We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Westgate Lakes Resort & Spa

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 1 more site!
Professional photos
Westgate Lakes Resort & Spa
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

5,214 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Westgate Lakes Resort & Spa
See the most recent reviews
Showing 3,862: English reviews
Enid, Oklahoma
Reviewed 30 June 2014

The location of this resort was perfect for us, the rooms were nice and we felt that we paid a fair price for what we received. The downside, small issues like the tv remote not working and very thin walls were unexpected, but we could have done without the cockroaches! Hotel front desk wasn't worried about any of our problems...

 Report
Helpful?
1Thank Rick G
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for your letter of review regarding your stay at the Westgate Lakes Resort and Spa. We value your feedback! We’re pleased to hear that you enjoyed our award winning Westgate Smokehouse Grill! However, we would like to extend our apologies if for any reason the staff member(s) that you spoke with pertaining to issues in your unit as...

Cherry Hill, New Jersey
Reviewed 29 June 2014 via mobile

We recently stayed at westgate. The rooms were very clean. You get all the comforts of home while on vacation. Before you go you will get an email asking if you would like food to be in the room when you check in. This way no food shopping if you don't want to eat out and shop on vacation. The...

 Report
Helpful?
Thank Disneygirl12345
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

We truly appreciate your taking the time to write a review on the Westgate Lakes Resort and Spa. We are always pleased to hear when guests enjoyed their stay with us, as we strive to provide exceptional accommodations and a variety of onsite amenities, while being conveniently located near the Orlando attractions. Our goal is to provide a vacation that...

Washington DC, District of Columbia
Reviewed 29 June 2014

We arrived at this facility on a Sunday morning and it was like a zoo! The main lobby was noisy and chaotic. Where normally I would expect to be told about amenities and be given my room key, we were ushered to several desks in the chaos and ended with signing my husband and I up for a timeshare presentation....

 Report
Helpful?
6Thank Adrienne N
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

First, we would like to thank you for taking the time to share your experience at the Westgate Lakes Resort and Spa. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. Whilst an apology will regrettably not alter the outcome...

Miami, Florida
Reviewed 29 June 2014 via mobile

As an owner of a Westgate timeshare I am more inclined to stay within their properties. I ended up here after exchanging my week for a Short Stay in Orlando. That was my biggest mistake. My room was by the pool area and the sliding door to the balcony did not close correctly, so all day and night you hear...

 Report
Helpful?
3Thank Marilamb
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for your letter of review regarding your stay at the Westgate Lakes Resort and Spa. Please accept our apologies if for any reason the condition of the unit did not meet the normal Westgate standards. We are particularly concerned about this, and we will be investigating the details of the situation in the coming weeks. We have a...

Greenville, SC
Reviewed 29 June 2014

Spent way too much time registering and the promised 90 minute sales pitch became a 3 hour ordeal. Finally got to our Studio Room which faced the pool and it was quite noisy. We expected it to quiet down in the evening but it did not. One night we were kept up all night due to a very boisterous and...

 Report
Helpful?
Thank peacebeing
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

We appreciate you taking a moment to review the Westgate Lakes Resort and Spa. We recognize check-in can take time, which is why we have developed an online pre-registration option to speed this process. In response to the length of your tour, tours of the resort run an estimated 90 minutes although, they may run over from time to time....

Lehigh Acres, Florida
Reviewed 28 June 2014

I went there with the family.i had to work that day,so we arrived late.first the front desk couldn't find my room.finally I ended up in a loft without a kitchen and with a small fridge.after that they sent me to the V.I.P desk where owners are helped.There I was given a 25 dollars voucher to spend in the facilities and...

 Report
Helpful?
1Thank Bernardo L
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

We appreciate you taking the time to write this review. We know how many choices you have when staying in this city and we are glad you chose our facility. Our Westgate Owners have access to free Wi-Fi, while our guests pay a nominal fee of $10 for access to Wi-Fi and other amenities on site. We certainly appreciate the...

Alva, Florida
Reviewed 27 June 2014

We stayed at the Westgates Lakes resport and spa. Upon entry into our room we found a large bug dead in the middle of the living room. we threw it away and went about our day not thinking much of it. once night fell i went into the kitchen area to find little roaches all over the kitchen that quickly...

 Report
Helpful?
1Thank jessica a
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for taking a moment to evaluate our lovely resort. It's our deepest regret to learn that your overall expectations were not exceeded. Our staff always looks forward to accommodating all guests in the most efficient manner. We try our hardest to move our guest into a different unit once it’s available. Please accept our apologies in regards to...

New Delhi, India
Reviewed 27 June 2014

We stayed for 04 nights and it was a very comfortable stay. The condo room was very comfortable and had a small well stocked kitchenette. The bathroom was spacious with separate shower area and Jacuzzi tub. The room had a balcony and had a lovely view of the pool. We were on the higher floor and could see the fire...

 Report
Helpful?
2Thank Mohit C
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

We are overjoyed to hear when our guests have a marvelous experience here with us at the Westgate Lakes Resort and Spa! We strive to provide exceptional accommodations and a variety of onsite amenities, while being conveniently located to Orlando’s largest attractions and venues. Nothing pleases us more than to hear we were able to make your stay with us...

Reviewed 25 June 2014 via mobile

We had a very nice time. After check in we were taken to the VIP desk and shown how to reserve a shuttle. I made sure they showed me where to catch it. I stayed in the middle of the resort and our room was very nice and updated. If you want to get to the restaurant, grocery or check...

 Report
Helpful?
3Thank Steviegirl2008
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

We want to take the time to let you know how honored we are that you chose the Westgate Lakes Resort and Spa for your vacation! It pleases us to hear that you enjoyed your time with us and that we were able to provide you with accommodations and amenities such as the complementary shuttle service to the local attractions....

Seattle, Washington
Reviewed 25 June 2014

It was a big resort with 7 swimming pools. The quality of the room was just about average. they were good in amenities , like the single king bed room had a jet tub in the room with a separate shower cabin. Guest Laundry in the Building and clean swimming pools. However the service in room was not good. They...

 Report
Helpful?
Thank Vinod R
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for your feedback on your week long vacation. Since we are a timeshare business our housekeeping staff does not operate like a regular hotel. We are happy to read that our staff was able to assist you during your stay. Once again, thank you for allowing us to provide you with the convenience of our shuttle services and...

2,172 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1596)
Viewed
Hotel & Grounds (223)
Viewed
Room/Suite (397)
Viewed
Pool/Beach Area (111)
Viewed
Bathroom (95)
Viewed
View from Room (93)
Viewed
Family/Play Areas (20)
Viewed
Dining (58)
Viewed
Business Centre/Function Rooms (6)
Viewed
Other (593)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (518)
Viewed
2 Bedrooom Villa (56)
Viewed
Amenities (146)
Viewed
Pool (59)
Viewed
Dining (22)
Viewed
Studio Villa (85)
Viewed
The Hotel (63)
Viewed
Two Bedrooom Villa (87)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (58)
Viewed
Hotel & Grounds (10)
Viewed
Room/Suite (23)
Viewed
Pool/Beach Area (5)
Viewed
Bathroom (5)
Viewed
View from Room (2)
Viewed
Other (13)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Orlando
1.4 km away
Avanti International Resort
16.0 km away
Westgate Town Center Resort & Spa
3.5 km away
The Point Orlando Resort
The Point Orlando Resort
#27 of 333 in Orlando
4,312 reviews
Show Prices
Show Prices
Show Prices
1.6 km away
Doubletree by Hilton Orlando at SeaWorld
7.8 km away
Caribe Royale All Suite Hotel & Convention Center
2.5 km away
Hilton Grand Vacations at SeaWorld
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Westgate Lakes Resort & Spa in Orlando, Florida, provides guests all the comforts of a fully furnished home! All villas are non-smoking and range from Studio Villas with kitchenette and large jetted tub that sleep 4 to spacious Four-Bedroom Villas with full kitchen plus two kitchenettes that sleep up to 16, all within minutes of Orlando's world-class theme parks and tourist attractions. With scheduled shuttle service to Disney, Universal, SeaWorld and the Orlando Premium Outlets, 7 pools, full service Serenity Spa, Marketplace, Smokehouse Grill restaurant, Sid's Bistro serving Starbucks, extensive Activities program and lakefront Marina there is sure to be something for everyone. Westgate Lakes Resort & Spa is also pet friendly, allowing one pet under 60 lbs (fees apply). Come enjoy your Orlando vacation in comfort at the Westgate Lakes Resort & Spa! ... more   less 

Additional Information about Westgate Lakes Resort & Spa

Address: 10000 Turkey Lake Road, Orlando, FL 32819-8007
Region: United States > Florida > Central Florida > Orlando
Price Range: $167 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westgate Lakes Resort & Spa 4*
Number of rooms: 2000
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Sabre Hospitality Solutions, Expedia and Hotels.com so you can book your Westgate Lakes Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Westgate Lake Resort Spa
Westgate Resort Orlando
Westgate Lakes Florida
Westgate Lakes Hotel Orlando
Westgate Lake Resort Orlando
Westgate Hotel Orlando
Westgate Lakes Orlando
Westgate Lakes Resort & Spa Orlando, Florida
Hotel Style:
#31 Spa Hotel in Orlando
#45 Top resorts Hotel in Orlando
#52 Luxury Hotel in Orlando
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Westgate Lakes Resort & Spa staff and other travellers.
253 questions
Ask a question

See all questions (253)

Questions? Get answers from Westgate Lakes Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If technology is important to you and your family, consider your options.”
 of 5 bubbles reymoore21, 17 Jan 2017 | Read review
“Ask for a high floor and lake view.”
 of 5 bubbles beegee57, 14 Jan 2017 | Read review
“my top floor in complex 2200 was relatively quiet - room itself was very undesirable.”
  • outdated furnishings
  • notice the awful table and chairs, mirror wall above bed
 of 5 bubbles MktgChick, 11 Jan 2017 | Read review
“stay away!”
 of 5 bubbles , 9 Jan 2017 | Read review
“Higher floors are better away from A/C units for hotel.”
 of 5 bubbles mgold2016, 8 Jan 2017 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay