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Walt Disney World Swan and Dolphin

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Walt Disney World Swan and Dolphin
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4,839 Reviews from our TripAdvisor Community

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There are newer reviews for Walt Disney World Swan and Dolphin
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Showing 4,416: English reviews
A TripAdvisor Member
1 review
Reviewed 1 week ago NEWvia mobile

We stayed here for a family Disney trip and were so happy with everything. The staff were friendly and helpful. THANK YOU to housekeeping for such a superb job - they even propped up our child's Minnie doll when they made the bed. We had one issue with loud guests who were being obnoxiously loud in the middle of the...

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Thank A TripAdvisor Member
Täby
Reviewed 1 week ago via mobile

I stayed at the Dolphin for three nights while my partner attended a conference. The hotel location is great for a visit to Epcot and Disney Boardwalk. Great pool area, hospitable staff and excellent with a free shuttle to Orlando Premium Outlet. However, the rooms feel really dated and I definitely missed a regular breakfast buffet. It's not a very...

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Thank Missbrun22
WDWSDExecutiveOffice, Guest Relations Manager at Walt Disney World Swan and Dolphin, responded to this review

Thank you for your review. Our resort has begun a beautiful refresh of our guest rooms and while the Swan guest rooms have been completed, the remaining guest rooms at the Dolphin and will be finished by the Fall of this year. Thank you for your compliments about our fantastic location and refreshing pool area which many of our families...

Green Bay, Wisconsin
Reviewed 1 week ago via mobile

We stayed at the Dolphin with some hesitation because of other reviews regarding charges. First of all the rate may seem good at the start but be aware they add a 25.00 resort fee (for us it was only 2 bottles of water because we don't use the other items) PLUS 20.00 parking fee and to top it off we...

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1Thank Donald V
WDWSDExecutiveOffice, Guest Relations Manager at Walt Disney World Swan and Dolphin, responded to this review

As the only Marriott/Starwood resort located on Walt Disney World property, we offer a unique blend of Marriott/Starwood amenities and special Disney benefits. Our room rates are highly competitive, often 25% - 40% lower than neighboring Walt Disney World properties, including taking into account our Resort Service Package and parking. The restaurant charge which was billed to your room by...

Miami, Florida
Reviewed 1 week ago via mobile

I was at the swan and dolphin and was lost there was an employee that was there he was new he said and he was just phenomenal he was off the clock but he was sooo very helpful with his knowledge and expertise about the hotel and times for the parks he said he's a cook at fresh restaurant his...

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Thank krystal2393
Omaha, Nebraska
Reviewed 1 week ago

This is an Epcot resort without the expense. Walking distance to the Boardwalk and Epcot Center with bus service to the Magic Kingdom and boat service to Disney Studios, Epcot or the Boardwalk if you choose not to walk. These two hotels have nicely appointed and comfortable rooms. They both have nice restaurants and great fitness centers. I stay at...

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Thank Dawsontodd
Sugar Land, Texas
Reviewed 1 week ago via mobile

We stayed during the Christmas holiday and since we had business within the hotel, we opted for the convenience. There are free shuttle buses and boats to attractions, and walking distance to the boardwalk. The double beds were substantially smaller than most US hotels and less comfortable; I didn't get one night of good sleep. Housekeeping was below par but...

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Thank Linda O
Atlanta, Georgia
Reviewed 1 week ago

Stayed at the Swan week of Christmas 2016 to New Years. Stayed the same week in 2015 and was unimpressed then, but even more so in 2016. I am an SPG member and stay here on points for our family vacation. This is by far the worst Starwood resort I've ever stayed at and would never consider actually paying to...

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Thank Laura475
WDWSDExecutiveOffice, Guest Relations Manager at Walt Disney World Swan and Dolphin, responded to this review

First, thank you for taking the time to review your recent stay with us. Please accept our apologies for the disappointments you encountered during your visit. What you have described is certainly not our standard and we would like the opportunity to take proper corrective action and enhance your experience. Please contact us at ReviewManager@swandolphin.com. Please include your complete reservation...

Johns Creek, Georgia
Reviewed 1 week ago via mobile

This our second stay at The Swan. I absolutely love this hotel. The walking distance to The Boardwalk and Epcot is the biggest selling feature for our family, but the rooms are fantastic and the entire hotel is beautiful. I absolutely must give a shout out to the house keeping staff. Our child was sick for part of our stay...

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1Thank Adventure1219
Topeka
Reviewed 1 week ago

I happened to wander into Kimono's by accident one night. Had sushi and a couple of beers and stayed for the karaoke. The next time I went was on purpose. Did the same thing as before with food and drink. I started to realize that servers like Kim, Polly and Meghan were the real reason I have been going there...

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Thank Kenneth W
ontario
Reviewed 1 week ago via mobile

Hotel: average hotel. Stayed at the swan from dec 27 to January 3. Family of four with two small children. The hotel itself is just average. Nothing outstanding but nothing wrong with it. Definitely not the quality of westin that we are use to but average hotel. Our bed was extremely uncomfortable...certainly not the usual heavenly beds and the pillows...

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3Thank sunny1010Ontario
WDWSDExecutiveOffice, Guest Relations Manager at Walt Disney World Swan and Dolphin, responded to this review

Thank you for your review. We're delighted to hear you enjoyed dining in Il Mulino and bluezeoo. However, we would like to address your experience in Garden Grove. Please contact us at ReviewManager@swandolphin.com and include your complete reservation details along with a copy of this review so that we can provide timely assistance.

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Multilingual Staff
Official Description (provided by the hotel)
Walt Disney World Swan and Dolphin Resort is located in the center of Walt Disney World. Epcot and Disney's Hollywood Studios are just a boat ride or short walk away, with Magic Kingdom and Disney's Animal Kingdom Park nearby. Our hotel has free area transportation. We offer a unique blend of Disney benefits and Starwood amenities. ... more   less 

Additional Information about Walt Disney World Swan and Dolphin

Address: 1500 Epcot Resorts Boulevard, Orlando, FL 32830
Region: United States > Florida > Central Florida > Orlando > Lake Buena Vista
Price Range: $337 - $675 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Walt Disney World Swan and Dolphin 4*
Number of rooms: 2267
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Starwood and Jetsetter so you can book your Walt Disney World Swan and Dolphin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Walt Disney World Swan And Dolphin Hotel Orlando
Walt Disney Orlando
Walt Disney Hotel Orlando
Swan Resort Disney
Disney World Swan Resort
Walt Disney World Swan Resort
Walt Disney World Swan And Dolphin Orlando, Florida
Hotel Style:
#28 Spa Hotel in Orlando
#39 Top resorts Hotel in Orlando
#48 Luxury Hotel in Orlando
#117 Business Hotel in Orlando
#118 Romantic Hotel in Orlando
#142 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Walt Disney World Swan and Dolphin staff and other travellers.
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Questions? Get answers from Walt Disney World Swan and Dolphin staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't get a room near the ice machine and elevator!”
 of 5 bubbles 418amyo, 16 Jan 2017 | Read review
“You have to see your room to know if it is good because of the layout.”
 of 5 bubbles alexfN1341ED, 16 Jan 2017 | Read review
“Ask for an updated room.”
 of 5 bubbles 654lisas654, 15 Jan 2017 | Read review
“Premium studio, and a view”
 of 5 bubbles mike741776, 15 Jan 2017 | Read review
“Ask for a renovated room. (You probably won't get it because they will screw it up.) It's a very old hotel.”
 of 5 bubbles Acb8694, 14 Jan 2017 | Read review
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