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Coco Key Hotel and Water Park Resort

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Coco Key Hotel and Water Park Resort
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2,529 Reviews from our TripAdvisor Community

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There are newer reviews for Coco Key Hotel and Water Park Resort
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Showing 2,345: English reviews
Rhondda, Wales, United Kingdom
Reviewed 4 April 2016

As soon as we got there we were charged like an extra £1000 for deposits, entertainment, waterpark entrance etc; Our room got cleaned 2 out of the 14 days we stayed there, we constantly complained about this as it meant we didn't have clean towels or anything. To apologise they gave us a voucher for a free alcoholic drink each...

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Helpful?
2Thank Charlie P
CoCoKeyOrl, Front Office Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello Charlie P, Thank you for taking the time to provide us with a review. I would like to offer my sincere apology for the challenges you faced during your stay with us. We strive to provide you excellent service from check in to check out and I am disappointed we were not able to meet that goal. I would...

Miami Beach, Florida
Reviewed 4 April 2016

I am always looking for a great deal and stay for the family , and I was recommended to Coco Key Hotel by a good friend , who very picky. My whole family enjoyed it and had a great time , especially my toddler boys . There's something for all ages to enjoy and plus it well centered around good...

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2Thank Haidy R
CoCoKeyOrl, Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello Haidy R, Thank you so much for taking the time to give us feedback from your recent stay. We truly appreciate it. I hope you and your family were able to make some lasting memories with us. I am thrilled that you enjoyed your time at CoCo Key and you were able to fully enjoy the water park and...

Reviewed 3 April 2016

The kids had a great time at the water park and pool! The unfortunate part is the water park shut down at 7:00 p.m. (March). They still had 1 more hour of day light to have fun though. They did continued their fun in the pool. The room needed repairs such as having a light switch when you entered the...

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5Thank Cindy J
CoCoKeyOrl, Front Office Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello Cindy J, Thank you for taking the time to provide us with a review. I would like to offer my sincere apology for the challenges you faced during your stay with us. We strive to provide you excellent service from check in to check out and I am disappointed we were not able to meet that goal. I would...

Reviewed 3 April 2016 via mobile

Our room was espectacular, very clean. Great service, breakfast buffet really good. The water park is awesome for kids 1 through 18. I've never seen lifegard in hotels as well working and efficient like the ones in Coco Key. The service overall was really good. The guest desk to buy the Universal tickets was very helpfull. They have free shuttle...

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3Thank Astrid R
CoCoKeyOrl, Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello Astrid R, Thank you for taking the time to give us feedback from your recent stay. I am thrilled you had an "awesome experience" with us. Our ultimate goal is to provide a safe, clean and fun environment for our guests. We are so pleased that you and your family had such a great time with us. We look...

Ocean View, Delaware, United States
Reviewed 3 April 2016 via mobile

First the bad ......Stayed three nights. No rollaway beds yet they let me book a room for 5 people , almost move of the vending machines on property has working out ice, I went to four machines to find water , the gym had a total of 6 machines in it and two were out of order . The one...

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2Thank Kerri F
CoCoKeyOrl, Front Office Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello Kerri F, Thank you for taking the time to provide us with a review. I would like to offer my sincere apology for the challenges you faced during your stay with us. We strive to provide you excellent service from check in to check out and I am disappointed we were not able to meet that goal. I would...

Reviewed 3 April 2016 via mobile

My family and I enjoyed our stay. I went on Easter wkend and it was pretty packed. Life guards are extremely attentive to your children while they're in the waterpark and the pool. It allows us parents to lay back and relax. Awesome place.

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2Thank Carmen R
CoCoKeyOrl, Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello Carmen R, Thank you very much for taking the time to give us feedback from your recent stay. I am thrilled you and your family were able to fully enjoy the water park. Our ultimate goal is to provide a safe, clean and fun environment. We look forward to welcoming you back soon. Warm regards Salomé salome.martin@cocokeyorlando.com

Camden, Tennessee
Reviewed 2 April 2016

Beautiful hotel at an economical cost and great amenities for children. Would highly recommend to anyone traveling with young people. The hotel offers many things to do right on the property. Located on International Drive, the most popular area of Orlando, you are afforded everything you could need or want within walking distance.

Review collected in partnership with this hotel
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2Thank jackieh231
CoCoKeyOrl, Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello Jackieh231, Thank you very much for taking the time to write a review. We truly appreciate it. It allows us to continually meet and exceed our guests expectations. I am so pleased that you and your family had a great time at CoCo Key Orlando. Our hotel and water resort has a lot to offer and is centrally located...

Wesley Chapel, Florida
Reviewed 2 April 2016

this was a hotel that my kids enjoyed fully, the game room, water park and the pool. there are other things to do outside of the hotel that is walking distance. I would recommend this hotel for vacation

Review collected in partnership with this hotel
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1Thank floridar2016
CoCoKeyOrl, Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello Flroridar2016 Thank you for taking the time to provide us feedback regarding your recent stay. We truly appreciate it. I am thrilled you and your family had a great time at CoCo Key and that you were able to fully enjoy all our amenities. We look forward to welcoming you back for your next vacation. Warm regards Salomé salome.martin@cocokeyorlando.com

Pinconning, Michigan
Reviewed 2 April 2016

Our staff was friendly enough, but check in and out lines were long. My vehicle was broken into during my stay, so this put a damper on my feelings toward this place. I parked toward to the back of the lot due to the rest being full when I arrived back to the hotel at 9:30 am. The only thing...

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Helpful?
Thank danaolar
CoCoKeyOrl, Front Office Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello danaolar, Thank you for taking the time to provide us with a review. I would like to offer my sincere apology for the challenges you faced during your stay with us. We strive to provide you excellent service from check in to check out and I am disappointed we were not able to meet that goal. I would like...

Whitehouse, Texas
Reviewed 2 April 2016

Our nine year old left her phone in the room the day we departed. She realized it as we were getting on the plane that it was missing so we quickly did the "find my phone" and saw that it was still at the Coco Key Hotel. We called them from the plane and they said they would "get back...

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3Thank Brensin75791
CoCoKeyOrl, Front Office Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello Brensin75791, Thank you for taking the time to provide us with a review. I would like to offer my sincere apology for the challenges you faced during your stay with us. We strive to provide you excellent service from check in to check out and I am disappointed we were not able to meet that goal. I would like...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Family friendly hotel and water resort located near the major theme parks and shopping. Coco Key Hotel and Water Resort is Orlando's first canopy covered water park boasting fourteen flumes, featuring "The Boomerango," 60ft of thrill seeking adventure offering twists and turns until you splash into our heated outdoor pool. Coco Key offers a 6,000 sq.ft. arcade featuring over 50 of the newest and coolest video games and interactive gaming on the market today. Coco Key Hotel and Water Resort-Orlando offers 391 well appointed Guestrooms and Suites designed for your Orlando, Florida lodging needs. Amenities include free local calls, coffee/tea makers, self controlled air conditioning, 37" plasma televisions with ESPN, am/fm alarm clock radios. Additional amenities include complimentary transportation to Universal, SeaWorld, Aquatica and Wet n' Wild, complimentary area shuttle, kids club and daily activities. ... more   less 

Additional Information about Coco Key Hotel and Water Park Resort

Address: 7400 International Drive, Orlando, FL 32819-8234
Region: United States > Florida > Central Florida > Orlando
Price Range: $138 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Coco Key Hotel and Water Park Resort 3*
Number of rooms: 391
Reservation Options:
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Also Known As:
Coco Key Hotel And Water Park Orlando
Orlando Grand Hotel
Coco Key Hotel And Water Park Resort Orlando, Florida
Hotel Style:
#73 Business Hotel in Orlando
#132 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Coco Key Hotel and Water Park Resort staff and other travellers.
176 questions
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Questions? Get answers from Coco Key Hotel and Water Park Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would stay away from the pool side with the children it may get a little noise and that is normal.”
 of 5 bubbles danettae2017, 23 Feb 2017 | Read review
“Room 7115 was a great room- very spacious!”
 of 5 bubbles NikkiEspiner, 11 Feb 2017 | Read review
“Beware rooms near the pool as music played till 10pm”
 of 5 bubbles , 9 Feb 2017 | Read review
“if you want quiet don't get room near water park or pool. loud music in am.”
 of 5 bubbles imijjava, 7 Feb 2017 | Read review
“ask for away from outside rooms if you're looking for quieter”
 of 5 bubbles Bari1025, 5 Feb 2017 | Read review
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