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Grand Hotel Orlando

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Grand Hotel Orlando
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155 Reviews from our TripAdvisor Community

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Showing 100: English reviews
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Brampton, Canada
Reviewed 2 days ago NEW

Didn't like that 5 weeks we were there the elevator was under repair for 2 of them. Hkg never came until around 3. We're older and would like to lie down but couldn't as never knew what time they were coming. Hotel was clean and staff very helpful.

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Helpful?
Thank princecaine
Reviewed 1 week ago

The Grand Hotel is located near a lot of restaurants and shops at walking distance, the room was clean the only problem was the room we we're staying in there were a lot of rowdy teens in the above rooms making noise all night. The front desk clerks were very helpful. I think someone from the kitchen or management team...

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Helpful?
1Thank W8148KEcarlosm
GHMANAGERFOM, Front Office Manager at Grand Hotel Orlando, responded to this review

Dear Valued Guest Thank you so much for your feedback, it is very important to us, We will forward your comment to our Food & Beverage department, We hope to see you soon again! Regards, Stephanie Samot Front Office Manager 407-313-9999

Port Saint Lucie, Florida
Reviewed 1 week ago

We stayed here for 2 nights while visiting Univeral Studios. It's not your typical 3 stars property. I would rate this 2.5 at most. It's in a prime location, comes with free parking, free breakfast and free wifi. This is an older property and they are currently renovating it. Our room was clean for the most part except the bathroom...

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Helpful?
Thank s3renity
GHMANAGERFOM, Front Office Manager at Grand Hotel Orlando, responded to this review

Dear Valued Guest Thank you so much for your comment, I am very happy to hear about your experience during your stay with us. We hope to see you soon again! Best Regards, Stephanie Samot Front Office Manager 407-313-9999

New Jersey
Reviewed 2 weeks ago

This hotel is an older property but well kept and our room was very clean. We had a room across the pool which would have been great if we had nice weather. (It was in the 40's when we stayed, go figure!) It looks like adjacent to the pool it had a hot tub or a kiddie section if your...

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Helpful?
Thank sjersey35
GHMANAGERFOM, Front Office Manager at Grand Hotel Orlando, responded to this review

Dear Valued Guest We are extremely happy to hear about your experience during your stay with us. We strive for excellent service, it's a pleasure to know we exceeded your expectations. Please do not hesitate to contact us directly on your next trip to Orlando FL. We would love to better assist you with your booking reservations. With warmest regards,...

Sandy, Utah
Reviewed 3 weeks ago

The room was clean, nice size, good bath towels, and a good value. The breakfast was average, but for the value, you are not going to get steak and eggs. Anyone that expects the Ritz is dizzy! Evelyn was terrific! Helped me several times with directions, advice of where to eat, and the, always happens, lost key card! I thought...

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Helpful?
1Thank johntt2017
GHMANAGERFOM, Front Office Manager at Grand Hotel Orlando, responded to this review

Dear Valued Guest I am extremely happy to hear about your experience during your stay with us, Our stay strives for excellent and it's a pleasure to hear great comments like this one, I will personally will share this review with Evelyn. Do not hesitate to contact us for your next Orlando booking reservations please contact us directly, we will...

Ormond Beach
Reviewed 3 weeks ago via mobile

Great location and price for the hotel, although it should be listed as a motel because our door went straight out to the parking lot. Our room was clean and the bed was comfortable but the pillows are terrible! $3 Walmart style. The staff was friendly, but the breakfast was bad. The orange juice was this orange flavored water and...

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Helpful?
Thank Lauren J
GHMANAGERFOM, Front Office Manager at Grand Hotel Orlando, responded to this review

Thank you so much for your comment, your feedback it's very important to us. We hope to see you soon again! Regards, Stephanie Samot Front Office Manager 407-313-9999

Port Charlotte, Florida
Reviewed 4 weeks ago

Clean room, good firm beds, in room safe is a plus. Breakfast need to improves. Front desk was great. 24 hour exercise room is good. Plenty free parking.Overall was a pleasant stay! We'll stay here again!

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Helpful?
Thank Dave T
GHMANAGERFOM, Front Office Manager at Grand Hotel Orlando, responded to this review

Dear Valued Guest Thank you for your feedback, it is very important to us. I am happy to hear about your experience during your stay with us. We hope to see you soon again! Please do not hesitate to contact us directly on your next trip to Orlando FL, we will be more than welcome to better assist you with...

New York City, New York
Reviewed 4 weeks ago via mobile

Nice staff and nice budget hotel. The receptionist helped us with tax refund even though she's never encountered with any tax exempted customer before. We enjoyed our stay except other visitors making noise on front of our room.

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Helpful?
Thank comey_lote
GHMANAGERFOM, Front Office Manager at Grand Hotel Orlando, responded to this review

Dear Valued Guest Thank you for staying with us. I am extremely happy to hear about your experience during your stay with us. Please do not hesitate to contact us on your next visit to Orlando FL. We will be more than welcome to better assist you with your booking reservations. With warmest regards, Stephanie Samot Front Office Manager GRAND...

Belle Mead, New Jersey
Reviewed 4 weeks ago

This hotel is a gem. I came for a Conference at the Convention Center and was happy to get a room at half the price or less then they were offering there. It looks recently renovated, comes with a breakfast buffet, free wi-fi, the room is clean and comfortable and the service was wonderful. Why am I afraid? The price...

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Helpful?
Thank telkll
GHMANAGERFOM, Front Office Manager at Grand Hotel Orlando, responded to this review

Dear Valued Guest Thank you so much for your comment. I am extremely happy to hear about your experience during your stay with us. Please do not hesitate to contact me directly on your next visit to Orlando FL, I will be more than welcome to better assist you with your booking reservation. With warmest regards, Stephanie Samot Front Office...

Reviewed 4 weeks ago via mobile

Well, the pros are: The price was reasonable The area was great, Doctor Phillips The bathroom was new. Free internet. The cons are: The toilet leaked all over the floor from around the gasket The curtains weren't fully hung up The pillows were hard, Dollar General $3 type pillows The bed sunk in the middle The elevator was gutted and...

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Helpful?
1Thank Marn T
GHMANAGERFOM, Front Office Manager at Grand Hotel Orlando, responded to this review

Dear Valued Guest I truly apologize about your experience during your stay with us, We strive for excellent service and we failed. I thank you very much for your feedback, as this will help us to improve and revise our room amenities. We would hope for you to give us another chance to make it right! Please give me a...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff

Additional Information about Grand Hotel Orlando

Address: 7825 Universal Blvd, Orlando, FL 32819-8943 (Formerly WOW Resort)
Region: United States > Florida > Central Florida > Orlando
Price Range: $82 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grand Hotel Orlando 3*
Number of rooms: 334
Reservation Options:
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Also Known As:
Comfort Inn Universal Studios Area Hotel Orlando
Comfort Inn Orlando
Comfort Inn Universal Orlando
Orlando Comfort Inn
Grand Hotel Orlando Florida
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Orlando staff and other travellers.
59 questions
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Questions? Get answers from Grand Hotel Orlando staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room away from the staircase, people running up & down late at night.”
 of 5 bubbles W8148KEcarlosm, 12 Feb 2017 | Read review
“We stayed at room 109, across from the pool. That room was very clean.”
 of 5 bubbles sjersey35, 3 Feb 2017 | Read review
“Ask for inside renovated”
 of 5 bubbles johntt2017, 1 Feb 2017 | Read review
“I was on the 4th floor (top level) and it was very quiet.”
 of 5 bubbles telkll, 23 Jan 2017 | Read review
“1st floor rooms have the advantage of parking right outside the door.”
 of 5 bubbles cin5903, 1 Jan 2017 | Read review
5 of 5