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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#10 of 381 hotels in Orlando
Location
Cleanliness
Service
Value
Travellers' Choice
Welcome to Aloft Orlando Downtown, your Orlando “home away from home.” Aloft Orlando Downtown aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.
Close to some of Orlando's most popular landmarks, such as Church Street Station (0.2 mi) and City Arts Factory (0.3 mi), Aloft Orlando Downtown is a great destination for tourists.
Guest rooms offer amenities such as a flat screen TV and air conditioning, and guests can go online with free wifi offered by the hotel.
Aloft Orlando Downtown features 24 hour front desk, a concierge, and room service, to help make your stay more enjoyable. The property also boasts a pool and breakfast. If you are driving to Aloft Orlando Downtown, there is paid private parking available on-site.
If you are looking for a nearby place to eat, Aloft Orlando Downtown is within walking distance of some popular restaurants including Kres Chophouse (0.3 mi), The Boheme (0.1 mi), and Le Gourmet Break (0.3 mi).
If you’re looking for something to do, Lake Eola Park (0.7 mi) is a nice way to spend some time, and it is within walking distance of Aloft Orlando Downtown.
Aloft Orlando Downtown puts the best of Orlando at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Billiards
Evening entertainment
Children Activities (Kid / Family Friendly)
Paid private parking on-site
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Breakfast available
Complimentary tea
Happy hour
Outdoor dining area
Snack bar
Wine / champagne
Patio
Board games / puzzles
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun deck
ATM on site
First aid kit
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Safe
Coffee / tea maker
Kitchenette
Flatscreen TV
Walk-in shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Green
Languages Spoken
English, Spanish
Location
83Good for walkers
Grade: 83 out of 100
31Restaurantswithin 0.5 km
20Attractionswithin 0.5 km
Contact
500 S Orange Ave, Orlando, FL 32801-3708
Getting there
Church St StationOrlando Sunrail6 min
Orlando Health/Amtrak StationOrlando Sunrail16 min
Car HireSee all Orlando car hire
763Reviews15Q+A100Room tips
Reviews
Traveller rating
- 483
- 162
- 64
- 28
- 26
Time of year
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Most Recent
I visited this hotel 3/16/23 thru 3/19/23. The staff was adequate. The concerns that I have are: The paid parking of $28.00 per night is pretty steep considering the price being paid for the room. Additionally, it would be nice to know that the only amenities that guests are provided are coffee, tea, and water. Lastly, I was astonished of how thin the walls were as we could hear toilets flushing, doors closing and conversations going on. I would also be remiss if I didn't say how startled I was when my wife observed an insect in the bathroom.
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Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Joel Henriquez-Conejo, Guest Services / Front Office at Aloft Orlando Downtown
Responded 2 days ago
Dear JB0602 Thank you for taking the time to share your thoughts regarding your experience at Aloft Orlando Downtown. On behalf of the hotel, we would like to offer you our sincerest apologies for your less-than-ideal experience. Please be advised that due to us being a downtown location, parking does come at an additional cost to which we offer ours with operating 24/7 and unlimited in-and-out privileges. We also have all of our listed amenities and packaged rates on our Marriott booking website for all potential guests to see and our 24/7 guest service team is always happy to answer any questions you may have. We do want to inform you at the Aloft Orlando Downtown is a proud historic high-rise dating back to 1968 when it was functioning as an administrative building for Orlando Utilities Commission which was then converted to a hotel in 2011-2013. During this conversion many of the original structures, fixtures, and finishes still stand today for our guests to experience. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I've stayed here twice and had the same experience both times. The hotel location is good, the layout and furnishings are great and this would seem to be a fantastic option for travelers. However , the odor of marijuana in this hotel is overwhelming. My last stay I awoke at 2am and it was so strong I thought someone was smoking in my room. Complained to the front desk who promptly did nothing while I was unable to sleep due to being irritated by the smoke. I understand this isn't the fault of their hotel but seems like they have an issue and should hire security or charge a cleaning fee for those guests who wish to partake and ruin others experience.
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Date of stay: March 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Joel Henriquez-Conejo, Guest Services / Front Office at Aloft Orlando Downtown
Responded 2 days ago
Dear Topherashey. Thank you for taking the time to share your thoughts regarding your experience at Aloft Orlando Downtown. On behalf of the hotel, we would like to offer you our sincerest apologies for your less-than-ideal experience. Please be advised that we at Aloft Orlando Downtown are a smoke free property and we uphold this to the fullest extent were additional fees do occur for breaking this rule. Rest assured that our staff have addressed this issue as this can have a negative impact on anyone's experience. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
In town for NCAA tournament. Hotel is in a great location and has a modern vibe. The hotel staff was awesome - the front desk (dog bones provided). housekeeping, room service and the valet crew all went out of their way to be friendly and supportive. Would definitely stay here again.
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Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
As a frequent business traveler, I can honestly say that my experience was beyond exceptional. The test of a great property and staff is we you need assistance and get it - immediately. Your Guest Service Manager, Joel came through! He helped me get some critical documents printed and was genuinely happy to help. It may seem like a small thing but in my world it was huge. His level of service is outstanding. Knowing help is there when you need it sure establishes loyalty! Thank you, Joel!
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Date of stay: March 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Absolutely amazing stay. The hotel's location is right across the street from the Arts Center and walking distance to the Amway center. There's plenty of restaurants, a 7-11, and Walgreens within walking distance as well. The rooms were spotless and looked brand new. Everything worked as it should. Not even a mark on the walls or furniture. Our room was well over 600sqft and spacious. But..the star of the show are the staff. Every single staff member we interacted with couldn't do enough for us. Valet, front desk, bartender, housekeeping, maintenance. All of them were absolutely top-notch. Mind you, this is a "limited service" hotel, but they were providing an experience well above what many "full service" hotels offer. As I was rolling out the luggage cart from the room to the car, a maintenance man insisted on helping me take it to the car. On top of that, he absolutely refused to take a tip, and I offered many times. We'll definitely be back. …
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Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jimena Castelan-Borjas, Guest Services / Front Office at Aloft Orlando Downtown
Responded 2 weeks ago
Dear FLNomad, Thank you for sharing your experience at Aloft Orlando Downtown. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My mom and I stayed one night so that we could attend a show at the performing arts center across the street. This Aloft location was perfect for us to be able to just walk across the street to see our show. The valet parking was so helpful and the woman who helped us in valet was so great. Everything was GREAT. The hotel is so nice and clean and super cute decor. The person at the front desk when we arrived was SO helpful. He set us up with dinner recommendations in the area that we were also able to walk to. I am so mad at myself for forgetting his name…such a great guy! The room was SO quiet.. I don’t know if I’ve ever stayed in a quieter hotel! The beds were very comfortable and loved the extra pillows provided. We booked a smaller room but it was still very spacious. The next day we enjoyed the pool before check out. It was very nice too. Ana was at the front desk when we checked out and she was absolutely amazing. I was also so impressed to learn about the dog adoptions that take place here. I give this hotel an 11 out of 10 …
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Derek Handley, Guest Services / Front Office at Aloft Orlando Downtown
Responded 4 weeks ago
On behalf of the entire hotel team, I want to thank you for sharing about your check in and stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with with our entire team and specifically Ana and Joel as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel was very clean. Great location to Dr. Phillips Center and restaurants. Darren checking us in was very nice, polite and professional. Happy hour at the bar was a nice extra. Room was comfortable and clean. My only complaint would be the water in the shower was not that hot. Overall excellent place to stay.
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Date of stay: February 2023Trip type: Travelled as a couple
Room Tip: Valet parking only.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Derek Handley, Guest Services / Front Office at Aloft Orlando Downtown
Responded 4 weeks ago
Thank you for sharing your experience at Aloft Orlando Downtown. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have traveled for 10+ years of my career. I have been checked in to 100+ hotels over the years. Derek at Aloft created the best check in I have ever experienced. He was kind, efficient, happy and engaged! The room is great, but Derek makes the place.
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Date of stay: February 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Derek Handley, Guest Services / Front Office at Aloft Orlando Downtown
Responded 3 Feb 2023
Thank you for sharing your experience at Aloft Orlando Downtown. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Thank you for your kinds words regarding the service I was able to provide for you. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I arrived late Tuesday and upon arrival, I was greeted with a smile the young lady that checked me in was extremely professional and friendly Nathaly went above and beyond. I am always traveling and it is really nice to see a friendly smiling face at the end of a long day.
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Derek Handley, Guest Services / Front Office at Aloft Orlando Downtown
Responded 26 Jan 2023
Dear Danny, Thank you for sharing your experience at Aloft Orlando Downtown. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is one of the most welcoming hotels I get to stay at. The valet service is great as are the desk people. As a Platinum Marriott member the welcome and service is a mixed bag. Not so at this hotel though. Always top notch.
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Date of stay: January 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Derek Handley, Guest Services / Front Office at Aloft Orlando Downtown
Responded 20 Jan 2023
Dear danG3402LL, Thank you for sharing your experience at Aloft Orlando Downtown. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$187 - US$269 (Based on Average Rates for a Standard Room)
LOCATION
United StatesFloridaCentral FloridaOrlando
NUMBER OF ROOMS
118
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Claim Your ListingALOFT ORLANDO DOWNTOWN: UPDATED 2023 Hotel Reviews, Price Comparison and 544 Photos (Florida) - Tripadvisor
Frequently Asked Questions about Aloft Orlando Downtown
Which popular attractions are close to Aloft Orlando Downtown?
Nearby attractions include Dr. Phillips Center for the Performing Arts (0.2 km), Corona Cigar Company & Diamond Crown Cigar (0.5 km), and Mad Cow Theatre (0.4 km).
What are some of the property amenities at Aloft Orlando Downtown?
Some of the more popular amenities offered include free wifi, a pool, and a lounge.
Which room amenities are available at Aloft Orlando Downtown?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Aloft Orlando Downtown?
Guests can enjoy a lounge, breakfast, and complimentary tea during their stay.
Is parking available at Aloft Orlando Downtown?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Aloft Orlando Downtown?
Conveniently located restaurants include Kres Chophouse, The Boheme, and Hamburger Mary's.
Are there opportunities to exercise at Aloft Orlando Downtown?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Aloft Orlando Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Aloft Orlando Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Aloft Orlando Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Aloft Orlando Downtown?
The staff speaks multiple languages, including English and Spanish.