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Grand Hotel Orlando

TripAdvisorUS$84*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$115*
US$84*
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US$95*
US$92*
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Grand Hotel Orlando
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285 Reviews from our TripAdvisor Community

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Showing 198: English reviews
Sheffield, United Kingdom
Reviewed 3 April 2017 via mobile

We stayed here for 2 weeks beginning of October 2016 just myself and my husband this time. Check in was good didn't have to wait very long and reception was friendly and gave us parking pass etc. Room was clean enough although could've been hoovered more but had clean towels , bed made everyday etc . Beds were comfy and...

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Helpful?
2Thank stacey w
GHMANAGERFOM, Front Office Manager at Grand Hotel Orlando, responded to this review

Dear Valued Guest Thank you so much for staying with us. It is a pleasure to hear about your experience during your stay with us, do not hesitate to contact us directly on your next trip to Orlando FL, I would love to better assist your with your booking reservations. Best Regards, Stephanie Samot Grand Hotel Orlando Front Office Manager...

Jacksonville, Florida
Reviewed 2 April 2017

We stayed there for a week. Good staffs, free parking, convenient location and good breakfast. We had some plumbing issue but as soon as we let them know somebody came to fix it in 10 min. Carpet is old otherwise it's a great place to stay.

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Helpful?
1Thank Tee918
GHMANAGERFOM, Front Office Manager at Grand Hotel Orlando, responded to this review

Dear Valued Guest I am extremely happy to hear about your experience during your stay with us. We hope to see you soon again! Thank you for staying with us. With warmest regards, Stephanie Samot Grand Hotel Orlando Front Office Manager 407-313-9999

Sao Paulo
Reviewed 1 April 2017

Since the arrival everything went pretty Well. All employees were very polite and helped with all questions. The room is really big for 2 and very cozy! Recommend to everyone this hotel and its location..perfect!

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Helpful?
1Thank alessiohfl
GHMANAGERFOM, Front Office Manager at Grand Hotel Orlando, responded to this review

Dear Valued Guest Thank you so staying with us. It is a pleasure to hear about your experience during your stay with us. We hope to see you soon again! With warmest regards, Stephanie Samot Front Office Manager Grand Hotel Orlando 407-313-9999

Bayamon, null, Puerto Rico
Reviewed 1 April 2017

Very good stay, comfortable clean room, big bathroom. Close to everything. Enjoyed very much. Didn't eat breakfast wanted to sleep in. Big pool. Close to Universal. Friendly service. Will recommend it.

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Helpful?
1Thank Iris R
GHMANAGERFOM, Front Office Manager at Grand Hotel Orlando, responded to this review

Dear Valued Guest Thank you for staying with us. I am very happy to hear about your experience during your stay with us. We hope to see you soon again! Warm Regards, Stephanie Samot Front Office Manager GRAND HOTEL ORLANDO 407-313-9999

Aughton, United Kingdom
Reviewed 1 April 2017

All staff from reception to room maid's were very helpful and courteous, On the down side our first room a disaster, firstly safe was inoperative, then two days later toilet backed up, and to top it all water started coming through ceiling my bed was wet, then they said they would have to move us, after a couple of hours...

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Helpful?
Thank neil2238
GHMANAGERFOM, Front Office Manager at Grand Hotel Orlando, responded to this review

Dear Valued Guest Thank you so much for bringing these issues to my attention, I am sorry about the unforeseen issues with your rooms, we would hope for you to give us another chance to make it right! Sincerely, Stephanie Samot Grand Hotel Orlando Front Office Manager 407-313-9999

Savannah
Reviewed 31 March 2017

Good location and a Lyft ride to or from Universal is around $6 so that is cheaper than parking at Universal. The "free shuttle' only goes to or from Universal once a day and not at a good time so don't count on that.

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Helpful?
Thank kathleensavannah
GHMANAGERFOM, Front Office Manager at Grand Hotel Orlando, responded to this review

Dear Valued Guest Thank you for your feedback, it is very important to us. We would hope to see you soon again! Warm Regards, Stephanie Samot Grand Hotel Orlando Front Office Manager 407-313-9999

Gas City, Indiana
Reviewed 30 March 2017

The staff was extremely friendly and helpful. The breakfast was great each day with enough variety to suite everyone. The only downfall was the extremely firm mattress and flat pillows. Most of family enjoyed the firm mattress, but all of us desired better pillows. It is an easy travel to Disney and even easier to get to Universal. I highly...

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Helpful?
1Thank queenheather05
GHMANAGERFOM, Front Office Manager at Grand Hotel Orlando, responded to this review

Dear Valued Guest Thank you for staying with us. We hope to see you soon again! Please do not hesitate to contact us directly on your next visit to Orlando FL, we would love to better assist your with your booking reservations. With warmest regards, Stephanie Samot Front Office Manager 407-313-9999

Atlanta, Georgia
Reviewed 29 March 2017

Checked out a few days ago in the morning. At 5 pm the same day, realized my son's watch ($50 casio, nothing valueable) and medicine chamber were left in the room. I called the front desk, and was told that housekeeping people are gone for the day. At that time, no note left by the housekeepers. I called next morning...

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Helpful?
1Thank 703josui
GHMANAGERFOM, Front Office Manager at Grand Hotel Orlando, responded to this review

Dear Valued Guest I truly apologize about this inconvenience. We strive for excellent service and we failed. I personally was not in the office this past week but I do agree with you and understand it's not acceptable the way the staff handle the situation as there are other managers that could have better assisted you with the lost and...

Toronto, Canada
Reviewed 28 March 2017

Yes they gave us room keys to an already occupied - with three people - room. Let me tell you about our stay: Stayed here for two nights. We were a late arrival; the hotel called to confirm our late arrival.......no less than two hours after that phone call we arrived at the hotel to find out they gave away...

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Helpful?
Thank JennRab
GHMANAGERFOM, Front Office Manager at Grand Hotel Orlando, responded to this review

Dear Valued Guest Thank you for bringing this issue to my attention, I truly apologize that I was unable to get back to you on time, as I have been out of the office, I truly apologize that my staff did not inform you. Please contact me directly to better assist you within this matter. Sincerely, Stephanie Samot Grand Hotel...

Ottawa, Canada
Reviewed 25 March 2017

We stayed there for 1 week March 14-21,2017. Very reasonable price. Just on Universal boulevard. 5 minutes to Universal studios and 10-15 minutes to Disney. Close to International drive where lots of fun go on everyday and you can dine and shop with better deals. Room was clean. Breakfast was really good - lots of items till 10:00 am. Few...

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Helpful?
Thank SYED M
GHMANAGERFOM, Front Office Manager at Grand Hotel Orlando, responded to this review

Dear Valued Guest It's a pleasure to hear about your experience during your stay with us. Our hotel unfortunately is not a "green hotel" and therefore we don't change the linen every day, unless if requested by guests. Thank you so much for staying with us. We hope to see you soon again! With warmest regards, Stephanie Samot Front Office...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff

Additional Information about Grand Hotel Orlando

Address: 7825 Universal Blvd, Orlando, FL 32819-8943 (Formerly WOW Resort)
Region: United States > Florida > Central Florida > Orlando
Price Range: $83 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grand Hotel Orlando 3*
Number of rooms: 334
Reservation Options:
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Also Known As:
Comfort Inn Universal Studios Area Hotel Orlando
Comfort Inn Orlando
Comfort Inn Universal Orlando
Orlando Comfort Inn
Grand Hotel Orlando Florida
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Orlando staff and other travellers.
84 questions
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Cortland, Ohio
DURHAM
4 months ago
Norwich, United Kingdom

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Questions? Get answers from Grand Hotel Orlando staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms have good views-west view is better”
rsgtx, 29 Apr 2017 | Read review
“Top floor rooms, away from stairs and elevators are quieter”
Jeffers0nB, 4 Apr 2017 | Read review
“We were at the corner room-had street noise. Choose a middle room.”
519syedm, 25 Mar 2017 | Read review
“Don't get a room near stairs”
ninab831, 18 Mar 2017 | Read review
“Try to get a room away from the staircase, people running up & down late at night.”
W8148KEcarlosm, 12 Feb 2017 | Read review
5 of 5
TripAdvisor
US$84* /night
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Booking.comUS$95
Expedia.comUS$92
HotelQuicklyUS$115
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Prices are for 1 room, 2 adults
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