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Hilton Orlando Buena Vista Palace Disney Springs

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Traveller (1586)
Room & Suite (657)
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Overview
  • Excellent34%
  • Very good29%
  • Average18%
  • Poor10%
  • Terrible9%
Travellers talk about
“disney springs”(700 reviews)
“island suite”(60 reviews)
“self parking”(223 reviews)
Free Internet
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from Hilton Orlando Buena Vista Palace Disney Springs
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Orlando Buena Vista Palace Disney Springs
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,463)
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Show reviews that mention
All reviewsdisney springsisland suiteself parkingpool areacharacter breakfastlazy riversmall balconyclose to downtownepcot fireworksthe buslobby barmagic kingdomshuttle serviceparksbalconiestransportationtheme
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1 - 5 of 5,179 reviews
Reviewed 2 days ago via mobile

Main areas are really nice and a good breakfast. But rooms are absolutely terrible. It felt like I was sleeping with neighbours. I could hear people talking Privat and snoring. I don’t think this is a real Hilton. They are just milking customers visiting DisneyMore

1  Thank stefanaxelsson
Response from James G, General Manager at Hilton Orlando Buena Vista Palace Disney SpringsResponded yesterday

Dear stefanaxelsson Thank you for taking time to provide a review on your experience. I am pleased that you enjoyed our updated resort spaces and our new food and beverage concepts. I do apologize that you experienced guest room noise issues. Your feedback is greatly...More

Hotel's Favourite
Reviewed 8 January 2018

I really love all of the changes at Disney Springs, so this hotel, which is just a short walk from myriad stores and restaurants, has a great location. This was a quick trip, and I look forward to going back. The bed was very comfortable,...More

10  Thank swimmy4
Response from Kendall M, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney SpringsResponded 15 January 2018

Swimmy4, Thank you for your taking the time to leave us your feedback! We are so glad to hear that you were able to take advantage of our location steps from Disney Springs and our Disney Character Breakfast! We are also thrilled to hear that...More

Reviewed 4 days ago via mobile

I'm a Hilton Honors member. Like the hotel chain and this review not changing it. But we have a leak! This particular hotel property needs to shape up. The design itself is flawed, let me explain, I got a room up in the 14th floor...More

2  Thank RXPULIDO
Response from James G, General Manager at Hilton Orlando Buena Vista Palace Disney SpringsResponded 3 days ago

Dear RXPULIDO Thank you for being a loyal Hilton Honors member, we appreciate that you make Hilton your choice of hotel when you travel. And thank you for your valued feedback. I am so very sorry for the challenges you experienced during your recent stay....More

Reviewed 4 days ago

I read the reviews for this hotel and failed to heed the warnings many others who stayed at this hotel gave about the condition of the rooms and hotel customer service. The rooms are dated and sorely need to be renovated. Then there’s Jen at...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Michelle M
Reviewed 4 days ago via mobile

As always great service. I travel to Orlando regularly and try to stay here for the atmosphere and service. Kim, Rhonda. Reservation manager Grinell. Hope I spelled that right. I recommend highly staying at this Hilton.

Thank L C
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Best Value Properties in Orlando, FL
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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$158 - US$338 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Top resorts Hotel in Orlando
#56 Luxury Hotel in Orlando
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
US$158 - US$338 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Top resorts Hotel in Orlando
#56 Luxury Hotel in Orlando
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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Traveller (1586)
Room & Suite (657)
Pool & Beach (102)
Dining (59)
Business Centre & Event Rooms (15)
Amenities (13)
Family and Play Areas (4)
Questions & Answers
Ask a question
Connie H
29 March 2018|
AnswerShow all 2 answers
Response from Anniewinter | Reviewed this property |
Ok. When I rang the hotel from England to book our trip I requested a fireworks/ Disney Spring view which on THREE occasions they told me was possible. When we arrived this was clearly not the case. We rejected the... More
1
Vote
wanderlust1280
22 March 2018|
AnswerShow all 3 answers
Response from Travelmoorenow | Reviewed this property |
Yes, but use the crosswalk, as traffic is heavy here. It is only a short walk and offers a safe way to cross. Have a great time.
0
Votes
mld777
10 March 2018|
AnswerShow all 4 answers
Response from CLEShawn | Reviewed this property |
Hi, I would speak to the mgmt, but only after speaking to Hilton honors or emailing to hhonors at hilton and potentially the BBB to ensure a record of the disappointing events was recorded. If your car was damaged and is... More
1
Vote
Room Tips
"Stay away from rooms near elevators!"
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"We were on the 21st floor....hotel.service was wonderful and hotel employees all were cheerful and helpful!"
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"Island 6 floor either faces the pool or Disney Springs"
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"lower floor rooms are recommended due to the elevator situation"
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