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Walt Disney World Dolphin Resort

Booking.comUS$268*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Walt Disney World Dolphin Resort
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5,170 Reviews from our TripAdvisor Community

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Showing 4,721: English reviews
Reviewed 17 January 2015

Yes, this is the famous Dolphin (or swan if you like) and it's all Disney and stuff but honestly, I was disappointed. The hotel is getting dated but they do their best to keep looking nice. The restaurant food (besides Shula's) was average at best. I had to get some late night dining at The Fountain and it's a burgers...

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Helpful?
2Thank Clayton C
WDWSDExecutiveOffice, Guest Relations Manager at Walt Disney World Dolphin Resort, responded to this review

Thank you for taking the time to review our resort. We are disappointed to hear that you did not find your stay with us enjoyable. We would like to share that we have embarked on a property wide refresh and redesign. We appreciate you giving our resort a visit and hope that you will reconsider visiting our Iconic Resort.

Dublin, Ireland
Reviewed 17 January 2015

The check in staff were helpful. That was the end of it really. The Disney staff in the shop were lovely and guest services (Disney) staff completely helpful. However all the money in this hotel is in the lobby, no communication between staff as to amenities. The pool area got closed off one of the evenings for the convention. I...

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3Thank Fifi20142015
WDWSDExecutiveOffice, Guest Relations Manager at Walt Disney World Dolphin Resort, responded to this review

Thank you for taking the time to review our resort. We are disappointed to hear that you did not find some of your stay Magical. We would like to share that we have embarked on a beautiful refresh and redesign of our property. We have brought your concerns to our Leadership Team. In the occasion that we need to provide...

Reviewed 17 January 2015 via mobile

Always enjoy a wonderful stay here whether with friends or family. Great resort to travel with kids. Terrific location to access the parks either by boat or bus and great dining options that include casual or fancier. We love Shulas and Il Mulino and enjoy the pools and other recreation areas. The kids club is a fantastic feature and the...

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5Thank Mnoticerocker
WDWSDExecutiveOffice, Guest Relations Manager at Walt Disney World Dolphin Resort, responded to this review

Thank you for your amazing review and for your loyalty as a Starwood Preferred Guest Platinum Member. We are ecstatic that you found your most previous stay with us Magical. We truly appreciate your kind words about our Cast members and that they were able to assist you in everything that you needed. We look forward to your next visit...

South Portland, Maine
Reviewed 17 January 2015

We have been to Disney multiple times and this hotel was, by far, our favorite. You are so close that you can walk to either Epcot or Hollywood Studios and lots of shops and restaurants on the Boardwalk. Thank you all at the Dolphin Hotel for making our stay perfect.

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2Thank debgems
WDWSDExecutiveOffice, Guest Relations Manager at Walt Disney World Dolphin Resort, responded to this review

Thank you for your outstanding review! We are elated to hear that you found your stay perfect! We look forward to your next visit with us.

Reviewed 17 January 2015

The Swan at Disney World is a great place to bring in the new year with your family. Rooms are comfortable and staff very personable. Disney world is right out your door. You can use the Disney amenities.

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2Thank sharon m
WDWSDExecutiveOffice, Guest Relations Manager at Walt Disney World Dolphin Resort, responded to this review

Thank you for your kind review. We are thrilled to hear that you found your New Year’s celebration Magical with us! We hope to welcome you back to our Iconic Resort real soon!

North Carolina
Reviewed 17 January 2015

My Disney experience was not so good. I have always heard Disney customer service was exceptional, well not at this hotel. Staff at times were rude, especially in the gift shop. In many spots throughout the hotel, I had to wait on a staff member because they were talking with other staff members. Prices in restaurant were very expensive. $14.00...

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3Thank John C
WDWSDExecutiveOffice, Guest Relations Manager at Walt Disney World Dolphin Resort, responded to this review

Thank you for taking the time to review our resort. We are disappointed to hear that you did not enjoy your stay with us. We hope that you will reconsider staying at our Iconic Resort in the future.

Rothesay, Canada
Reviewed 16 January 2015

For a large convention hotel this is a very nice place to stay. This hotel has several huge pools designated for adults only, families and kids and easy access by boat free to Epcot Center and Hollywood Studios. Several very good restaurants with Shula famous steak house and the Fresh Mediterranean Market with what I consider the best breakfast and...

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2Thank Katherine B
WDWSDExecutiveOffice, Guest Relations Manager at Walt Disney World Dolphin Resort, responded to this review

Thank you for your outstanding review and for your loyalty as a Starwood Preferred Guest Platinum Member. We are ecstatic that you found your stay Magical. We pride ourselves on our dining experiences. It sounds like you were able to enjoy a fair number of them. We would love to welcome you back, especially during our Food and Wine Classic...

Berlin, New Jersey, United States
Reviewed 16 January 2015

this was our first stay at the Swan, however, we have stayed at the Boardwalk and Yacht club in the past. Our room was newly renovated. We stayed on the 9th floor and had a great view of the water ways & walking trails. The hotel was clean and staff was very accommodating, friendly and helpful. If you can't get...

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2Thank JoeMam
WDWSDExecutiveOffice, Guest Relations Manager at Walt Disney World Dolphin Resort, responded to this review

Thank you for your fantastic review. We are elated to hear that you found your stay with us enjoyable! We appreciate you giving our resort a visit and hope that you may consider revisiting our iconic resort in the future.

Boston,MA
Reviewed 16 January 2015

I just returned from a week stay for family vacation, we have 3 children aged 2,3, and 7. I was initially a little nervous about some not so great reviews but keep in mind that some people out there are never happy and seriously seeking out negatives. If I have any thing to advise one to be aware of it...

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5Thank Ppddispatcher
WDWSDExecutiveOffice, Guest Relations Manager at Walt Disney World Dolphin Resort, responded to this review

Thank you for your outstanding review! We are ecstatic that you found your stay Magical! We truly appreciate your kind words about how our cast members made your stay more memorable. We hope to welcome you back to our Iconic Resort in the future.

Reviewed 16 January 2015

I went with My two kids and a Baby nephew To Orlando and when We got there really exaustes agree a four hours driving trip, we Valet the car. Suddently they called us at 10:00 PM while we were bathing The kids To go downstairs cause something happened with our car. The hotels Security was there with a huge drunk...

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3Thank LarissaCPimenta
WDWSDExecutiveOffice, Guest Relations Manager at Walt Disney World Dolphin Resort, responded to this review

Please accept our sincerest apologies for the disappointments you experienced during your stay with us. What you have described is certainly not our standard and we would like the opportunity to take proper corrective action and enhance your experience. Please contact us at ReviewManager@swandolphin.com. Please include your complete reservation details and a copy of this review so that we can...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Walt Disney World Dolphin Resort is located in the center of Walt Disney World. Epcot and Disney's Hollywood Studios are just a boat ride or short walk away, with Magic Kingdom and Disney's Animal Kingdom Park nearby. Our hotel has free area transportation. We offer a unique blend of Disney benefits and Starwood amenities. ... more   less 

Additional Information about Walt Disney World Dolphin Resort

Address: 1500 Epcot Resort Boulevard, Orlando, FL 32830-8428 (Formerly Walt Disney World Dolphin Hotel)
Region: United States > Florida > Central Florida > Orlando > Lake Buena Vista
Price Range: $331 - $601 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Walt Disney World Dolphin Resort 4*
Number of rooms: 2267
Reservation Options:
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Also Known As:
Walt Disney World Swan And Dolphin Hotel Orlando
Walt Disney Orlando
Walt Disney Hotel Orlando
Swan Resort Disney
Disney World Swan Resort
Walt Disney World Swan Resort
Walt Disney World Dolphin Resort Orlando, Florida
Hotel Style:
#27 Spa Hotel in Orlando
#39 Top resorts Hotel in Orlando
#49 Luxury Hotel in Orlando
#117 Business Hotel in Orlando
#118 Romantic Hotel in Orlando
#142 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Walt Disney World Dolphin Resort staff and other travellers.
170 questions
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Questions? Get answers from Walt Disney World Dolphin Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a balcony, it's worth it.”
ErikJ415, 25 Apr 2017 | Read review
“Ask for a room on the west side, apparently these are updated unlike rooms on the east side”
  • Room
  • View from balcony
Shbrri85, 25 Apr 2017 | Read review
“Ask for a room without a connecting door, unless you really need one.”
gusb2013, 24 Apr 2017 | Read review
“ask for a balcony”
dianeandmarc, 24 Apr 2017 | Read review
“Book direct - not through a third party.”
Fitkist, 24 Apr 2017 | Read review
5 of 5
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US$268* /night
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Prices are for 1 room, 2 adults
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