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Loews Sapphire Falls Resort at Universal Orlando

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Traveller (1892)
Room & Suite (332)
Pool & Beach (206)
Overview
  • Excellent64%
  • Very good23%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“water taxi”(408 reviews)
“city walk”(353 reviews)
“guest house”(62 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
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Rooms
3 Sep4 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,301)
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3,126 results
Traveller rating
1,922
716
279
120
89
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1,922
716
279
120
89
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1 - 5 of 3,126 reviews
Reviewed yesterday via mobile

Just stayed at Loews Sapphire Resort and after a few hiccups, My family and I had a wonderful time...I must commend Karen Dignam in Concierge who went above and beyond in making sure my Daughter Jillian’s Birthday was a special one!...Karen made my family and...More

1  Thank Jorge F
Reviewed yesterday

We had a great stay at Sapphire Falls Resort. Our family of 5 was very comfortable in the Sapphire Suite. The main bathroom has 2 showers plus there is a powder room in the entry. We had no problems getting ready for the day. Oddly,...More

Review collected in partnership with Loews Hotels and Resorts
Thank kimberleigh2018
Response from Larry B, General Manager at Loews Sapphire Falls Resort at Universal OrlandoResponded yesterday

kimberleigh2018, thank you for your outstanding five-star review! We are delighted that you enjoyed the comfort of our Sapphire Suite, in-room amenities, and relaxing at our luxurious pool! We are so glad that you enjoyed our close proximity to the parks and convenient water taxi...More

Reviewed yesterday

Food selection is just about all Carribean. So if your not into that, it could be a problem. It did t go over well with my family.Cleaning of the rooms was not up to par. My room was left undone 3 out of 5 nights.

Review collected in partnership with Loews Hotels and Resorts
Thank lisaholler8881
Response from Larry B, General Manager at Loews Sapphire Falls Resort at Universal OrlandoResponded yesterday

lisaholler8881, thank you for taking the time to review our resort on Tripadvisor. Your candid feedback is much appreciated and if you give us another try we hope to exceed your expectations with a phenomenal stay!

Reviewed 2 days ago via mobile

We stayed at Sapphire Falls for an entire week. Everyone on the staff was extremely friendly and helpful. We ate at the resort restaurant, Amatista for dinner our last night and not only was the food great but Adrian was a great server and Herson...More

Thank Elijha S
Response from Larry B, General Manager at Loews Sapphire Falls Resort at Universal OrlandoResponded yesterday

Elijha S, thank you so much for giving us a 5 out of 5 rating on Tripadvisor! It seems like you truly enjoyed your stay and we are thrilled to hear it! Your name mention of Adrian and Herson are really appreciated as they will...More

Reviewed 2 days ago via mobile

I’ve stayed at this resort twice. The second time was for my honeymoon. The staff is incredibly nice and accommodating. Anytime we had a question they were able to answer it and give recommendations. The last night of out honeymoon we ate at Amatista and...More

Thank savannahaubrey
Response from Larry B, General Manager at Loews Sapphire Falls Resort at Universal OrlandoResponded yesterday

savannahaubrey, thank you so much for giving us a five out of five rating on Tripadvisor! It seems like you truly enjoyed your stay and we are thrilled to hear it! Your name mentions of Adrian and Herson are much appreciated and they will get...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$155 - US$359 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Top resorts Hotel in Orlando
#12 Luxury Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$155 - US$359 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Top resorts Hotel in Orlando
#12 Luxury Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1892)
Room & Suite (332)
Pool & Beach (206)
Dining (179)
Amenities (43)
Family and Play Areas (7)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Traveljen324
18 August 2018|
AnswerShow all 2 answers
Response from anney8 | Reviewed this property |
convenience shop is in hotel but there are shops nearby
0
Votes
Nicehouse2525
2 August 2018|
AnswerShow all 6 answers
Response from MB_from_NJ | Reviewed this property |
If you are 3 children and 2 adults, you could get the king room. 3 children could sleep in the king bed, 2 adults could sleep in the pull out sofa that’s in the king room.
0
Votes
Room Tips
"Ask for a room with a pool view... super nice."
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"pay the extra for pool view"
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"Rooms facing the water taxi route have a lovely view."
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"Guesthouse 1 was lovely and close to all facilities. Also the walk to CityWalk is really quick and very nice..."
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