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The general manager of this hotel, Rob Powell, refused to rent a room to me because of the color of my skin. I had called this specific hotel for three days in a row trying to get availability for a room. Every time I spoke...More
Stayed here on business right at the end of Bike Week. A lot of the other places were full and we had had an awful day. This was a very nice stay. Room was clean and bed was comfortable. Had all of the dishes, pots...More
Response from Rob P, General Manager at Suburban Extended Stay SouthResponded 27 March 2015
Thank you for taking the time to review our property. We are pleased to hear you enjoyed yourselves. I will certainly share your comments with the staff.
I would rather sleep in my car than staying at this hotel ever again. This is the Worst of the Worst. Very bizarre area with shady looking people. I didn't feel safe at all. Hotel is not clean. There are better places nearby. You get...More
5 Thank jgerund
Response from Rob P, General Manager at Suburban Extended Stay SouthResponded 13 February 2015
Thank you for taking the time to review our property. I cannot tell you how you should feel but there should be no reason for you not to feel safe. We have many different types of people who stay with us for short term and...More
The receptionist was very rude and unhelpful even demanding a deposit despite this being a free night based on rewards points. The elevator was disgusting. The rooms are minute, dirty, dingy and dark. TV is full of channels but you need a PhD in engineering...More
3 Thank Clogtowner
Response from Rob P, General Manager at Suburban Extended Stay SouthResponded 12 January 2015
Thank you for taking the time to review our property. I am sorry we failed to meet your expectations. I think we may have a difference of opinion on rude versus upholding our policy of collecting some form of a security deposit upon arrival. This...More
We booked this motel from Hotwire, otherwise based on the reviews I would not have chosen this motel. We were given a 'smoking' room- when I complained I was told the room does not smell like smoke, people are just 'permitted' to smoke in there...More
3 Thank Hilary S
Response from Rob P, Manager at Suburban Extended Stay SouthResponded 10 January 2015
Thank you for taking the time to review our property. I will review your comments regarding hospitality with our staff. As for the room...Well there is never an excuse for a dirty room. Feel free to contact me directly if you wish so that I...More
US$54 - US$89 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Smoking rooms available ,
Number of rooms
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Response from Raymondo P | Reviewed this property |
I've seen pets out here, but don't know the situation being that if it's a circumstantial type of issue with pets, also the prices rooms and times of your stay...so I suggest you call the front office...p.s also you should... More
I've seen pets out here, but don't know the situation being that if it's a circumstantial type of issue with pets, also the prices rooms and times of your stay...so I suggest you call the front office...p.s also you should become a choice hotel members because of the discounts you can get for staying here!
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"An elevator is available for those who are concerned about getting a first floor unit."