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Quality Suites Universal South

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554 Reviews from our TripAdvisor Community

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Showing 387: English reviews
Reviewed 20 June 2016

The first day we had to change rooms three times. First room the door did not close properly due to waterdamage, it looked like. Second room smelled like mould or something similar. Third room smelled OK first hours, the smell got bad when we turned up the temp. When we opened the closet the smell got even stronger. We let...

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Thank CecilieS-J
Nottingham, United Kingdom
Reviewed 19 June 2016 via mobile

On the whole our stay was ok. It is a budget hotel so don't expect to much. We had a couple of minor issues like coffee machine & tv broke but were dealt with straight away. Breakfast is basic but free. So can't complain. Consists of waffles, eggs, sausage patties muffins, yoghurt, cereals. Good location to parks. Nice friendly staff.

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Thank mrsb2005
Reviewed 5 June 2016 via mobile

The hotel is quite run down, but if you're looking for somewhere to put your head for the night after a long day in Disney or universal it does the job! The room was comfortable, nice big bed, really comfy! The bathroom was clean, needed some re modernising though. The breakfast wasn't too bad, not much on offer but the...

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1Thank Amy S
Dartmouth, Canada
Reviewed 1 June 2016

While booking a room online, screen reset, and default dates were selected(todays date), not the ones that I entered, and didn't realize until booked. I immediately phoned customer service, and was told too bad, but the cancellation period has already expired. Tried to call/email management, and you are left on hold forever, nobody ever picks up, and nobody at grdesk@choicehotels.com...

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1Thank bj_from_hp
Reviewed 18 May 2016

If your only purpose is to visit the Orlando Parks and stay there the whole day, this is a good option. The overall service was average to good. Rooms were acceptable, air conditioner worked perfectly, bathroom looked clean, beds were comfortable. I will now list the CONS: - BREAKFAST AREA IS TOO DAMN SMALL : If you want to use...

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1Thank Otto G
NY
Reviewed 16 May 2016

Noisy, outdated , smells funny. Do not book this hotel unless you are desperate . T needs updating badly even the bathroom feels like your in a dungeon. I requested to be away from the elevator, ice machine and noise but they put me right next door the house keeping station and everything else. And wi-fi is horrible

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1Thank MOCHACOCOMAMA
Reviewed 13 May 2016 via mobile

For this price, it,s horrible. Old smelly room, air in the room never been refreshed. Very old dirty carpet and old dust all over the place and in the filfty airco. My allergic and astmatic son was on high medication, but became very sic. Hotel is dirty and poor all over the place. Toilet was broke. Breakfast was cold and...

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1Thank CorinevR
St. Petersburg, Florida
Reviewed 9 May 2016

We checked into the Quality Inn Suites on April 29, 2016. On the 2nd evening, April 30, 2016 we were inundated with ants and flying insects. After killing over 50 of them and continuing to find them in bed with us, I went to the front desk and asked to be moved to another room. The front desk clerk said...

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Thank Laura160
Panama City, Panama
Reviewed 7 May 2016 via mobile

Horrible, roach motel should be the name of this hotel, that's just the start. When confronted the front desk they told me they had to charge at least 1 night since we had been there for a few hours. "So I guess I'm lucky I saw the roaches" before they crawled up all over my family. I stayed here for...

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1Thank Emil B
Reviewed 7 May 2016 via mobile

We decided to drive in a day earlier to celebrate mothers day weekend. We decided to stay here for one night. I'm happy that it was only for one night because any longer would've been unreasonable. The overall hotel room was decent at first glance. It would do for the night being able to accommodate four people. We booked Queen...

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Thank Mogul W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Whether traveling for business or pleasure, make the Quality Suites Universal your home away from home whe visiting Orlando. Our great location, affordable rates and top-notch service are the winning combination you are looking for. ... more   less 

Additional Information about Quality Suites Universal South

Address: 9350 Turkey Lake Rd, Orlando, FL 32819-7319
Region: United States > Florida > Central Florida > Orlando
Price Range: $101 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites Universal South 2.5*
Number of rooms: 214
Reservation Options:
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Also Known As:
Quality Suites Universal South Hotel Orlando
Comfort Suites Orlando
Orlando Comfort Suites
Comfort Suite Orlando
Quality Suites Universal South Orlando, Florida
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Questions & Answers

Here's what travellers have asked, with answers from Quality Suites Universal South staff and other travellers.
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Questions? Get answers from Quality Suites Universal South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose poolside, unless you like to have a big road outside your window!”
 of 5 bubbles CharlotteOlsson, 7 Nov 2016 | Read review
“You can't get a good room here.”
 of 5 bubbles D2794EZthomash, 14 Oct 2016 | Read review
“use uber for parks.”
 of 5 bubbles 639diannev, 22 Sep 2016 | Read review
“Stay elsewhere”
 of 5 bubbles markc561, 19 Jul 2016 | Read review
“Not worth any perceived savings. Just stay away!”
 of 5 bubbles Laura160, 9 May 2016 | Read review
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