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Best Western Orlando Gateway Hotel

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2,463 Reviews from our TripAdvisor Community

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Showing 1,529: English reviews
West Palm Beach, Florida
Reviewed 4 July 2015 via mobile

I actually booked this reservation through Priceline's Express Deals for a great price. I've used this service numerous times in the past and have been very lucky to get 4-star hotels at 3-star prices. If you are not familiar with Express Deals it gives you several hotels by location along with it's star rating and a price per night rate....

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Helpful?
3Thank MILOLE
Bill J, General Manager at Best Western Orlando Gateway Hotel, responded to this review

Dear Milole, Thank you for your review. I am glad that we didn't disappoint and that you had a great time while visiting Universal Studios. I appreciate you mentioning our staff by name and I will make sure that I reach out to each one letting them know that they made a difference in your stay. Congratulations on your wedding...

Brodheadsville, Pennsylvania
Reviewed 29 June 2015

We didn't get fresh cups every day. We had to call the front desk, and they said they would send some up, they never did. Toilet paper ran low so my mom had to take one off the cart. The air conditioner was broken.

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Helpful?
Thank Ann S
Bill J, General Manager at Best Western Orlando Gateway Hotel, responded to this review

Dear Ann S., I certainly apologize that our usual standards were not met during your stay with us. I will pass your comments on to our housekeeping and front desk staffs so that we can make improvements where needed. Again, I apologize for any inconveniences and do hope that when you are in the area again that you will give...

Reviewed 28 June 2015 via mobile

This is a very nice hotel to stay in for it's proximity to Universal Studios. Very convenient to local restaurants and outlet mall for shopping. Right across the street from Wet & Wild. Hotel room was clean and recently renovated. Beds were very comfortable. Parking was plenty.

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Helpful?
Thank Jereme V
Bill J, General Manager at Best Western Orlando Gateway Hotel, responded to this review

Dear Jeerem V. Than you for your review, I was glad to read that you enjoyed your stay with us. We are renovating our property and that is ongoing. Our furniture samples will arrive shortly and we will continue to add value to our hotel. Again, thank you for your review and we hope to see you again in the...

Naples, United States
Reviewed 28 June 2015

Restaurant has a very limited menu. Other restaurants available within walking distance about a 15 mins. walk or by taxi. The rooms are clean and excellent shuttle bus for transportation to the parks.

Review collected in partnership with Best Western
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Helpful?
Thank Faust V
Bill J, General Manager at Best Western Orlando Gateway Hotel, responded to this review

Dear Faust, Thank you for your review. I am glad that you found our rooms comfortable and clean. We certainly hope you enjoyed your stay with us and we hope to see you again soon. Sincerely, Bill Jones, CHA General Manager

Reviewed 27 June 2015 via mobile

We really didn't have high expectations being it is in a very busy part of town. It is like 3 minutes away! Very convenient when wanting to get some rest after walking for 10+ hours at Universal. The room was clean and no issues. Complimentary /continental breakfast would have been a great thing but no biggie. Has a store inside...

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Helpful?
1Thank Jerri T
Bill J, General Manager at Best Western Orlando Gateway Hotel, responded to this review

Dear Jerri T. We are right where you want to be for all the fun things there are to do in Orlando! We love our location and am glad that you enjoyed your stay with us. We hope to see you again soon! Sincerely, Bill Jones, CHA General Manger

Reviewed 26 June 2015 via mobile

We were surprisingly pleased at the cleanliness of the hotel and the customer service is exceptional. My husband is disabled and was having a difficult time getting transport from the hotel the Universal studios. JUNIOR worked very hard with the shuttle bus company. When arrangements could not be made , he ordered a taxi for my husband and paid for...

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Helpful?
Thank FROGGYLOVER60
Bill J, General Manager at Best Western Orlando Gateway Hotel, responded to this review

Dear FroggyLover60, I thank you for your review of our hotel. Junior is a great asset to have and I am glad that he was able to help you and your husband. I was pleased to read that you will be returning to our hotel and we certainly hope to see you an d your husband soon! Sincerely, Bill Jones,...

Recife, PE
Reviewed 22 June 2015

It is a very nice hotel with an excellent relation cost/benefits. Comfortable room well equipped, staff polite and available, well positioned close to International Drive Avenue. Very well cleaned. Simply awesome!

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Helpful?
Thank Refreitas1
Bill J, General Manager at Best Western Orlando Gateway Hotel, responded to this review

Dear Refreitas, I was pleased to read that you found us to be Awesome! Thank you for your review, I will certainly pass your comments on to our staff and we hope to see you again in the near future! Sincerely, Bill Jones, CHA General Manager

Knoxville, Tennessee
Reviewed 22 June 2015

We just returned from a week in Orlando, Universal Studios. We booked a pet friendly economical vacation with this hotel and were not disappointed. The staff was exceptional, especially Eva, Kelly English, & Lennox. Eva and Kelly made sure our room was cleaned while my husband stepped out of the room with our dog so we were not inconvenienced. With...

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Helpful?
Thank Melissa J
Bill J, General Manager at Best Western Orlando Gateway Hotel, responded to this review

Dear Melissa J. Thank you for your review and your comments. I certainly appreciate that you joyed your stay with us and that our associates took care of you and made you fell at home. I love our staff and appreciate all that they do for our customers. We hope to see you soon. Sincerely, Bill Jones, CHA General Manager

Stuart, Florida
Reviewed 22 June 2015

We have stayed at plenty of Best Western's in our travels, but this one just wan't up to par. Cleanliness of room was mediocure and the walls were paper thin. We could hear the hum of the elevator all night long and the constant clattering of the AC unit was enough to lose sleep over. The hotel itself is located...

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Helpful?
Thank Reba D
Bill J, General Manager at Best Western Orlando Gateway Hotel, responded to this review

Dear Reba, I am sorry that we didn't meet all of your expectations during your recent stay with us. Our goal is to provide, clean, comfortable, safe and affordable accommodations to all of our guests. It appears as if we didn't hit on all of our marks during your stay. I do hope that you will give us an opportunity...

Nashville, Tennessee
Reviewed 20 June 2015

This hotel was very accommodating to my severe disability-chemcial injury. I had to be moved due to laundry room chemical and the supervisor immediately responded- housekeeping was great with all of my special needs- GREAT HOTEL- BUT you have to pay $8 for breakfast- best sure and buy it for the week to save money- or you will pay more...

Review collected in partnership with Best Western
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1Thank 55229Sharon
Bill J, General Manager at Best Western Orlando Gateway Hotel, responded to this review

Dear 5529 SHaron, Thank you for your review. I am glad that our staff was able to accommodate your special needs and that you enjoyed your stay with us. Our Best Western rewards members do receive a free bottle of water upon check-in, the water in the room is a convenience only for those guests who find the warm Orlando...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Stay at this stylish Orlando, Florida hotel situated close to SeaWorld(R), Universal Studios(R) and the Disney(R) Theme Parks. Welcome to the Best Western Orlando Gateway Hotel, the "Gateway to Orlando Attractions" in Central Florida. This full-service hotel offers the best in customer service for both business and leisure travelers. Guests will be minutes from Universal Studios, the Islands of Adventure theme park and the Hard Rock Amphitheatre where visitors can enjoy local concerts. Each well-appointed guest room and suite at this Orlando hotel features cable satellite television with HBO(R) and free high-speed Internet access. Hotel guests will find great dining onsite at the hotel's restaurant or cocktail lounge. The hotel is also ideal for group travel with full-business services and meeting facilities, perfect for conferences, family reunions and other events. The Best Western Orlando Gateway Hotel also features a fitness center, guest laundry and tennis and basketball courts. Guests staying at the Best Western Orlando Gateway Hotel will be less than ten miles from local attractions such as the Walt Disney World Resort and Theme Parks, SeaWorld, Discovery Cove and Disney's the Wide World of Sports. Corporate travelers staying at this Florida hotel will be close to the Orlando/Orange County Convention Center, Coleman Aerospace, L-3 Communications and Lockheed Martine Missiles and Fore Control. Hotel guests will also enjoy sky diving at the indoor Sky Venture, less than one mile away.The Best Western Orlando Gateway Hotel is proud to offer superior customer service and a convenient location in Orlando. Make a reservation today and save! ... more   less 

Additional Information about Best Western Orlando Gateway Hotel

Address: 7299 Universal Blvd, Orlando, FL 32819
Region: United States > Florida > Central Florida > Orlando > Florida Center
Price Range: $115 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Orlando Gateway Hotel 3*
Number of rooms: 297
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Priceline and Hotels.com so you can book your Best Western Orlando Gateway Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Orlando Gateway Hotel Florida
Clarion Orlando
Clarion Hotel Universal
Orlando Clarion
Hotel Style:
#32 Best Value Hotel in Orlando
#122 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Orlando Gateway Hotel staff and other travellers.
97 questions
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Questions? Get answers from Best Western Orlando Gateway Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check out toilet before you unpack. Be careful entering lobby as guests drive like maniacs.”
 of 5 bubbles notjudgemental1, 18 Feb 2017 | Read review
“I was on first floor”
 of 5 bubbles conairs2, 4 Feb 2017 | Read review
“If you have to stay here, make the most of it and at least get a balcony. Take your own snacks and drinks.”
 of 5 bubbles suzannew597, 1 Feb 2017 | Read review
“Ask for 8th floor, it is very quiet, not all elevators go to the 8th floor. Splurge for a suite.”
 of 5 bubbles 327donr, 4 Jan 2017 | Read review
“Nice hotel for the price you pay”
 of 5 bubbles thakash, 28 Dec 2016 | Read review
5 of 5