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Quality Suites Universal South

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568 Reviews from our TripAdvisor Community

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Showing 393: English reviews
Fairfax, Virginia
Reviewed 12 April 2012

We checked in and got key card to room with a broken lock and could not get in. After a man from the front desk let us in and confirmed the lock was busted he could not to let us switch rooms because we bought thru Kayak. They were supposedly booked up. They gave rooms to the people who booked...

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3Thank phreeradical
Jacksonville, Florida
Reviewed 6 April 2012

Charged us $100 for changing sheets which by their own admission they washed and reused. The managers would not even say who they are...just like cowards they did not have the guts to say we are the managers/owners. Trash was all over the building (by the stairs, in the laundry room, etc). Bad smell most places. Hot tube was freezing...

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3Thank Grace Y
Gibraltar, Michigan, United States
Reviewed 5 April 2012

I have stayed at many Choice Hotels.... I am a gold member with Choice. First, I checked in and had to buy febreeze!! SMELLS!! asked for a wake up call at 4 am because I had to work at 5 am.... I woke up at at 445 and called down to front desk... NO ANSWER!! I got to work 30...

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3Thank Jim R
Palm Coast, Florida
Reviewed 20 March 2012

Not enough room on here to explain how absolutely HORRIBLE this hotel was. Some say "you get what you pay for". Well, let me tell you, I wouldn't even pay $1 to stay here! Disgustingly dirty (sheets looked unchanged from last guests, stains appearing to be blood throughout the room and bathroom (walls, etc), as well as many other stains...

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4Thank Pocketfullasunshine
surgoinsville
Reviewed 19 March 2012

We only stayed two nights but both nights there was no hot water until morning. The room smelled musty like it had been damp and not dryed out. It also had hotel fleas(roaches). The pool and price was good but like it had been said in other reviews don't expect to much. We had gotten this out of a saver...

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3Thank randell k
valdosta
Reviewed 12 March 2012

I can certainly understand all the bad reviews. The front desk clerks were very helpful, all except one guy at 11:45 p.m. who was just okay. Our relatives were assigned a room that was supposed to be out of order. The staff the next morning were very helpful and put them in another room. Our room, a 3rd floor king...

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Thank vinyloddisee
Sao Paulo, SP
Reviewed 12 March 2012

Good cost benefit relation. It is in the middle of a road, with nothing close within a walking distance. But if you have a car - as us - it is a 5-min distance to Universal, Sea World and to International Drive and I4. There is a Wall Mart near the hotel. It is a budget hotel. If you keep...

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Thank Vinicius_Morais
Pigeon Forge, Tennessee
Reviewed 11 March 2012

We had been in Orlando for a long weekend. At the last minute we decided to spend 1 more night and booked this hotel through their rewards program hotline. I booked a room with my points. My family arrived at the hotel around 10:30 pm. I have a 2 & 3 year old. By the time we unloaded the van...

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2Thank sgmgac
Buffalo, New York
Reviewed 8 March 2012

This was by far the worst hotel ever. There was not but 3 cars in the parking lot when we arrived. Told the room were not ready, left had lunch stopped back at 3:30 told room would be ready in 10 minutes. We get to the first room, ok. We check out the second room, it smelled like something had...

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3Thank Lisa H
wakeman,ohio
Reviewed 7 March 2012

We checked in & out of this hotel in less than one hour! The room was dirty, furniture battered, and walls cracked & dirty! there was a gap in the door with the wind whistling through it. The parking lot had feral cats and vagrants walking through it. We got this hotel as part of a vacation package from a...

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Thank jojol

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Whether traveling for business or pleasure, make the Quality Suites Universal your home away from home whe visiting Orlando. Our great location, affordable rates and top-notch service are the winning combination you are looking for. ... more   less 

Additional Information about Quality Suites Universal South

Address: 9350 Turkey Lake Rd, Orlando, FL 32819-7319
Region: United States > Florida > Central Florida > Orlando
Price Range: $102 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites Universal South 2.5*
Number of rooms: 214
Reservation Options:
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Also Known As:
Quality Suites Universal South Hotel Orlando
Comfort Suites Orlando
Orlando Comfort Suites
Comfort Suite Orlando
Quality Suites Universal South Orlando, Florida
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Questions & Answers

Here's what travellers have asked, with answers from Quality Suites Universal South staff and other travellers.
28 questions
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Questions? Get answers from Quality Suites Universal South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor and we had no issues”
 of 5 bubbles EscapeRoomPanama, 8 Feb 2017 | Read review
“Don't choose a room here. Pay a little more and stay on the other side of 4.”
 of 5 bubbles Tbeebs, 27 Jan 2017 | Read review
“Choose poolside, unless you like to have a big road outside your window!”
 of 5 bubbles CharlotteOlsson, 7 Nov 2016 | Read review
“You can't get a good room here.”
 of 5 bubbles D2794EZthomash, 14 Oct 2016 | Read review
“use uber for parks.”
 of 5 bubbles 639diannev, 22 Sep 2016 | Read review
5 of 5