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Quality Suites Universal South

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552 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Suites Universal South
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Showing 387: English reviews
Jacksonville, FL.
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 21 April 2012

Do not stay at this hotel...it used to be nicer until the recent management. They are cowards and will avoid dealing with issues that you legitimately bring to them. The front desk person that was there when we checked in even said that managment was "new" and "poor". Many of the people who work there are in the same family,... More 

Helpful?
7 Thank Anthony Y
vabeach
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 April 2012

drove for 18 hours looking forward to a nice shower and a cozy bed . first impression I was greeted by a clerk that could use a fresh shower and a good shaving . i booked a room with two queen size bed and a sofa bed, instead I got a room with two full size bed and no sofa... More 

Helpful?
5 Thank Moises R

Travellers are raving about these Orlando hotels

Virginia Beach, Virginia, United States
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 April 2012

After driving about 14 hours to Orlando, we get to the hotel super excited to check in, take a shower, rest and go to the pool..... I thought I was walking in with my family to a cheap road motel. The smell of humidity, dirty blankets, missing furniture, and moldy tub made me go back to the the front desk... More 

Helpful?
4 Thank Nelly R
jonesboro
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 April 2012

First of all the room wasn't clean, with cobb webs in the corners. The door peep hole was missing glass, therefore anyone could look directly into the room. The refrigerate shelves were rusting and disgusting. The ultimate fifth were the roaches running up and down, and all around the room!!! We had to smash seven before running out to get... More 

Helpful?
3 Thank shawn s
Fairfax, Virginia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 April 2012

We checked in and got key card to room with a broken lock and could not get in. After a man from the front desk let us in and confirmed the lock was busted he could not to let us switch rooms because we bought thru Kayak. They were supposedly booked up. They gave rooms to the people who booked... More 

Helpful?
3 Thank phreeradical
Jacksonville, Florida
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 April 2012

Charged us $100 for changing sheets which by their own admission they washed and reused. The managers would not even say who they are...just like cowards they did not have the guts to say we are the managers/owners. Trash was all over the building (by the stairs, in the laundry room, etc). Bad smell most places. Hot tube was freezing... More 

Helpful?
3 Thank Grace Y
Gibraltar, Michigan, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 April 2012

I have stayed at many Choice Hotels.... I am a gold member with Choice. First, I checked in and had to buy febreeze!! SMELLS!! asked for a wake up call at 4 am because I had to work at 5 am.... I woke up at at 445 and called down to front desk... NO ANSWER!! I got to work 30... More 

Helpful?
3 Thank Jim R
Palm Coast, Florida
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 20 March 2012

Not enough room on here to explain how absolutely HORRIBLE this hotel was. Some say "you get what you pay for". Well, let me tell you, I wouldn't even pay $1 to stay here! Disgustingly dirty (sheets looked unchanged from last guests, stains appearing to be blood throughout the room and bathroom (walls, etc), as well as many other stains... More 

Helpful?
4 Thank Pocketfullasunshine
surgoinsville
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 March 2012

We only stayed two nights but both nights there was no hot water until morning. The room smelled musty like it had been damp and not dryed out. It also had hotel fleas(roaches). The pool and price was good but like it had been said in other reviews don't expect to much. We had gotten this out of a saver... More 

Helpful?
3 Thank randell k
valdosta
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 12 March 2012

I can certainly understand all the bad reviews. The front desk clerks were very helpful, all except one guy at 11:45 p.m. who was just okay. Our relatives were assigned a room that was supposed to be out of order. The staff the next morning were very helpful and put them in another room. Our room, a 3rd floor king... More 

Helpful?
Thank vinyloddisee

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Whether traveling for business or pleasure, make the Quality Suites Universal your home away from home whe visiting Orlando. Our great location, affordable rates and top-notch service are the winning combination you are looking for. ... more   less 

Additional Information about Quality Suites Universal South

Address: 9350 Turkey Lake Rd, Orlando, FL 32819-7319
Region: United States > Florida > Central Florida > Orlando
Price Range: $101 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites Universal South 2.5*
Number of rooms: 214
Reservation Options:
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Also Known As:
Quality Suites Universal South Hotel Orlando
Comfort Suites Orlando
Orlando Comfort Suites
Comfort Suite Orlando
Quality Suites Universal South Orlando, Florida
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Questions & Answers

Here's what travellers have asked, with answers from Quality Suites Universal South staff and other travellers.
25 questions
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Questions? Get answers from Quality Suites Universal South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose poolside, unless you like to have a big road outside your window!”
 of 5 bubbles CharlotteOlsson, 7 Nov 2016 | Read review
“You can't get a good room here.”
 of 5 bubbles D2794EZthomash, 14 Oct 2016 | Read review
“use uber for parks.”
 of 5 bubbles 639diannev, 22 Sep 2016 | Read review
“Stay elsewhere”
 of 5 bubbles markc561, 19 Jul 2016 | Read review
“Not worth any perceived savings. Just stay away!”
 of 5 bubbles Laura160, 9 May 2016 | Read review
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