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DoubleTree by Hilton Orlando Airport Hotel

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#150 of 333 Hotels in Orlando
GreenLeadersPlatinum level
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DoubleTree by Hilton Orlando Airport Hotel
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602 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Orlando Airport Hotel
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Showing 579: English reviews
chicago, United States
Reviewed 25 August 2016

Don't order the omelet. It is terrible tasting ! The other breakfast items were OK, but the scrambled eggs looked bad. I don't think they are using real eggs to make these items. Surprising being that Doubletree is a pretty decent hotel otherwise.

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Helpful?
Thank Stephen T
Parkland, Florida, United States
Reviewed 23 August 2016

This hotel needs a renovation, the floors were very hot, A/C was not working properly, the rooms are musty, but large. The Hot tub was broken. The staff were very friendly. The lobby was large and needs new flooring. The location was very convenient.

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Helpful?
Thank Mara M
Robert V, Guest Relations Manager at DoubleTree by Hilton Orlando Airport Hotel, responded to this review

Thank you for sharing your thoughts and concerns with us. Renovations are in the plans, and we do hope that you will visit us again once it comes into fruition.

Mesa, United States
Reviewed 23 August 2016

Staying at the Double Tree hotel near the Orlando, Florida airport was a good experience. All the staff was courteous and helpful. The rooms were nice. I even got another freshly baked cookie when I checked out of my room!

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Helpful?
Thank Curtis L
Robert V, Guest Relations Manager at DoubleTree by Hilton Orlando Airport Hotel, responded to this review

Thank you for your kind review. Our team strives for greatness, and are pleased we were able to deliver.

Orlando, United States
Reviewed 22 August 2016

Shower flooded with sewage, shuttle driver was rude, hotel showed little interest in assisting customer. My shower back flowed with sewage, I was in it... Staff did not seem to pay attention or did not give adequate instructions in regards to shuttles, even after many calls. They did not print out a bill or email me one for 3 days...

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Helpful?
Thank Antonio J B
Robert V, Guest Relations Manager at DoubleTree by Hilton Orlando Airport Hotel, responded to this review

Thank you for reaching out and sharing your concerns with us. We are terribly sorry for what you experienced, Rest assured your points have been brought to the attention of applicable departments and will be delved into further. Thank you,

Fort Myers, United States
Reviewed 19 August 2016

The employees at this hotel are exceptional. They are friendly and extremely accommodating. The rooms are clean, the pool was nice and a great breakfast buffet. A great stay for a great family weekend.

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Helpful?
Thank Leeann P
Robert V, Guest Relations Manager at DoubleTree by Hilton Orlando Airport Hotel, responded to this review

Thank you for your kind words! We strive to put a smile on every guest and make their stay unique with a personal touch. Best,

Sunrise, Florida
Reviewed 19 August 2016

Granddaughter wedding with family at the hotel spent two days had good time liked pool area and breakfast with family and friends the party bus was great for getting us all to restraunt for prewedding meal.

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Helpful?
Thank B1128NIclairep
Robert V, Public Relations Manager at DoubleTree by Hilton Orlando Airport Hotel, responded to this review

Thank you for such a generous review! We are thrilled that you and your family enjoyed yourselves, and we are equally pleased to have hosted you. Until next time!

Reviewed 17 August 2016

I have been a frequent guest at this property for years and a Hilton Diamond member. There are a number of changes underway with new management that are NOT positive. Long term parking, one of the main reasons I have stayed here since the hotel is very near MCO, has skyrocketed in price. Parking here and spending the night before...

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Helpful?
Thank booner1
Robert V, Guest Relations Manager at DoubleTree by Hilton Orlando Airport Hotel, responded to this review

We are sorry to hear of your dissatisfaction with our property and this has given us pause to think of our current standards and procedures. We do thank you for the comments as this is the only way we can better ourselves and be the market leaders in our field. Best Regards,

Andover, Massachusetts
Reviewed 11 August 2016 via mobile

Airline delays and our crew finally arrive at 5:45am. We specifically arrange a wake up of 3pm at the front desk so that we can sleep and ready ourselves for another evening of flying. The "Do not disturb" sign is placed on my door handle. At 12:05pm I hear a light knock on the door and then someone is abruptly...

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Helpful?
Thank Valerie J
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Orlando Airport Hotel, responded to this review

Dear Valerie J, We’re very sorry for the disturbance you encountered during your stay at our hotel. Your comfort and safety is our number one concern, and we appreciate that you brought this to our attention. Your review will help us correct similar issues in the future. We hope that the next time you’re in the area, you’ll consider staying...

Brooklyn, New York
Reviewed 11 August 2016

I stayed at the double tree for 4 nights . I was quite surprised at the double tree standard here. I wasn't too happy with the charge for parking every night ($12) . Of the numerous times I stayed in Orlando I never had to pay for parking at any other properties... I am a Hilton honors member I liked...

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Thank Scags217
Robert V, Guest Relations Manager at DoubleTree by Hilton Orlando Airport Hotel, responded to this review

Thank you for sharing your experiences herewith all us travelers. I am sorry you do not agree with the parking charges. The revenue goes completely to the staffing of the parking lot and to the addition of lot security which provides our guests an extra piece of mind that their property is being looked after. But again, thank you for...

Atlanta, Ga
Reviewed 11 August 2016 via mobile

We stayed at this hotel for a conference. The hotel is nice and well decorated. It was very clean. There were numerous flight crews which used this hotel as a their overnight stay. Pros: The staff is very pleasant. It is really close to the airport. It is well kept. There are a great number of restaurants very close and...

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Helpful?
Thank birdiekevin
Robert V, Guest Relations Manager at DoubleTree by Hilton Orlando Airport Hotel, responded to this review

Thank you for your review. We appreciate the feedback and will certainly share your words with Luis. I am sure he will be most pleased. I am sorry to hear however your disappointment with our prices.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel Orlando Airport in Orlando, Florida, is only 10 minutes north of Orlando International Airport – just slightly away from the bustle of Central Florida theme parks, yet within 20 minutes of your favorite Orlando attractions. Business travel to Orlando? Relax in contemporary accommodations at DoubleTree by Hilton. All the essentials and more are covered in our modern, stylish guest rooms with an array of amenities to make you feel at home. Spacious, nicely appointed guest rooms with one King or two double beds include a 37-inch flat screen TV, iron/ironing board and coffee maker. Choose a room that’s right for you.Flexible meeting spaces, a business center, catering facilities, and a location that can’t be beat makes business travel a pleasure. At our convenient hotel near the Orlando airport, you’ll find everything you need.Planning events is one of the things we do best at DoubleTree. Whether you invite friends, colleagues, or clients to an event at DoubleTree, we’ll make sure that everything will run smoothly. We’re ready to help: setting up your space, supplying the room with what you need, or meeting special dietary needs, we'll make sure the details are dialed in. We’d love to give you a tour and show you some of the ways we'll help you make your next event the best ever.Highlights• 24-hour hotel airport shuttle service• Near Port Canaveral, Cocoa Beach, Jetty Park, Orlando Executive Airport and Orlando Theme and Water Parks. Sea World 13 miles Aquatica 12 miles Discovery cove 12.5 miles Wet N Wild 15 miles Downtown Disney 25 miles Walt Disney World 25 miles (Magic Kingdom, Animal Kingdom, Epcot, Hollywood Studios) Universal Studios and Islands of Adventure 18 miles CityWalk 18 miles• Easy commuting to downtown, beaches and theme parks via Route 528, Highway 95, I-4, and Florida Turnpike• Heated outdoor pool in a beautiful resort-like setting• Wireless high-speed internet access throughout hotel public areas• Well-equipped fitness center ... more   less 

Additional Information about DoubleTree by Hilton Orlando Airport Hotel

Address: 5555 Hazeltine National Dr, Orlando, FL 32812-9008 (Formerly Crowne Plaza Orlando Airport)
Region: United States > Florida > Central Florida > Orlando
Price Range: $150 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Orlando Airport Hotel 3.5*
Number of rooms: 353
Reservation Options:
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Also Known As:
Orlando Crowne Plaza
Crowne Plaza Orlando Airport
DoubleTree By Hilton Orlando Airport Hotel Florida
Hotel Style:
#1 Green Hotel in Orlando
#74 Business Hotel in Orlando
#110 Romantic Hotel in Orlando
#137 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Orlando Airport Hotel staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Orlando Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room in another hotel.”
 of 5 bubbles WCH20693, 27 Nov 2016 | Read review
“Ask for an atrium-facing room”
 of 5 bubbles robertf567, 27 Oct 2016 | Read review
“Upper floor rooms are quiet. Get assistance from the friendly staff-they helped me.”
 of 5 bubbles L6003HQjack, 25 Oct 2016 | Read review
“Request room on higher floors”
 of 5 bubbles ERGomez12, 24 Oct 2016 | Read review
“stay somewhere else”
 of 5 bubbles 7belindac, 24 Oct 2016 | Read review
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