. The location is great if you want to be right downtown. We walked everywhere and you are literally just a block from Lake Eola. Having said that... this is a rough area of Orlando and there is a lot of homelessness and mental health issues present. Finally the staff... I wouldn't say that they were "bad" or "rude" but I also wouldn't really say that they went above and beyond. In fact they looked tired and bored most of the time. So ya... a couple of great things here such as the breakfast and happy hour, but also a few things that make you go... huh? …
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Date of stay: February 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Embassy Suites by Hilton Orlando Downtown
Responded 10 Feb 2023
Thank you for leaving a review. We are so glad you were able to visit us and that you enjoyed our delicious offerings and great amenities. Our team is always working to offer the best service to our guests, so we appreciate your feedback on where we can improve. It was a pleasure having you here with us and we hope for another chance in the future to provide you with the seamless experience we know we are capable of delivering.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was nice missing few items in the room but besides that it was nice I don’t like paying $22 a night to park away from the actual hotel but I guess, but other wise breakfast was amazing room was clean, one front desk lady was so rude too me twice she worked 2/9/23 that morning
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Embassy Suites by Hilton Orlando Downtown
Responded 10 Feb 2023
Thank you for sharing your experience staying with us. It is great to see that your room was clean and that you enjoyed our breakfast options. Please know it is important to us that every guest feels welcomed and we apologize for any perceived rudeness from our staff; we will speak with the person concerned. Thank you for your feedback and we wish you pleasant onward travels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location of this hotel is perfect. The rooms are so spacious and comfortable. The staff was so helpful and welcoming. Breakfast was a treat for sure. We enjoyed walking around Lake Eola, as well as the many restaurants. All around great stay!!
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Embassy Suites by Hilton Orlando Downtown
Responded 8 Feb 2023
Dear Kimberly, Whether you are looking for comfy rooms to relax in or a scrumptious breakfast to wake up to, you can bet that Embassy Suites By Hilton Orlando Downtown will provide this and more. Thank you so much for the perfect rating. There's no better place to stay in Downtown Orlando and we can't wait to welcome you back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A great hotel, with spacious, clean rooms and pleasant staff. The central atrium, where the great, made-to-order breakfast was served, is a very nice, open air space. We will stay here again when jn the Orlando area.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Embassy Suites by Hilton Orlando Downtown
Responded 28 Jan 2023
Dear Nick, We're delighted you enjoyed your stay at Embassy Suites By Hilton Orlando Downtown! It's great to know that our attention to cleanliness and service impressed you and that you appreciated the cozy breakfast area. If you're in the area again, please come back to see us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff was so nice! After a 2 hour flight that was delayed for 6 hours we finally arrived at the hotel after midnight with 3 small children. When I mentioned that it had been a long night and the children were hungry on the plane the staff offered to have us food delivered while we settled into our rooms. The room was clean, the staff was helpful and friendly and the bed was comfortable. Perfect stay! Next time I’m in Orlando this is where my home away from home will be.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Embassy Suites by Hilton Orlando Downtown
Responded 25 Jan 2023
Dear Brenda, At Embassy Suites By Hilton Orlando Downtown, we know how overwhelming a family trip to Orlando can be, so we have the best staff in the business available to make sure our guests enjoy their stay. Thank you for letting us know how much you appreciated their kind service. All of your compliments are appreciated, and we look forward to welcoming you back on your next trip to the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$196 - US$278 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
embassy suites orlando downtown hotel orlando, orlando embassy suites
LOCATION
United StatesFloridaCentral FloridaOrlandoDowntown Orlando
NUMBER OF ROOMS
167
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Claim Your ListingEMBASSY SUITES BY HILTON ORLANDO DOWNTOWN: UPDATED 2023 Hotel Reviews, Price Comparison and 326 Photos (Florida) - Tripadvisor
Frequently Asked Questions about Embassy Suites by Hilton Orlando Downtown
Which popular attractions are close to Embassy Suites by Hilton Orlando Downtown?
Nearby attractions include SAK Comedy Lab (0.3 km), The Great Escape Room Orlando (0.2 km), and Dr. Phillips Center for the Performing Arts (0.5 km).
What are some of the property amenities at Embassy Suites by Hilton Orlando Downtown?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Embassy Suites by Hilton Orlando Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Embassy Suites by Hilton Orlando Downtown?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Embassy Suites by Hilton Orlando Downtown?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Embassy Suites by Hilton Orlando Downtown?
Conveniently located restaurants include Kres Chophouse, The Boheme, and Le Gourmet Break.
Are there opportunities to exercise at Embassy Suites by Hilton Orlando Downtown?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Embassy Suites by Hilton Orlando Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Embassy Suites by Hilton Orlando Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Embassy Suites by Hilton Orlando Downtown?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Are there any historical sites close to Embassy Suites by Hilton Orlando Downtown?
Many travellers enjoy visiting City Hall (0.6 km) and Jack Kerouac House (3.0 km).