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Hyatt Place Orlando Universal

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Traveller (139)
Room & Suite (137)
Pool & Beach (20)
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Overview
  • Excellent53%
  • Very good31%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“free shuttle”(60 reviews)
“free breakfast”(59 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3 Star Hotel
All hotel details
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Reviews (1,395)
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1,180 results
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LanguageEnglish
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621
345
140
44
30
Show reviews that mention
All reviewsfree shuttlefree breakfastroom was spacioustgi fridaysshuttle servicethe breakfast areawould stay here againconvenient locationfront desk staffgreat place to stayvery nice hoteltheme parkmini fridgeyogurtcity walkinternational driveelevator
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1 - 5 of 1,180 reviews
Reviewed yesterday

Stayed for two weeks in the above hotel. The hotel is very clean and the rooms are cleaned every day. The staff are very friendly and can not do enough to help, the manager Kimberly was exceptional she ensured that she asked every day if...More

Thank Sheila J
Response from Hyatt01, Guest Relations Manager at Hyatt Place Orlando UniversalResponded yesterday

Hello Sheila J: Thank you so much for your feedback and I am so happy to hear that you had an excellent experience We hope that we will have the pleasure of hosting you again the next time you are in Orlando.

Reviewed 6 days ago

Hello, First of all, before any negative comments, let me put positives first. The only possible positive comment is about the reception staff. Service with a smile, very helpful, listening, co-operative, and ready to help as far as they can. Rest all are negative 1....More

1  Thank Bhavin Y
Response from Hyatt01, Guest Relations Manager at Hyatt Place Orlando UniversalResponded 5 days ago

Hello Bhavin Y: Thank you so much for your feedback and assisting us in improving in all areas of the hotel. We are very sorry for the inconvenience you experienced, thank you for letting us know and we are very sorry. We hope that we...More

Reviewed 1 week ago

the worst hotel I've ever stayed . the hotel was old, the carpets are dirty and old. the only concern that the hotel staff have is to call the guest at 12:01 p.m telling them to leave. I will never stay in any again

Review collected in partnership with Hyatt Hotels
Thank nataliapiovani
Response from Hyatt01, Guest Relations Manager at Hyatt Place Orlando UniversalResponded 6 days ago

Hello nataliapiovani: Thank you so much for your feedback. We are very sorry for the inconvenience you experienced and thank you for letting us know. Hope that you will give us another opportunity to host you again the next time you are in Orlando.

Reviewed 1 week ago

We stayed for 3 nights. Great hot breakfast included, which really cut down on costs at Universal. Free shuttle to Universal, and a Universal rep is on site, which was very helpful. Staff were all very friendly and helpful. Nothing fancy, but perfect for us.

Review collected in partnership with Hyatt Hotels
1  Thank Mary B
Response from Hyatt01, Guest Relations Manager at Hyatt Place Orlando UniversalResponded 1 week ago

Hello Mary: Thank you so much for your feedback and we hope that we will have the pleasure of hosting you again very soon.

Reviewed 1 week ago

I had a good experience in my 5 day stay. The hightest point is the staff, who were very attentive and concerned to help in all my interactions. The simple breakfast met my expectations and the coffee/market located next to the reception was able to...More

Review collected in partnership with Hyatt Hotels
1  Thank Marco D
Response from Hyatt01, Guest Relations Manager at Hyatt Place Orlando UniversalResponded 1 week ago

Hello Marco D: Thank you for your feedback and we hope that we will have another opportunity to host you again the next time you are in Orlando.

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$112 - US$266 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Romantic Hotel in Orlando
#31 Business Hotel in Orlando
#41 Green Hotel in Orlando
#58 Family Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$112 - US$266 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Romantic Hotel in Orlando
#31 Business Hotel in Orlando
#41 Green Hotel in Orlando
#58 Family Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (139)
Room & Suite (137)
Pool & Beach (20)
Dining (10)
Amenities (9)
Questions & Answers
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annelimalvarez
13 June 2018|
AnswerShow all 6 answers
Response from jeffreypavelschak | Reviewed this property |
They only provide shuttle service to Universal Studios and Sea World. They are a hotel partner with Universal Studios so they provide the shuttle service (they are Universal Studios buses). I would suggest taking an Uber... More
1
Vote
kathford4
17 March 2018|
AnswerShow all 5 answers
Response from Andrea B | Reviewed this property |
I believe all the rooms have 2 beds and a sofa sleeper so it works perfectly for families with children who won't sleep together! Just have to work out who gets the bed and who gets the sleeper
0
Votes
Msalibi
3 February 2018|
AnswerShow all 2 answers
Response from Kathleen A | Reviewed this property |
They also have shuttle from hotel if you don't have a car
0
Votes
Room Tips
"The hotel on a whole is very quiet"
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"Book the Family room if you are traveling with kids, it has a really convenient bunker bed"
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"Ask for a room away from the construction"
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"AC VERY loud. Stay away from elevators."
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