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Marriott's Royal Palms

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#156 of 333 Hotels in Orlando
Certificate of Excellence
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390 Reviews from our TripAdvisor Community

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Showing 362: English reviews
Indiana
Reviewed 1 week ago

Worst experience. I was unable go into the lobby to check in. Good thing my husband was with me. The lobby was over-saturated with air-freshener - the same extent as going to a facility that has heavy smoking. It was a nightmare. I could not even go into the fitness room nor go to the pool or the outside places...

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Helpful?
Thank sold_on_HHI
MarriottVacationClub, Customer Care Manager at Marriott's Royal Palms, responded to this review

Thank you for taking the time to leave a review. We apologize for any inconvenience you experienced on your stay with us here in Orlando. Please contact Customer Care directly at 800-860-9384 or customer.care@vacationclub.com so we may address your concerns personally. We hope to hear from you soon.

Greater Melbourne, Australia
Reviewed 2 weeks ago via mobile

Such a beautiful resort. Our 2 BR Rooms are huge, modern and very clean. Absolutely loved the pool at the world centre! They have 3 slides that the kids absolutely loved not to mention the very big space for them to play in. Would take the family back here again!

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Helpful?
Thank Kei M
MarriottVacationClub, Customer Care Manager at Marriott's Royal Palms, responded to this review

Kei, thank you for a perfect review! It is great to hear you enjoyed your stay with us here in Orlando. We hope you will join us again sometime.

Laurel, MD
Reviewed 3 weeks ago via mobile

Overall the units are fine. We arrived early without expecting the room to be ready, dropped off our luggage and headed to breakfast. We were pleasantly surprised when Cindy called an hour later to say a room was ready for us. My husband went in to get our keys so he didn't realize I had requested a high floor. So...

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1Thank DMS1908
MarriottVacationClub, Customer Care Manager at Marriott's Royal Palms, responded to this review

Thank you for taking the time to share your feedback. It is very important to us and has been shared with our senior resort management. We hope to have the opportunity to exceed your expectations on your next Marriott Vacation Club stay.

Reviewed 4 weeks ago via mobile

Stayed here Thursday to Saturday and enjoyed our stay. The place is nice and clean but doesn't have the same things we were used to at Grande Vista our favorite vacation club in Orlando. World Marriott is a nice alternative to this.

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Thank Russ G
MarriottVacationClub, Customer Care Manager at Marriott's Royal Palms, responded to this review

Russ, thank you for taking the time to leave a review. We are pleased to hear you enjoyed your stay.

Ship Bottom, New Jersey
Reviewed 4 weeks ago

Staying 2 nights for business. Last night had time to watch a little TV but TV did not work. Went to the front desk the morning of departure and requested a 11am check out instead of 10am. Was denied. Maid was knocking on the door at 9:45 to clean the room while I was trying to prepare to leave. Will...

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Helpful?
1Thank Bill F
MarriottVacationClub, Customer Care Manager at Marriott's Royal Palms, responded to this review

Bill, thank you for taking the time to share your feedback. As we are a Vacation Club, our villas take longer to prepare than a standard hotel room and late check-outs can sometimes not be accommodated. We hope to have the opportunity to exceed your expectations in the future.

Singapore
Reviewed 15 December 2016 via mobile

We moved here after a week at Marriott Sabal Palms. We liked Sabal n was worried that we will be disappointed with Royal as Sabal was recently renovated. But we were impressed upon checking in. Royal is really nice. We liked the jacuzzi in the master n the kitchen was bigger than the one at Sabal. Only downside is that...

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Thank AndrewTan
MarriottVacationClub, Customer Care Manager at Marriott's Royal Palms, responded to this review

We are happy to hear you enjoyed both Marriott's Royal Palms and Marriott's Sabal Palms during your stay. Thank you for taking the time to share your feedback.

Fort Lauderdale, Florida
Reviewed 8 December 2016

Not much bad to say. Check in was smooth and friendly. The rooms are amazing even for a time share. Very spacious 2/2. I had a lovely view of the golf course and all rooms have screen porches. Top floors have really large ceilings on balcony. The furniture is recently updated and master has a separate shower/tub with dual vanities....

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Thank RussellKP
MarriottVacationClub, Customer Care Manager at Marriott's Royal Palms, responded to this review

Thank you for a perfect review! It is great to hear you had a nice stay. We hope you will join us again on your next trip to Orlando.

Nantucket, Massachusetts
Reviewed 16 November 2016

The villas are bigger than my house! The villa was very large and comfortable. There was plenty of privacy in the guest room for my elderly father. The kitchen was large and included new high end appliances. There was a full size washer and dryer in the unit. The staff were amazing. All villas had a little lanai that overlooked...

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Thank acknewf
MarriottVacationClub, Customer Care Manager at Marriott's Royal Palms, responded to this review

Thank you for your fantastic review. We are happy that you were able to enjoy the spaciousness of your villa and the activities at the pool! We hope you will choose to visit Marriott's Royal Palms again soon.

Oak Grove, Mn
Reviewed 31 October 2016

We went to Orlando at the perfect time. The weather was beautiful. NO HUMIDITY!!!! Perfect temperatures. This resort is older than the other Marriott's in Orlando. We loved it because the pool area was never crowded with people and was quiet. The employees were very friendly and helpful. We had 1 problem while there. Our faucet wasn't working properly and...

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Thank OakGrove_MNJoyceN
Ryan V, Customer Care Manager at Marriott's Royal Palms, responded to this review

Thank you for the five-star TripAdvisor feedback on Marriott's Royal Palms. It is wonderful to learn you found your experience top-notch as a result of the amenities like the pool and the above & beyond service from resort associates, among other highlights. We look forward to the opportunity to host you again in the future.

Sourthern New England
Reviewed 28 October 2016

For Orlando and not too far from the park, this was a nice area to stay with. The room was nice and I would return there for a few days this coming spring.I found that the staff was good and the room to be very clean.

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Thank jbackus8746
Ryan V, Customer Care Manager at Marriott's Royal Palms, responded to this review

Thank you for your review of Marriott's Royal Palms. It is fabulous to learn you enjoyed your overall vacation as a result of the well-kept room and the accommodating service from resort associates. Our team looks forward to your next stay.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
  • Restaurant
  • Golf Course
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Concierge
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Marriott's Royal Palms

Address: 8404 Vacation Way, Orlando, FL 32821
Region: United States > Florida > Central Florida > Orlando
Price Range: $416 - $626 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott's Royal Palms 3.5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Marriott`s Royal Palms Hotel Orlando
Marriotts Hotel Orlando
Marriotts Hotel Royal Palms
Marriott Orlando
Orlando Marriott
Marriott's Royal Palms Orlando, Florida
Hotel Style:
#35 Top resorts Hotel in Orlando
#93 Family Hotel in Orlando
#133 Romantic Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Marriott's Royal Palms staff and other travellers.
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Questions? Get answers from Marriott's Royal Palms staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor has high ceilings on balcony and better views.”
 of 5 bubbles RussellKP, 8 Dec 2016 | Read review
“All rooms are great! All of the villas have a cute little patio that overlooks the golf course.”
 of 5 bubbles acknewf, 15 Nov 2016 | Read review
“Ask for a unit near the pool.”
 of 5 bubbles OakGrove_MNJoyceN, 31 Oct 2016 | Read review
“Rooms at end may be a bit noisy , all face golf course or lake. Good access to parks, road networks. phone outside area expensive”
 of 5 bubbles andyb_9, 19 Oct 2016 | Read review
“We have never had a bad room after many stays”
 of 5 bubbles RedroverOttawa10, 24 Jul 2016 | Read review
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