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BEST WESTERN Orlando East Inn & Suites

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BEST WESTERN Orlando East Inn & Suites
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411 Reviews from our TripAdvisor Community

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Showing 388: English reviews
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Mesa, Arizona
Reviewed 4 days ago NEW

Was a little nervous to book at this hotel based on some of the reviews, but for us it was fine. We arrived a little after 3 pm and our room wasn't ready neither was the other persons room checking in at the same time next to us. It wasn't a big deal, they ended up upgrading us to a...

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Helpful?
Thank jadobson
Silsbee, Texas
Reviewed 1 week ago

Hard to get in to property. The door handle was broke and the faucet in the bathroom was broken! The lady didn't even offer another room to shower in! Paid lot to have to go out smelling like yesterday

Review collected in partnership with Best Western
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Helpful?
Thank 151mistya
stuartb452, General Manager at BEST WESTERN Orlando East Inn & Suites, responded to this review

Dear 151mistya; I really appreciate you taking the time to share your disappointment with your recent stay. I want to personally apologize for the plumbing and door lock problems you encountered. We want our guest to have the best stay possible, where everything is in perfect order. I am sorry if that was not the case during your stay. You...

Jacksonville
Reviewed 3 weeks ago

There were live roaches in the first room I got. It also smelled like mold. Totally disgusting. The second room I got was a little better with the exception of the shady looking characters hanging around outside. Since they have live roaches I opted out of the free breakfast and coffee. You would think that BW would be more concerned...

Review collected in partnership with Best Western
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Helpful?
1Thank Nancy F
stuartb452, General Manager at BEST WESTERN Orlando East Inn & Suites, responded to this review

Dear Nancy F, I really appreciate you taking the time to share your disappointment with your recent stay. I want to personally apologize for the failure in our extermination program. A pest free environment is basic for a good stay. I am sorry if that was not the case during your stay. You can be confident that we will follow-up...

Reviewed 4 weeks ago via mobile

We were visiting for a birthday party and needed a clean affordable place to stay. The Best Western was that. It was easy to find. The rooms were large. They had a refrigerator. It included a full breakfast. It was a decent place to stay.

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Helpful?
1Thank Debbi T
stuartb452, General Manager at BEST WESTERN Orlando East Inn & Suites, responded to this review

Dear Debbi T; Thank you for staying at my Best Western Inn & Suites here in Orlando. This is a great place to stay for any reason. Your comment on how we are a good match for families is certainly spot on. Our breakfast allows everyone in the family to choose what they like to eat and its included within...

Otisville, New York
Reviewed 4 weeks ago

We had trouble booking an additional night on line to get the theAAA discount. The staff tried to assist and gave us a discount even though we could not make the change on line. Beds were comfortable.

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Helpful?
Thank Laura W
Dena J, Front Office Manager at BEST WESTERN Orlando East Inn & Suites, responded to this review

Thank you for providing us with your review. We're glad that our staff was able to enhance your stay. We did get new mattresses so it's great to hear that you enjoyed them. We hope that you choose to stay with us again.

North Fort Myers, Florida
Reviewed 5 weeks ago

I had an idea about hotel before we got there. I was pleasantly surprised. It was very clean and comfortable. The breakfast was very good. The hotel was the closest to family. I will stay again. Good job!

Review collected in partnership with Best Western
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1Thank shar0nw07
stuartb452, Manager at BEST WESTERN Orlando East Inn & Suites, responded to this review

Hello Shar0nw07, Thank you for the review of my Best Western Inn & Suites East Orlando. It is always great to hear how convenient our location is for the many guests who need to be near all the activities whether they be work or pleasure. Our breakfast allows everyone in the family to choose what they like to eat and...

Brantford, Canada
Reviewed 22 January 2017

Great place to stay, close to things we wanted, friendly, would have been nice to have a heated pool. 1/2 hour to the ocean, also close to hiking areas, and the beach. Cape Canaveral was also close by, with a nature centre that was amazing.

Review collected in partnership with Best Western
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Helpful?
Thank barbararZ4545JD
stuartb452, Manager at BEST WESTERN Orlando East Inn & Suites, responded to this review

Hello BarbararZ4545JD Thank you for the review of my Best Western Inn & Suites East Orlando. It is always great to hear how convenient our location is for the many guests who need to be near all the activities whether they be work or pleasure.

Reviewed 18 January 2017 via mobile

The staff was so friendly and courteous, helpful and polite. The man who checked us in was incredibly patient while he waited for me to find my items needed to check in. The room was impeccable and super clean. Everything we needed was available. Couldn't ask for an easier or more enjoyable stay!

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Helpful?
Thank Erin H
stuartb452, Manager at BEST WESTERN Orlando East Inn & Suites, responded to this review

Hello Erin H, Thank you for the review of my Best Western Inn & Suites East Orlando. I am extremely fortunate to have a fantastic team to work with. They are truly what makes this hotel great. I will be sure to recognize them publicly at our next celebration.

Columbus, Georgia
Reviewed 16 January 2017

Although the location seems a bit industrial the recent renovations of this hotel combined with the very reasonable rate makes this an excellent value. The rooms are neat and clean. There is a refrigerator in each room and the staff is very friendly.

Review collected in partnership with Best Western
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Helpful?
Thank J G
stuartb452, Manager at BEST WESTERN Orlando East Inn & Suites, responded to this review

Dear J.G. Thank you very kindly for the review of my Best Western Inn & Suites. I am extremely fortunate to have a fantastic team to work with. They are truly what makes this hotel great. I will be sure to recognize them publicly at our next celebration.

Vero Beach, Florida
Reviewed 2 January 2017

Hotel personal were friendly and accommodating. It's a dog friendly hotel which is why we stayed here. My advice to the hotel would be to remove rugs to avoid any lingering musty smells. We had a noisy mini-frig which was quickly replaced the following morning. There is an additional 20.00 per day charge which after the 3rd day the fee...

Review collected in partnership with this hotel
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1Thank Angel-out
Dena J, Front Office Manager at BEST WESTERN Orlando East Inn & Suites, responded to this review

Thank you for leaving us your feedback. I'd like to apologize for any of the inconveniences you may have experienced during your stay but I'm glad that we were able to help make up for some of them. We hope that none of those things will deter you in the future and we hope that you will stay with us...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff

Additional Information about BEST WESTERN Orlando East Inn & Suites

Address: 8750 E Colonial Dr, Orlando, FL 32817-4004
Region: United States > Florida > Central Florida > Orlando
Price Range: $125 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Orlando East Inn & Suites 2.5*
Number of rooms: 118
Reservation Options:
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Also Known As:
Best Western Orlando East Hotel Orlando
Orlando Best Western
BEST WESTERN Orlando East Inn & Suites Florida
Hotel Style:
#127 Business Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Orlando East Inn & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN Orlando East Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If stairs are a problem-request a 1st floor room as we didn't find an elevator during our stay..”
 of 5 bubbles jadobson, 23 Feb 2017 | Read review
“Travel tip near this location...Tolls. Getting a Sun Pass makes your trips easier to go to and from hotel right off I-4. [Disney World, Universal, Lego Land, Old Town USA etc.]”
 of 5 bubbles kellybP7959CP, 1 Jan 2017 | Read review
“My room was on second floor facing the 417. It was quite and a safe place to stay.”
 of 5 bubbles ge0rgeaj, 30 Dec 2016 | Read review
“The trash cans (2) need to be spread out they are close together and small. ”
 of 5 bubbles 390rachelp, 28 Dec 2016 | Read review
“I usually get a King Suite but had extra guests this time so we got the queen suite. Bring a stool if you have younger kids as the sink is higher than normal. ”
 of 5 bubbles GayleandMark, 17 Dec 2016 | Read review
5 of 5