We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hilton Orlando Buena Vista Palace Disney Springs

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hilton Orlando Buena Vista Palace Disney Springs
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

4,641 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hilton Orlando Buena Vista Palace Disney Springs
See the most recent reviews
Showing 4,396: English reviews
Sandy, Utah
Reviewed 12 November 2013

I stayed at this hotel while attending a conference. My experience was mixed. On the positive side, the staff was helpful and friendly. The staff did an excellent job making accommodations for the persons with disabilities at the conference. The hotel is literally across the street from Downtown Disney, which is very convenient. Grounds are very nice. Unfortunately the room...

 Report
Helpful?
1Thank Laura B
OrlandoInterested, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney Springs, responded to this review

Dear Reviewer, Thank you so much for writing a review. Your feedback is very important to us and through comments like these we are able to improve the service we provide to our guests. The issues with the cleanliness of the rooms have been addressed with the appropriate department heads to ensure they are addressed accordingly with our staff. Please...

England
Reviewed 10 November 2013

Booked a one bedroom Island suite for 12 nights in October and it was lovely. Have stayed many times and keep returning because for us it is home away from home. Always sleep really well here and after long Disney days the super comfortable bed is a dream. Also love the space in the suite.

 Report
Helpful?
Thank Baloubengal
OrlandoInterested, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney Springs, responded to this review

Dear Reviewer, We are delighted you enjoy your visits with us. We truly appreciate the loyality you have and we are thrilled this is home away from home to you. Making you feel comfortable is something that is very important to us especially with the length of time you stay.Thank you so much for being our guest! We can't wait...

Naperville, Illinois
Reviewed 7 November 2013

We were in town for a conference hosted at the hotel. I read the reviews before arriving and wasn't expecting too much. We decided at check- in to upgrade our room so we could enjoy the Disney fireworks display each night. It was an additional $10/nt and we ended up on the 20th floor in the tower. The room was...

 Report
Helpful?
1Thank happytrails2uall
Garth C, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney Springs, responded to this review

Dear Reviewer: Thank you for your comprehensive review of our hotel. Definitely one of the advantages of a 27-story hotel is the view from many of our rooms--and it never fails to impress. We are glad you found your room comfortable and that your experience with us was a pleasant one! We look forward to seeing you again! Note: Other...

Reviewed 7 November 2013

We booked a suite here for our spring break trip to Disney World, and it was a good place, but definitely had its quarks. The resort fees added were unexpected, so be sure to plan ahead there, but otherwise the services offered (rides to the park, park tickets purchased, location) were all very good. We relied heavily on the shuttle...

 Report
Helpful?
Thank Schuyler C
Garth C, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney Springs, responded to this review

Dear Reviewer: Thank you for taking the time to review our hotel. Your report was very thorough and we appreciate your comments! Many guests really enjoy staying in our Island Resort building because, even though it is set apart from the main building, it is closer to the swimming pools and provides convenient access to Downtown Disney. Thank you, again,...

Palm City, Florida
Reviewed 6 November 2013

Got to the hotel, which we were told was a Hilton Hotel property, only to find out it wasn't. Our first room was so bad, we went and had the room changed. A very small improvement with the second, but not much better. The hotel is definitely dated. I have attached pictures of the foot stool in my room as...

 Report
Helpful?
2Thank mjr-too
Garth C, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney Springs, responded to this review

Dear Reviewer: We are sorry for the misunderstanding about our affiliation with Hilton Hotels. We partner with the Hilton for promotion of the Hilton Grand Vacation Club but we are not a Hilton property. Your other comments will be shared with the appropriate department heads for corrective action. Respectufully, Garth

London, United Kingdom
Reviewed 6 November 2013

This hotel is about as far from a Palace as you can possibly imagine. In fact it would have been funny had it not almost ruined our family vacation. We actually just walked out half way through our stay and checked into another hotel. We were provided with a room in a grubby low-rise block somwehat optimistically described as the...

 Report
Helpful?
Thank mxgill
Garth C, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney Springs, responded to this review

Dear Reviewer: I was very sorry to read in your review that you were not satisfied with our rooms in our Island Resort building. So many of our Resort rooms have a beautiful view of the swimming pools or the lake. In fact, many guests checking in request a room in the Resort building because it tends to be more...

Jacksonville, Florida
Reviewed 5 November 2013

A very comfortable hotel which offers the following services for a daily resort fee of $21.95. Disney bus transportation daily to and from Disney Theme Parks, wired and wireless in room HS internet, daily self parking, daily fitness center and Spa access, personalized pool amenities and service, in room coffee and tea, 24 hour Cyber Cafe access, in room refrigerator,...

 Report
Helpful?
Thank Jackf_10
Garth C, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney Springs, responded to this review

Dear Reviewer: Thank you for such a great review on our facility! We listen to our guests and try our best to get them the amenities they want at a fair price. We appreciate you taking the time to post a review on tripadvisor! Respectfully, Garth

Miami, Florida
Reviewed 5 November 2013

Great location, but room was very dirty and ant infested, where I woke up with ants in my hair and in suit case, And my hair and suit case were clean! Do NOT order pizza from flyer you might find in room which was the worst pizza ever and hotel does not repond for the pizzaria although they let them...

 Report
Helpful?
Thank Ricardo R
Garth C, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney Springs, responded to this review

Dear Reviewer: We are very sorry to hear about your experience with ants in your room. Ants will go anywhere there is exposed food which is why It is so important for guests to keep any food they bring into the room tightly contained or stored in the in-room refrigerator. Thank you, too, for helping us get the word out...

US OF A
Reviewed 3 November 2013 via mobile

Location is excellent. Closest hotel to Downtown Disney and short trip to Disney Parks on the provided shuttle bus. Hotel itself was a bit dated. We were in the Island Building, a smaller 6-story building separate from the hotel's towers. Room was a a good size, but a bit on the dirty side. Fridge didn't work, dust around most of...

 Report
Helpful?
Thank PDIDDYTRAVEL
Garth C, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney Springs, responded to this review

Dear Reviewer: Thank you for staying with us and taking the time to share your experience. You're right about Downtown DIsney being an easy walk away--they are located right across the street from our hotel. But remember that transportation is also provided to and from Downtown Disney every day starting at 6:00pm. We truly believe we're missing an opportunity to...

Kaysville, Utah, United States
Reviewed 1 November 2013

Bate and switch the ole we promise you one thing on the internet then when you get here nobody knows NUTTIN. day shift blames night shift, night shift blames day shift the manager has no idea whats going on. we reserved a king room got a twin room. Had 100 in internet coupons they don't exit. Staff at AUAU was...

 Report
Helpful?
1Thank Darryl A
Garth C, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney Springs, responded to this review

Dear Reviewer: We're sorry your experience was less than expected. We do appreciate the kind words you had for our staff in the Avu-Avu Restaurant, though, and we will be sure to share your comment with them.

1,603 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1274)
Viewed
Pool/Beach Area (65)
Viewed
Hotel & Grounds (251)
Viewed
View from Room (133)
Viewed
Room/Suite (233)
Viewed
Bathroom (99)
Viewed
Dining (33)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (458)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (285)
Viewed
Amenities (55)
Viewed
Island Suite King (39)
Viewed
Pool (25)
Viewed
Dining (41)
Viewed
The Hotel (77)
Viewed
Tower Double Room (25)
Viewed
Tower King Room (23)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (44)
Viewed
Hotel & Grounds (6)
Viewed
Dining (13)
Viewed
Room/Suite (5)
Viewed
Pool/Beach Area (10)
Viewed
Business Centre/Function Rooms (3)
Viewed
View from Room (4)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Orlando
Lake Buena Vista
BEST WESTERN Lake Buena Vista Resort Hotel
Show Prices
Show Prices
Show Prices
Windsor Palms Resort
#7 of 59 in Kissimmee
301 reviews
Regal Palms Resort & Spa
#2 of 13 in Davenport
2,065 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Experience an Orlando resort getaway that ascends above the rest. Soaring 27 stories above the world's favorite destination, Buena Vista Palace is a beautiful resort in the Walt Disney World® Resort just a short walk from Disney Springs™. Guests can enjoy complimentary transportation to Disney Theme Parks and the Disney Springs™ area. Feel the magic the moment you arrive. For work or play, delight in our exclusive amenities, stunning accommodations, and alluring setting. Plus, we're just 25 minutes from downtown Orlando and the Orlando International Airport (MCO). ... more   less 

Additional Information about Hilton Orlando Buena Vista Palace Disney Springs

Address: 1900 E. Buena Vista Drive, Orlando, FL 32830-8432
Region: United States > Florida > Central Florida > Orlando
Price Range: $225 - $540 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Orlando Buena Vista Palace Disney Springs 4*
Number of rooms: 1014
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotels.com, Orbitz, Hotwire, Priceline, HotelsforEveryone, Cancelon, Jetsetter, TripOnline SA, getaroom.com and Evoline ltd so you can book your Hilton Orlando Buena Vista Palace Disney Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Buena Vista Palace Hotel And Spa
Buena Vista Palace Orlando
Lake Buena Vista Palace
Buena Vista Palace Hotel & Spa
Hilton Orlando Buena Vista Palace Disney Springs Florida
Hotel Style:
#32 Spa Hotel in Orlando
#47 Top resorts Hotel in Orlando
#54 Luxury Hotel in Orlando
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hilton Orlando Buena Vista Palace Disney Springs staff and other travellers.
215 questions
Ask a question

See all questions (215)

Questions? Get answers from Hilton Orlando Buena Vista Palace Disney Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure your room doesn't connect! Stay away from the 8th floor! Firework room was a joke!”
359shireenp, 16 Apr 2017 | Read review
“My God....stay away from rooms near the elevators.”
SteelBeach, 15 Apr 2017 | Read review
“Spring View is all you need.”
LamboRacer, 10 Apr 2017 | Read review
“Love the views of the nightly fireworks!”
jjjdmd, 10 Apr 2017 | Read review
“Ask for a room in the tower for an updated room.”
Drew9197, 8 Apr 2017 | Read review
5 of 5