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Walt Disney World Swan and Dolphin

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Walt Disney World Swan and Dolphin
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4,962 Reviews from our TripAdvisor Community

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Hudson, New Hampshire
Reviewed today NEWvia mobile

We are currently staying here right now, February 26th 2017. The room was filthy, as you can see in some of the pictures. Mold, stains, and generally gross. After complaining, they offered us an upgrade for the following day, and a small resort credit. We originally booked one of the Disney Value resorts, but wanted to check out this property....

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Helpful?
Thank Wizb0
Tulum
Reviewed yesterday NEW

This was our second stay on the Swan side of the resort. We personally prefer the Swan side as it has 2 queen beds and the Dolphin has 2 double beds. There is a good quick service restaurant on the Dolphin side, and you can purchase mugs for free drinks that do not expire. It is very close to the...

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Thank Amanda G
Naples, Florida, United States
Reviewed yesterday NEWvia mobile

The hotel seems dated. Our room is very small and the view is horrible, if not gross. The Disney movie Chanel doesn't work. We dined at garden grove because of the characters. Pluto came to our table before we were even seated. They were out of beer and only had four menu choices. Kids meals didn't have a price and...

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Thank Brittany K
Houston, Texas, United States
Reviewed yesterday NEW

This hotel is large & in a great location. However, it is SO OUTDATED and you can't tell that you are on a Disney property because there's nothing Disney inside. My family stay at a different Disney property each year and, in the rooms, you would see "Mickey" motifs. The lobby would have hints of Disney everywhere. There's nothing like...

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Thank NicolePG123
Fort Mitchell, Alabama
Reviewed yesterday NEWvia mobile

My family and I stayed at the Swan the weekend before Valentines Day. We stayed for 3 nights just ask a 4 day weekend get away. It was a great place to stay and very beautiful. From check in to us leaving the staff was excellent and very polite. We loved the fact it was so close to EPCOT and...

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Thank DisneyFan86
Phoenix, Arizona
Reviewed 2 days ago NEW

Not the best experience. Our company made the trip a great experience but the hotel did not. Customer service was lacking, poor communication on signs and just overall no one seemed to want to help. The day we were trying to check in, we had a 3 hour wait and I had a very fussy 2 year old. We went...

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1Thank angelicaaceves
Orlando, Florida
Reviewed 3 days ago NEWvia mobile

Stayed here with my girlfriend for a post Valentine's Day get away. The check in was a smooth process very nice front desk agent (Laura). She answered any question we had and she gave some great recommendations. The room was on the 4th floor with a balcony view of the hotels "beach" which was very nice. The only downside id...

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Helpful?
Thank Andres H
Yorktown, Virginia
Reviewed 3 days ago NEWvia mobile

Stayed just for one day but very efficient friendly check in. The room was clean, comfortable King bed. The room overlooked the front of the hotel and roofline I hope the other side was more scenic. They started cleaning out my room before I had checked out. Not having access after the early morning meeting was disappointing.

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Helpful?
Thank Brian M
WDWSDExecutiveOffice, Guest Relations Manager at Walt Disney World Swan and Dolphin, responded to this review

Thank you for your review. We are so glad to hear that overall, you enjoyed your stay! We apologize for any misunderstanding during check out. Thank you for being our guest!

Chicago, Illinois
Reviewed 3 days ago NEW

First of all, this should not be called the "Walt Disney" World Swan and Dolphin. No Disney magic or Disney fabulous customer service. One day we were headed to Blizzard Beach and there was a big portable sign saying "Transfer from Disney Springs to Typhoon Lagoon" at the bus stop. Luckily I knew that Typhoon Lagoon is closed for months...

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1Thank LiDawn40
WDWSDExecutiveOffice, Guest Relations Manager at Walt Disney World Swan and Dolphin, responded to this review

Thank you for taking the time to share your feedback. It is disheartening to hear of the disappointments you experienced during your recent stay with us. We have shared the information of the bus stop sign with Disney so it may be replaced. Thank you for being our guest.

Deerfield Beach, Florida
Reviewed 4 days ago NEW

We always stay at a Disney hotel but never considered the Swan as in our budget until a business meeting forced us to book here since there was no availability anywhere else. It ended up being Disney Magic in action! We had a beautiful room with luxury linens/service. Very clean and beautifully decorated. The view wasn't great- overlooked a roof...

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Thank TravelMaven613

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Walt Disney World Swan and Dolphin Resort is located in the center of Walt Disney World. Epcot and Disney's Hollywood Studios are just a boat ride or short walk away, with Magic Kingdom and Disney's Animal Kingdom Park nearby. Our hotel has free area transportation. We offer a unique blend of Disney benefits and Starwood amenities. ... more   less 

Additional Information about Walt Disney World Swan and Dolphin

Address: 1500 Epcot Resorts Boulevard, Orlando, FL 32830
Region: United States > Florida > Central Florida > Orlando > Lake Buena Vista
Price Range: $323 - $635 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Walt Disney World Swan and Dolphin 4*
Number of rooms: 2267
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Starwood, Orbitz and Jetsetter so you can book your Walt Disney World Swan and Dolphin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Walt Disney World Swan And Dolphin Hotel Orlando
Walt Disney Orlando
Walt Disney Hotel Orlando
Swan Resort Disney
Disney World Swan Resort
Walt Disney World Swan Resort
Walt Disney World Swan And Dolphin Orlando, Florida
Hotel Style:
#27 Spa Hotel in Orlando
#40 Top resorts Hotel in Orlando
#49 Luxury Hotel in Orlando
#117 Business Hotel in Orlando
#118 Romantic Hotel in Orlando
#142 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Walt Disney World Swan and Dolphin staff and other travellers.
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Questions? Get answers from Walt Disney World Swan and Dolphin staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a decent view or else you'll be very disappointed.”
 of 5 bubbles NicolePG123, 25 Feb 2017 | Read review
“I think even numbered rooms overlook roofs of convention center, but you can see fireworks at Epcot and DisneyWorld at night!”
 of 5 bubbles 32tb, 22 Feb 2017 | Read review
“Rooms on the water side are more quiet. Higher floors are also more quiet.”
 of 5 bubbles Feisqueen, 21 Feb 2017 | Read review
“Dolphin rooms facing Epcot have fireworks views”
 of 5 bubbles madiem2013, 21 Feb 2017 | Read review
“Ask for a room with a view of Epcot”
 of 5 bubbles page69, 18 Feb 2017 | Read review
5 of 5