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    Westgate Lakes Resort & Spa

    9500 Turkey Lake Road, Orlando, FL 32819
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    03/12/2017 04/12/2017
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    US$132
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    Traveller (1987)
    Room & Suite (845)
    Pool & Beach (182)
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    Overview
    • Excellent36%
    • Very good27%
    • Average14%
    • Poor9%
    • Terrible14%
    Travellers talk about
    “smokehouse grill” (127 reviews)
    “paddle boats” (116 reviews)
    “mini golf” (124 reviews)
    Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Shuttle or Taxi Services
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Laundry Service
    Tennis Court
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Homewood Suites Orlando-International Drive/Convention Center
    3,062 reviews
    #37 of 341 hotels in Orlando
     
    Hilton Grand Vacations at SeaWorld
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    Hilton Orlando
    5,344 reviews
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    Rosen Plaza Hotel
    2,388 reviews
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (5,690)
    There are newer reviews for Westgate Lakes Resort & Spa
    See the most recent reviews
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    1,671 - 1,675 of 4,217 reviews

    Reviewed 13 December 2014 via mobile

    Worst place we have ever stayed on yime share exchange. Too many things wrong to list but condensed version- hair on bathroom floors, mold on bathroom doors and jets in jacuzzi. We would NEVER recommend to anyone.More

    Thank Alice A
    Response from WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & SpaResponded 18 December 2014

    Thank you so much for your review. Please know we take cleanliness very serious and the issues you mentioned falls below our standard of service. Allow us to sincerely apologize. Your feedback is greatly appreciated as it lets us know we need to reevaluate our...More

    Reviewed 12 December 2014

    So many things wrong...room facing loud Interstate, next door to a Hospital Emergency Room, above partiers that were talking and laughing after midnight, every night for the first 3 nights we were there and then we had to buy a fan to cancel out the...More

    Thank 589t03
    Response from WestgateGuestRels, Director of Sales at Westgate Lakes Resort & SpaResponded 24 December 2014

    Thank you for sharing your experience with us. We apologize for any inconveniences you experienced during your stay. Customer service is our top priority and we regret that we fell short during your stay. We will share these issues with our management to ensure they...More

    Reviewed 12 December 2014

    This review is for a stay from 12/11-12/16 at the Westgate Lake Resort and Spa. Upon check-in we were put in building 2300. There was a strong odor and dated furniture as soon as we stepped in. We immediately called the reception and requested a...More

    3  Thank Nitesh M
    Response from WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & SpaResponded 22 December 2014

    Thank you for your input. Westgate Lakes Resort and Spa is currently undergoing major construction. Part of it is to add more parking spaces as we want to make sure our guests are comfortable during their stay. We regret you had issues during your stay...More

    Reviewed 11 December 2014

    Wow what a place. We stayed in an two bed appartment. It has everything a great kitchen living room two bathrooms all pa very high standard. It my be a bit more expencive but so with while Stayed here in 2012

    Thank Joe M
    Response from WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & SpaResponded 18 December 2014

    Thank you so much for sharing your review. We’re so thrilled you enjoyed our units along with our full size accommodations. We hope you come back and visit us again very soon! Sincerely, Idalise

    Reviewed 11 December 2014 via mobile

    Very nice room. We arrived late in the evening and left early the next morning, so couldn't take advantage of all the amenities. The room was very clean and quiet. The bbq/steakhouse was really nice and the barbecued pork was excellent. We definitely would stay...More

    Thank Lynn R
    Response from WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & SpaResponded 18 December 2014

    We’re so happy to hear you enjoyed everything about our resort. It’s great we were able to provide you with a relaxing stay. We cannot wait to see you again soon. Sincerely, Idalise

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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Shuttle Bus Service
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Tennis Court
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$135 - US$257 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #29 Spa Hotel in Orlando
    • #45 Top resorts Hotel in Orlando
    • #53 Luxury Hotel in Orlando
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 2000
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, TravelUp, Expedia, Otel, Hotels.com, Hotwire, Priceline, Travelocity, Orbitz, getaroom.com, Evoline ltd, HotelQuickly and Cancelon so you can book your Westgate Lakes Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Florida >
    • Central Florida >
    • Orlando
    • Also Known As
    • Westgate Lake Resort Spa ,
    • Westgate Resort Orlando ,
    • Westgate Lakes Florida ,
    • Westgate Lakes Hotel Orlando ,
    • Westgate Lake Resort Orlando ,
    • Westgate Hotel Orlando ,
    • Westgate Lakes Orlando ,
    • Westgate Lakes Resort & Spa Orlando, Florida
    Add Photo Photos
    Traveller (1987)
    Room & Suite (845)
    Pool & Beach (182)
    Dining (81)
    Hotel & Grounds (1148)
    Bathroom (124)
    Family and Play Areas (27)
    Business Centre & Event Rooms (10)
    Nearby
    Rosen Plaza Hotel
    2,388 reviews
    .54 km away
     
    Homewood Suites Orlando-International Drive/Convention Center
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    1.27 km away
     
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    1.88 km away
     
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    Ask a question
    Questions & Answers
    Gina A
    7 November 2017|
    AnswerShow all 8 answers
    Response from WestgateGuestRels | Property representative |
    Gina, thank you for reaching out to us. You are more than welcome to modify your reservation by contacting our Owner Reservations Department at 800-925-9999 opt. 3. You can also wait until check-in to see if an upgrade is... More
    0
    Votes
    Lilyflor1
    28 October 2017|
    AnswerShow all 7 answers
    Response from Esp916 | Reviewed this property |
    I honestly don't know where these people stayed or what people they ran into that worked there but I stayed here and my stay was fine. No bed bugs no roaches and the service I got was awesome when checking in and the staff... More
    1
    Vote
    racb79
    13 September 2017|
    AnswerShow all 5 answers
    Response from WestgateGuestRels | Property representative |
    Thanks for reaching out to us! We are a timeshare resort and like to give all of our guests and owners the opportunity to see what we have to offer. We do offer several different accommodations and are always available to... More
    0
    Votes
    Room Tips
    "do not go there"
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    "Avoid freeway side"
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    "Given the number of buildings, it's possible to ask for a quiet location or a busier location. Ask, and..."
    Read review
    "ask to be away from the construction area... beep beep beep"
    Read review
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