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Westgate Lakes Resort & Spa

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Traveller (2195)
Room & Suite (991)
Pool & Beach (187)
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Overview
  • Excellent35%
  • Very good27%
  • Average14%
  • Poor9%
  • Terrible15%
Travellers talk about
“smokehouse grill”(127 reviews)
“paddle boats”(113 reviews)
“mini golf”(130 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Reviews (5,968)
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4,434 results
Traveller rating
1,301
1,118
695
529
791
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LanguageEnglish
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1,301
1,118
695
529
791
Show reviews that mention
All reviewssmokehouse grillpaddle boatsmini golfjacuzzi tubfull kitchenlake viewmaster bedroomwasher and dryerrecommend this resortnice resortsea worlduniversal studiosinternational drivefamily vacationorlando areadisney worldpools
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1 - 5 of 4,434 reviews
Reviewed 3 days ago via mobile

Horrible visit. Ended up not staying due to “failure to qualify”. The agent (inconsiderate Enrique) was so nonchalant about my issue. The staff didn’t even try and find an alternative except to spend more money. I happily declined and found another resort where the rates...More

1  Thank mycaleb03
Response from WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & SpaResponded 2 days ago

We appreciate you for reviewing our Westgate Lakes Resort & Spa. Although it is less than clear as to what occurred, we do hope that you provide us with another opportunity in the future to fully exceed your expectations. Lexa

Reviewed 5 days ago via mobile

The rooms were gorgeous! Didn't like that they tried to sell me a unit when we arrived. We were only interested in a vacation. Pools were nice, facilities were honestly much, much more beautiful than even the brochure showed.More

1  Thank Susan T
Response from WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & SpaResponded 2 days ago

Hi Susan, Thank you for taking the time to leave your review on your recent experience with us. We are pleased to know that you enjoyed our great amenities and facilities onsite. Making memorable stay experiences with our valued guests is what we do best!...More

Reviewed 5 days ago via mobile

I stayed at this resort for a weekend with my husband and 2 kids. My friend had a time share that was about to expire so she traded it for this and gave it to me for a deal. I would never pay regular price...More

Thank Carolyn W
Response from WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & SpaResponded 4 days ago

Thank you for sharing your experience with us. We regret to hear your stay was not enjoyable. We hope you reached out to our staff as they would have bee more than happy to resolve any issues you may have had. We will take your...More

Reviewed 5 days ago

Great place to stay while visiting the parks. Free shuttle too and from parks. Rooms are spacious and clean. We didn’t get much time here but would definitely recommend. I would come back and spend more time, property has lots to do.More

Thank Karen K
Response from WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & SpaResponded 2 days ago

Hi Karen, Thank you for sharing your experience with us. We are pleased to learn that you enjoyed so many different aspects of your stay with us. Nothing pleases us more than knowing we were able to provide you with a stay that met all...More

Reviewed 6 days ago via mobile

Very pleasantly surprised at how nice this resort was, and very reasonably priced. Very clean room, excellent mattress and linens. We go to Orlando often, and this resort is the nicest we have stayed in. We will definitely stay here again, this is actually the...More

Thank Mindina1
Response from WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & SpaResponded 5 days ago

We are honored that you had such a positive experience while visiting Westgate Lakes Resort & Spa. Your thoughtful and descriptive review reaffirms that we are heading in the right direction in creating a relaxing and entertaining atmosphere for all our guest to enjoy. We...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Room Service
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Tennis Court
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$76 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Spa Hotel in Orlando
#48 Top resorts Hotel in Orlando
#54 Luxury Hotel in Orlando
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$76 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Spa Hotel in Orlando
#48 Top resorts Hotel in Orlando
#54 Luxury Hotel in Orlando
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (2195)
Room & Suite (991)
Pool & Beach (187)
Dining (89)
Amenities (146)
Family and Play Areas (31)
Business Centre & Event Rooms (11)
Questions & Answers
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Ronni615
22 May 2018|
AnswerShow all 6 answers
Response from Sherrie D | Reviewed this property |
YOU CAN SCHEDULE THE TOUR SO IT WILL NOT INTERFERE. IT TAKES 45 IN TO AN HOUR. IF YOU AHVE KIDS AND DONT MIND NOISE AND A CROWED LOBBY AND CROSWED POOLS THEN YOU WONT MIND THIS PLACE. IF YOU WANT SOMETHING, QUIET, CLEANER... More
1
Vote
Bree B
21 May 2018|
AnswerShow all 3 answers
Response from Site2SeaMom | Reviewed this property |
There is a shuttle to Universal, and it is free, however, you have to book it the day before each day that you are there and they fill up quickly. So you may not be able to get a seat every day. I believe the last shuttle... More
0
Votes
Natashaewen
15 May 2018|
AnswerShow all 3 answers
Response from WestgateGuestRels | Property representative |
Hi Natasha! You may call us at 888-808-7410 or visit our website for more information regarding our units.
0
Votes
Room Tips
"Top floors have good views of local lakes quieter lift available"
Read review
"no matter which you choose your sure to have a wonderful stay"
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"DO NOT STAY HERE, If something goes wrong ,your on your own,There are many other places That will WELCOME..."
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"very top and corner rooms are the best in my opinion. They are quiet and in a secluded area of the building."
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