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DoubleTree by Hilton Orlando Downtown

1,445 reviews
#153 of 341 Hotels in Orlando
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Traveller (174)
Room & Suite (100)
Dining (15)
Overview
  • Excellent36%
  • Very good29%
  • Average20%
  • Poor10%
  • Terrible5%
Travellers talk about
“double tree”(58 reviews)
“train noise”(20 reviews)
“winter park”(23 reviews)
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3.5 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Orlando Downtown
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,445)Write a Review
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All reviewsdouble treetrain noisewinter parkwarm cookiesamway centerself parkingcorner roomrestaurant staffbusiness tripbreakfast buffetclose to downtownnice staygreat roomper dayupon checkshuttle servicelobby
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161 - 165 of 1,389 reviews
Reviewed 3 April 2017

I stayed 4 nights and experienced loud train noise throughout the night(s). I also had persistent issues getting in and out of the parking garage (which you're paying almost twenty additional dollars a night for an unreliable service). Staff was niceMore

Review collected in partnership with DoubleTree by Hilton
Thank 168hdjabwhdb
Response from DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando DowntownResponded 4 April 2017

We’re so sorry that you encountered a few challenges during your stay. Unfortunately, our area’s power grid went down a few times while you were with us, which affected our garage key system; we sincerely apologize for any inconveniences at this time and would like...More

Reviewed 2 April 2017

Nothing really stood out but overall we were happy with this place. our key never once worked properly in the parking garage and the hallway was loud starting at about 630am. there was a lot of road construction nearby too so you may want to...More

Review collected in partnership with DoubleTree by Hilton
Thank Larry T
Response from DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando DowntownResponded 3 April 2017

Larry, we really wish there were some aspects of your stay that were notable, but we’re glad your experience at the DoubleTree by Hilton Orlando Downtown was above average. We apologize if you had any issues with your key card and will look into the...More

Reviewed 1 April 2017

Good hotel to stay at. Nice area to walk or go to local restaurants. Plenty to do at the hotel. Would stay here again. Liked the warm cookies, fold out couch, plenty of TV channels. Loved the view from our Jr. suite.More

Review collected in partnership with DoubleTree by Hilton
Thank Dixie B
Response from DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando DowntownResponded 3 April 2017

We would love to have you with us again at the DoubleTree by Hilton Orlando Downtown again, Dixie. Seeing one of your family members tie the knot must have been exciting and we’re glad that our hotel had everything you needed to get settled and...More

Reviewed 1 April 2017 via mobile

Nice hotel. The front desk seemed confused when I checked in stating they did not have a reservation for me. I had checked in online before arriving to hotel and requested a digital key. However, when I arrived my phone said my digital key wasn't...More

Thank Kimberly B
Response from DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando DowntownResponded 3 April 2017

Kimberly, we really appreciate you letting us know about your stay. Being the guest of the day must’ve been exciting and we hope you enjoyed dining with us at the Sixty South Restaurant and Bar. However, we do regret that that you encountered an issue...More

Reviewed 1 April 2017 via mobile

There is a train track right outside the windows and trains pass by all day and night. Hard to get a nights rest when a train horn blasts at 1:30 AM. Their suggestion is ear plugs that they will provide. A pillow over the head...More

Thank esjacob
Response from DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando DowntownResponded 4 April 2017

First and foremost, we sincerely apologize that noise put a damper on your stay. We work very hard to keep our guests comfortable and at peace while staying with us and wish our efforts were enough for you to be able to enjoy your time...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$161 - US$359 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Green Hotel in Orlando
#118 Business Hotel in Orlando
#135 Romantic Hotel in Orlando
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$161 - US$359 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Green Hotel in Orlando
#118 Business Hotel in Orlando
#135 Romantic Hotel in Orlando
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (174)
Room & Suite (100)
Dining (15)
Pool & Beach (10)
Hotel & Grounds (108)
Bathroom (12)
Business Centre & Event Rooms (4)
Family and Play Areas (3)
Questions & Answers
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Dannika R
20 January 2018|
Answer
Response from PedroSpiller | Reviewed this property |
Call hotel and count on a courteous response.
0
Votes
Elizabeth F
30 December 2017|
AnswerShow all 3 answers
Response from Lena L | Reviewed this property |
During the hurricane they allowed all kinds of animals But maybe that was extraordinary so you better call them
0
Votes
devaughn1972
16 April 2017|
Answer
Response from Kitty W | Reviewed this property |
I paid twenty one or so for valet. I use a walker abd I don't have much endurance for distance due to arthritic spurs so I need valet parking. I have stayed at Embassy Suites and Hiltons all within the Hilton family of... More
0
Votes
Room Tips
"I like even # rooms because of the train on the other side of hotel."
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"Stay away from the xx13 rooms. Too noisy and it's across the hall from vending and ice machine."
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"High room!"
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"The outdoor rooftop pool and Hilton Honors lounge are on the 4th floor"
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